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Computer freezes during game play

Last response: in Graphics & Displays
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December 20, 2011 5:01:23 AM

Hello,
I have been experiencing a problem for quite some time now that limits of the games i can play. For some reason when I play game likes minecraft, team fortress 2, skyrim and fallout new vegas my computer decides to freeze with different coloured lines and dots appearing on the screen. This error has also happened a few time when i was watching videos on the internet.

My specs are:
Intel core 2 quad processor Q9300
500gb 3G hardrives
NVIDIA Gefore 9600 GS
4096MB DDR2

I would like to state as well that my GPU sits on an idle temperate of 86 degrees and my Cores are at 58 degrees and whilst in game play FPS sits at around 30 if not more.

In attempt to fix this problem i have clean installed my graphics card drivers several times in few of these i have gone to older version of driver though nothing has fixed my problem. I have also reinstalled my Realtex sound drivers in attempt to fix.

I am unsure if this is related or not but i have been having random errors of where i get this error message that my "nvlddmkm driver has stopped responding and has now recovered" once i see this the game simply will close though not freeze my computer.

If you need anymore information please ask and i will try to help I would like to mention that i am not brilliant with computers but i can find my way around various things so please try keep it simple where you can much appreciated if you could help.
a b Î Nvidia
December 20, 2011 5:44:34 AM

your gpu is overheating, clean it out with some compressed air.
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December 20, 2011 5:47:57 AM

I cleaned it out roughly a week ago it changed my GPU temp down 10 degrees as well as my CPU though this seemed to only last about an hour before it went back to normal temps
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a b Î Nvidia
December 20, 2011 5:51:12 AM

Donnellbob said:
I cleaned it out roughly a week ago it changed my GPU temp down 10 degrees as well as my CPU though this seemed to only last about an hour before it went back to normal temps

what case? Also did you reapply thermal paste?
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December 20, 2011 5:55:55 AM

amuffin said:
what case? Also did you reapply thermal paste?

Unfortunately the computer is an old store bought company comp so the cases cooling and air filtering is very minimal and i also did not reapply thermal paste would this make a great difference?
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December 20, 2011 5:56:15 AM

Your idle temp for your gpu is 86c? yeah, you are overheating. I can't begin to imagine how hot the memory is on your gpu while trying to play. As aksed, what case? How many fans and how is your cable management?
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December 20, 2011 5:57:23 AM

run as admin
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December 20, 2011 5:57:52 AM

Take off your side panel and place a small desktop fan blowing into your case. If this fixes the issue you will know for sure you need to address the heat issue.
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a b Î Nvidia
December 20, 2011 5:58:22 AM

Donnellbob said:
Unfortunately the computer is an old store bought company comp so the cases cooling and air filtering is very minimal and i also did not reapply thermal paste would this make a great difference?

every time you remove a heatsink from gpu or cpu, you need to reapply thermal paste.
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December 20, 2011 6:00:15 AM

Donnellbob said:
Unfortunately the computer is an old store bought company comp so the cases cooling and air filtering is very minimal and i also did not reapply thermal paste would this make a great difference?


And don't mess with your computer again until you get new thermal paste applied. You are asking to fataly damage your hardware right now.
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December 20, 2011 6:00:55 AM

I will try your idea now Youngster and see how it goes
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December 20, 2011 6:02:49 AM

I still strongly urge you not to do any gaming until you get new thermal paste applied. I initially missed that piece of info while I was typing a message.
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a b Î Nvidia
December 20, 2011 6:05:06 AM

skullbusta said:
run as admin

how does this even relate to the question?
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December 20, 2011 6:31:39 AM

well when i did clean my computer out a few weeks ago it was not to a standarded where i removed heat sinks etc so thermal paste is not much an an issue. Though netops07 i tried your idea with the fan i reach an idea temp of 62 degrees then played skyrim for 20 odd mins when my computer froze at 78 degrees (which is less then the old idle temp
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a b Î Nvidia
December 20, 2011 6:34:23 AM

