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Are CyberPower and Ibuypower reliable?

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February 13, 2012 4:19:15 PM

Hello,
I have heard a lot of things about both, and I am about to get some money soon, and I would like to know if I can actually trust them.
it would be a custom build on Ibuypower.com
So are they just as good as people say, or just as bad?
I just wanna know before I spend 2000+ on them.
February 13, 2012 4:21:31 PM

Yes, but unless you want a Water Cooled System and all the Eye candy in the case. you can just as easy build one better fro about the same price
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February 13, 2012 4:24:10 PM

Build your own. Youll get twice the performance for the same cash. You can get tons of help here if you need it.
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February 13, 2012 4:30:44 PM

I had good experience with AVA Direct, look them up for comparison.
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February 13, 2012 4:57:04 PM

Quote:
Yes, but unless you want a Water Cooled System and all the Eye candy in the case. you can just as easy build one better fro about the same price


1 yes they are reliable.
2 no its no JUST as easy but its not hard either
to build your own pc.
3 they are only about 200$ more than it would
cost to build it yourself!!!

so do yourself a favor and dont spend the extrea money on them build the computer yourself and ill even help u along and tell ya what you should get
(note: get all parts from newegg exept 4 the processor get the 1 i reccomend from microcenter)

cooler master haf x case 200$
asrock z68 extreme3 mobo 122$
intel i5 2550k cpu 200$
cooler master hyper plus cpu cooler 30$
amd radeon hd 7970 graphics card 550$
g.skill ripjaws x series 8gb ram 47$
western digital caviar black 1.5tb hhd 170$
corsair professional series ax650w psu 150$
lg black 12x bd-rom 60$

i configured the computers on cyber and ibuy and wrote the prices down here

total build it yourself price 1529$
total ibuypower price 1712$
total cyberpower price 1743$

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February 13, 2012 7:02:56 PM

I just wanna say, I don't wanna build my own at the moment.
I want to just buy a pc, but have it customized.
I love how ibuypower is set up, but I just wanna know if they are reliable XD
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February 13, 2012 11:46:46 PM

well yes they are reliable (or so all those reviews say) but you might want to look for a different site not sayin theres a better site just sayin lookin 4 1 mit be worth it
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February 14, 2012 12:46:07 AM

I looked up their pricing both online and in magazine ads for i7 gaming computers around the $700-1200 range and have to say they are quite about equivalent or slightly lower than prices of the components themselves. Like an i7-2600K with an AMD 6000 graphics card and all the fancy liquid cooling and lighting for $1k. It has all the stuff a regular computer would cost plus the fancy stuff that it adds on at no charge.

I went and customized a beastly computer like I described, with AMD radeon hd 6850 and the fancy stuff, for $900: http://www.cyberpowerpc.com/saved/1DXWDP

No way you're getting anything that good in stores or large manufacturers. As for trustworthiness, I don't know, but they can't just outright scam you.
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February 14, 2012 9:26:20 AM

Well no offense but no PC built with a 6850 could be considered beastly :)  Building your own is always cheaper. And as for water cooling, sure its cool, but air coolers are quite enough for people with basic PC knowledge.
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February 14, 2012 3:47:13 PM

Yeah Lol
I am getting a 7970, so it will be beastly.
^^
So I guess when i get the money I will buy from them.
Unless of course I find a better option or it turns out they really are a scam XD
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February 14, 2012 5:11:14 PM

I just got my computer from Ibuypower.com I didn't go over the top on anything and i'm really happy with what I got. And I got it in about a week! No charge for shipping for me.

