Computer crashes when installing sound card

i installed avast antivirus
it ran a boot scan
it put system volume_restore in virus chest
for whatever reason it did not give me the remove from chest option
i was instructed by avast to uninstall and reinstall in safe mode then i would have that option
when i reinstalled everything in virus chest was gone
now i have no sound and cannot use system restore
can this be remedied ?
it is a creative sound card in windows xp.
3 answers Last reply
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  1. Hi :)

    Is it a Creative card in Windows 7 by any chance ?

    If so I am not suprised, as I have seen a lot of problems with these...

    All the best Brett :)
  2. It is a creative card in windows xp. thanks
  3. Brett928S2 said:
    Hi :)

    Is it a Creative card in Windows 7 by any chance ?

    If so I am not suprised, as I have seen a lot of problems with these...

    All the best Brett :)


    it is a creative sound card in windows xp. thank you
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