Hello,
It used to be that when not in use my computer put up a blue lock screen and seemed to be content. Now, when not in use, the fan just starts running faster and faster and the computer gets hotter and hotter, like it's trying to download something. A couple of times it shut it's self off. The only thing I've done different is to purchase a new virus protection program. I am an old guy, not computer literate, but I know this thing isn't supposed to just run and run until it gets to thermal shutdown. what can I do?
It used to be that when not in use my computer put up a blue lock screen and seemed to be content. Now, when not in use, the fan just starts running faster and faster and the computer gets hotter and hotter, like it's trying to download something. A couple of times it shut it's self off. The only thing I've done different is to purchase a new virus protection program. I am an old guy, not computer literate, but I know this thing isn't supposed to just run and run until it gets to thermal shutdown. what can I do?