Case: Azza Solaris Gaming Case - Black
Case Lighting: None
iBUYPOWER Labs - Noise Reduction: None
iBUYPOWER Labs - Internal Expansion: None
Processor: AMD FX-8150 CPU (8x 3.60GHz/8MB L2 Cache)
Processor Cooling: Liquid CPU Cooling System [AMD] - ARC Silent High Performance Fan Upgrade
Memory: 4 GB [2 GB X2] DDR3-1600 Memory Module - Corsair or Major Brand
Video Card: NVIDIA GeForce GTX 560 - 2GB - Single Card
Motherboard: [SLI] Gigabyte GA-990FXA-UD3 -- AMD 990FX w/ 4x PCI-E 2.0 x16
Motherboard USB / SATA Interface: Motherboard default USB / SATA Interface
Power Supply: 750 Watt - Thermaltake TR2 TRX-750M - Free Upgrade to 850 Watt W0319RU ($20 Savings)
Primary Hard Drive: 80 GB Intel 320 SSD - Single Drive
Data Hard Drive: 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Dual 1TB Drives (2TB Capacity) - RAID 0 High Performance
Optical Drive: 24X Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive - Black
2nd Optical Drive: None
Flash Media Reader / Writer: 12-In-1 External USB Flash Media Card Reader/Writer
Meter Display: NZXT Sentry 2 Touch Screen Fan Controller & Temperature Display
USB Expansion: None
Sound Card: 3D Premium Surround Sound Onboard
Network Card: Onboard LAN Network (Gb or 10/100)
Operating System: Microsoft Windows 7 Home Premium + Office Starter 2010 (Includes basic versions of Word and Excel) - 64-Bit
Monitor: None
Video Camera: None
Case Engraving Service: None
Warranty: Standard Warranty Service - Standard 3-Year Limited Warranty + Lifetime Technical Support
Rush Service: Rush Service Fee (not shipping fee) - No Rush Service, Estimate Ship Out in 5~10 Business Days

Total spent $1450
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February 14, 2012 6:02:34 PM

o_tipper_x said:
I just got my computer from Ibuypower.com I didn't go over the top on anything and i'm really happy with what I got. And I got it in about a week! No charge for shipping for me.

Case: Azza Solaris Gaming Case - Black
Case Lighting: None
iBUYPOWER Labs - Noise Reduction: None
iBUYPOWER Labs - Internal Expansion: None
Processor: AMD FX-8150 CPU (8x 3.60GHz/8MB L2 Cache)
Processor Cooling: Liquid CPU Cooling System [AMD] - ARC Silent High Performance Fan Upgrade
Memory: 4 GB [2 GB X2] DDR3-1600 Memory Module - Corsair or Major Brand
Video Card: NVIDIA GeForce GTX 560 - 2GB - Single Card
Motherboard: [SLI] Gigabyte GA-990FXA-UD3 -- AMD 990FX w/ 4x PCI-E 2.0 x16
Motherboard USB / SATA Interface: Motherboard default USB / SATA Interface
Power Supply: 750 Watt - Thermaltake TR2 TRX-750M - Free Upgrade to 850 Watt W0319RU ($20 Savings)
Primary Hard Drive: 80 GB Intel 320 SSD - Single Drive
Data Hard Drive: 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Dual 1TB Drives (2TB Capacity) - RAID 0 High Performance
Optical Drive: 24X Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive - Black
2nd Optical Drive: None
Flash Media Reader / Writer: 12-In-1 External USB Flash Media Card Reader/Writer
Meter Display: NZXT Sentry 2 Touch Screen Fan Controller & Temperature Display
USB Expansion: None
Sound Card: 3D Premium Surround Sound Onboard
Network Card: Onboard LAN Network (Gb or 10/100)
Operating System: Microsoft Windows 7 Home Premium + Office Starter 2010 (Includes basic versions of Word and Excel) - 64-Bit
Monitor: None
Video Camera: None
Case Engraving Service: None
Warranty: Standard Warranty Service - Standard 3-Year Limited Warranty + Lifetime Technical Support
Rush Service: Rush Service Fee (not shipping fee) - No Rush Service, Estimate Ship Out in 5~10 Business Days

Total spent $1450

and how is all that liquid cooling helping with a non-OCed CPU?
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February 14, 2012 6:04:06 PM

o_tipper_x said:
I just got my computer from Ibuypower.com I didn't go over the top on anything and i'm really happy with what I got. And I got it in about a week! No charge for shipping for me.

