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New build - issue with unknown device???

I built a fantastic machine with the help of this community.. Firstly I'd like to say thanks for that.

Forgive me if I posted this in the wrong forum. Now on to the meat.

Parts are as follows:

Asus P8Z68-V Pro/Gen3
Core i5-2700k
8gb ram (2gbx4sticks)
Sapphire Radeon 7950 video card
3 - 24" Asus Monitors
Creative Labs X-Fi sound card
Mushkin 120gb SSD
Seagate 2tb 7200 rpm drive

I have disabled the onboard audio through the bios - but for some god awful reason it keeps finding a "High Definition Audio Device" in the device manager - even with the new Creative card not installed! It keeps interferring with installing of any sound be it onboard or the X-fi - no sound works at all.. Installed all the drivers, updated drivers, uninstalled, and reattempted numerous times. I'm at my wits end and hope, that once again, this fine community will share their knowledge and experience to help a very frustrated user out..


I've tested several things and come to find out, no matter what I try - NO audio is working. It sees both the Onboard audio, AND the Creative X-Fi card but neither will work. Please help, i'm very frustrated..
6 answers Last reply Best Answer
More about build issue unknown device
  1. go to the control panel -> sound icon -> under the playback tab - check to see that the default audio device is selected (the one the speakers are connected to) - it's probably defaulting now to the built-in audio of the video card)
  2. go to managers peripheral under peripheral system if the audio controller are active without ? mark also reset the onboard audio to see if you got sound
  3. Best answer
    If, though Control Panel>Hardware and Sound>Sound, nothing appears in the list, right-click and check all the options in the dropdown list.
  4. All of your suggestions are greatly appreciated! Only problem was (i'll explain the was part) that in the control panel, the Sound option was there, but when I clicked it, nothing would come up.

    After digging through archives of crap info on the internet, I found that one of the updates that microsoft pushes out, interferes with something on this motherboard. I ended up just having to format and reinstall windows and stop updates.
  5. Best answer selected by Shazma0527.
  6. This topic has been closed by Mousemonkey
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