this is very simple way to help all very quickly..
Quickly only if the problem is also very simple.
Difficult or complex problems rarely have quick solutions.
Something like this might be good for people with problems but how would you work scheduling the 'right' support personnel? It's a lot easier to answer a few posts in the forum when time permits while multi-tasking other projects. I'd hate to have some people sitting in the IRC channel expecting to get some support when everyone one else is off busy with something else.
I opened an unofficial IRC channel a few months ago but it never got off the ground. The problem with chat rooms is that someone needs to baby sit them and few people have that much time on their hands.