Case: Azza Solaris Gaming Case - Black
Case Lighting: None
iBUYPOWER Labs - Noise Reduction: None
iBUYPOWER Labs - Internal Expansion: None
Processor: AMD FX-8150 CPU (8x 3.60GHz/8MB L2 Cache)
Processor Cooling: Liquid CPU Cooling System [AMD] - ARC Silent High Performance Fan Upgrade
Memory: 4 GB [2 GB X2] DDR3-1600 Memory Module - Corsair or Major Brand
Video Card: NVIDIA GeForce GTX 560 - 2GB - Single Card
Motherboard: [SLI] Gigabyte GA-990FXA-UD3 -- AMD 990FX w/ 4x PCI-E 2.0 x16
Motherboard USB / SATA Interface: Motherboard default USB / SATA Interface
Power Supply: 750 Watt - Thermaltake TR2 TRX-750M - Free Upgrade to 850 Watt W0319RU ($20 Savings)
Primary Hard Drive: 80 GB Intel 320 SSD - Single Drive
Data Hard Drive: 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Dual 1TB Drives (2TB Capacity) - RAID 0 High Performance
Optical Drive: 24X Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive - Black
2nd Optical Drive: None
Flash Media Reader / Writer: 12-In-1 External USB Flash Media Card Reader/Writer
Meter Display: NZXT Sentry 2 Touch Screen Fan Controller & Temperature Display
USB Expansion: None
Sound Card: 3D Premium Surround Sound Onboard
Network Card: Onboard LAN Network (Gb or 10/100)
Operating System: Microsoft Windows 7 Home Premium + Office Starter 2010 (Includes basic versions of Word and Excel) - 64-Bit
Monitor: None
Video Camera: None
Case Engraving Service: None
Warranty: Standard Warranty Service - Standard 3-Year Limited Warranty + Lifetime Technical Support
Rush Service: Rush Service Fee (not shipping fee) - No Rush Service, Estimate Ship Out in 5~10 Business Days

Total spent $1450


So everything works fine right? Nothing was unplugged or broken?
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February 14, 2012 6:17:31 PM

@anti I am new to pc gaming. I have already posted a couple of questions on over clocking. Prior to doing that I'm going to grab a couple of high airflow fans to keep the case cool. Then after that and more reading and tuts I will over clock it. (just nervous about messing something up or over heating it)also that was only like a $25 upgrade to liquid cooling.

@wolf, yes the only thing that has given me any problems is 1 led light built into the case fan. (i want to cut them out anyway, always blinding me) Like i said no problems, shipped quickly and I have a warranty. That is one of the main reasons I did it on there. I don't get a warranty if I mess something up on my own. They mess it up and they replace it.
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February 14, 2012 6:21:40 PM

I'm actually just updating the drivers on the pc i just bought from iBuyPower. So far everything has gone good, everything shipped well, nothing was damaged and everything seems solid in the case. I've had my computer two days and i've used both tech support and customer service already and both are very good. There was a mix up with their system when processing my order and they didn't send my mouse, called them up and and it will be here in 3 days. They worked hard to fix my issue. As for tech support, my monitor was showing no signal whatsoever and they were able to tell me what was wrong and how to fix it.

Based off my experience so far, they have done everything they can to keep my happy.

Hope this helps.
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February 14, 2012 6:39:05 PM

Thanks o_tripper_x and smit33 ^^
I am pretty sure I am going to get my computer from them.
I have heard they have long delivery times, is that true?
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February 14, 2012 6:43:23 PM

TheWolfRj said:
Thanks o_tripper_x and smit33 ^^
I am pretty sure I am going to get my computer from them.
I have heard they have long delivery times, is that true?


It's not really their shipping times, it's mostly the entire process. From the time I ordered to the time it got to a friend's house in Michigan it was about 2 and a half weeks. The actually shipping was 2 and a half days from Cali to Michigan, it's the processing of your order and the gathering of parts that take awhile and once it's been built they put it through quality control and a general inspection. It was probly the longest 2 and a half weeks of my life lol
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February 14, 2012 6:44:29 PM

i had mine delievered to me in about 10 days from when i hit the payment button. Thats without the rush service
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February 14, 2012 7:00:34 PM

Okay thanks ^^ I feel much better about buying from them. I can't wait for my new pc ^^ Thanks you guys :) 
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February 14, 2012 11:01:51 PM

vrumor said:
Well no offense but no PC built with a 6850 could be considered beastly :)  Building your own is always cheaper. And as for water cooling, sure its cool, but air coolers are quite enough for people with basic PC knowledge.


My desktop is 2600K with intel hd and it's beastly. Don't say anything otherwise about it. If you aren't happy with a 6850, which can run 1080p at 60 fps.....and this is 2600K we're looking at! not 3960X! if you have an i5 then don't go complaining that your single gtx 580 isn't good enough, that good kind of gpu deserves at least an extreme cpu to go with it!
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February 14, 2012 11:12:58 PM

6850 is nothing more than a mid range card.
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February 14, 2012 11:16:27 PM

But it perfectly complements any computer $700 to $1100, otherwise I believe money would be better spent upgrading different things.
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February 14, 2012 11:22:16 PM

And that wouldbe a midrange computer. He was looking to spend 1700+.
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February 18, 2012 6:05:01 PM

I've had a Cyberpower for a couple years now. When I got it, it was on sale at Newegg. I had been planning on putting together my own, but at the sale price buying the same components and doing it myself would have cost more.

Whenever Haswell comes out I'll replace this computer. And I'll check for a sale first.
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September 28, 2012 8:01:50 PM

TheWolfRj said:
Hello,
I have heard a lot of things about both, and I am about to get some money soon, and I would like to know if I can actually trust them.
it would be a custom build on Ibuypower.com
So are they just as good as people say, or just as bad?
I just wanna know before I spend 2000+ on them.



NO WAY dude, stay far away from both! the are the same company...a very bad company! :non: 
They offer you cheap computers, but with that price, the computers come riddled with problems! I bought a Gamer Pc from IBUYPOWER dec 7th 2011 (paid 1947.-) and had many problems with my PC,
And believe me ...I am NOT the only one who got screwed over by IBUYPOWER! this company is very shady about their warranty policy, you cannot trust them they never fixed my PC I lost alot of money, I am still so pissed off!

If you don’t believe me, thats ok with me but …

But please Check them out on C/Net reviews, Epinions.com, TrustLink.org, YouTube and BBB.

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October 2, 2012 4:27:45 PM

Same experience as Kent1992. I got lazy one day and ordered from cyberpower. Got a POS. Tech support appeared to be one guy named John who was rude. The second I mentioned RMA they started to attempt to "appease" me to get me past the 30 day mark. Got my money back but will warn anyone to never buy from them.
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December 19, 2012 6:37:56 PM

What other options do you have, I can not build one, don't want to. Where can you get a good gaming PC?
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December 20, 2012 3:57:02 AM

Is there any local pc shops that you could buy parts and have the techs build it for you?
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December 29, 2012 11:55:15 PM

Ironsidecomputers.com is pretty good from what I've heard/seen. Their customer service is great imo. I was planning to buy a PC from them but decided to build my own.
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January 2, 2013 6:14:40 PM

I saw your post and joined this forum to let you know that I've made two purchases from CyberPowerInc. The fist was back in 2003, got a desktop PC on sale worked awesome. After about 4.5 years it was showing its age. So when I went to buy a laptop I ordered from CyberPowerInc.... this is when I learned about the ugly side of CP. I will spare you the details, but when I got the laptop it would crash about 20 minutes after turning on. I sent it back they couldn't figure out what was wrong, never returned my phone calls, tried to charge me for repairs, then when I told them to keep the laptop and give me back my money they tried to charge me other fees.

A month of phone calls to my bank, CP, the BBB was just not worth the gamble. And IBuyPower looks a whole lot like CyberPower, they have addresses that are very close to each other. I'm not buying from either. Going to find someone local that can build a computer for me.
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January 3, 2013 4:55:04 PM

I do not know about ibuypower but I just built mine for $6000 and I know that during a sale they give you a lot of rebates and the one I built(you can check It out in my profile) I thought they were going to screw up but nope when it came it was perfectly fine. And it came with everything I wanted including the monitor and 3d glasses
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January 5, 2013 2:11:11 PM

Check out the yelp reviews on cyberpower. A lot of horror stories. I also recently purchased a computer but I ended up going with someone else because I couldn't risk it.

However, it ended up costing about $150 more for the same $1300 computer. Cyberpower is definitely cheaper but when there is such a high chance they are going to screw it up, why take the chance?
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January 27, 2013 7:10:37 PM

Agreed, I checked out the yelp reviews on both Ibuypower and Cyberpower and it was honestly quite frightening. I know that problems are inevitably going to happen especially with computers, but it's the way they handle the problems, that they just don't care, is what made me turn away from them. I personally ended up choosing Ironside Computers to build my computer after aramid in this forum recommended them and a few of the reviews I read about ibuypower recommended to use them instead. I placed my order a few days ago. Hope everything turns out all right. :) 
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January 27, 2013 10:35:15 PM

The OP has probably already bought his PC guys, no need to continue posting.
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