Donnellbob said:
well when i did clean my computer out a few weeks ago it was not to a standarded where i removed heat sinks etc so thermal paste is not much an an issue. Though netops07 i tried your idea with the fan i reach an idea temp of 62 degrees then played skyrim for 20 odd mins when my computer froze at 78 degrees (which is less then the old idle temp

regardless, you need to replace thermal place.
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December 20, 2011 6:37:12 AM

Okay, so we're all clear...you never unbolted the shroud from your gpu that contains the heatsink and fan?
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December 20, 2011 6:38:18 AM

amuffin said:
regardless, you need to replace thermal place.

Is this really necessary considering the clean was only a quick run over with a vacuum. Though my problem began to occur far before i cleaning my computer.
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December 20, 2011 6:39:56 AM

You also stated initially that your "cores" were 58 degrees, are you referring to your cpu and if so was that at idle? If your cpu is running idle at 58 degrees that is also high. Honestly, and to agree with muffin, this sounds like a complete breakdown, cleanup of all components and new thermal paste all around.
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December 20, 2011 6:41:34 AM

if running as an admin dose not work maybe restarting it mite help that works alot
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December 20, 2011 6:42:14 AM

Donnellbob said:
Is this really necessary considering the clean was only a quick run over with a vacuum. Though my problem began to occur far before i cleaning my computer.


Over time thermal paste can break down. Since you are running a 9 series card it has probably been running the same compound. if it's in a small case that isn't very well ventilated the issue would be compounded.
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a b Î Nvidia
December 20, 2011 6:42:49 AM

skullbusta said:
if running as an admin dose not work maybe restarting it mite help that works alot

run what as admin?
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December 20, 2011 6:43:48 AM

So basically to fix my problem i will need a full clean of all the parts?
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December 20, 2011 6:44:52 AM

amuffin said:
run what as admin?

well run the game as an admin it always works for my games
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December 20, 2011 6:47:05 AM

That is the best place to start. You may very well have some other issues but we can't really test anything right now due to the heat. Any stress testing done to try and isolate a hardware issue would fail and cause a lock up/shutdown if the system overheats on load.
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December 20, 2011 6:51:28 AM

Donnell, out of curiosity, are you running the most update drivers for that 9600?
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a b Î Nvidia
December 20, 2011 6:51:44 AM

skullbusta said:
well run the game as an admin it always works for my games

that has nothing to do with gpu temps :pfff: 
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December 20, 2011 6:52:58 AM

amuffin said:
that has nothing to do with gpu temps :pfff: 

listen mate i have a cert 1 in information technology i no what im talking about
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December 20, 2011 6:54:04 AM

Yes after going back to older versions of driver i did update to newest as none of the older versions seemed to of worked either
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December 20, 2011 6:59:12 AM

I just wanted to double check. Time to start cleaning and get some new thermal paste for your gpu at a minimum. if your cpu is running at 58c at idle you will want to replace that thermal paste too. To keep it simple, focus on the gpu first, after wrangling all the dust bunnies and and making sure your air flow is as good as possible, since we know it's throwing those error messages.
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December 20, 2011 7:06:42 AM

So being new to this bit what the best way to clean this out with thermal paste so like how to use thermal paste etc
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December 20, 2011 7:13:23 AM

This link will walk you through the process, we all have our preferred methods btw. http://www.maximumpc.com/article/howtos/howto_install_c... Pay very close attention to the video card and where the screws go when your taking the heatsink off of your gpu. Don't get all crazy and start losing stuff.
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a b Î Nvidia
December 20, 2011 7:16:36 AM

skullbusta said:
listen mate i have a cert 1 in information technology i no what im talking about

You do not seem educated at all. :non: 
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December 20, 2011 7:22:09 AM

amuffin said:
You do not seem educated at all. :non: 

thats not very nice im going to stop talking to you now
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December 20, 2011 7:22:35 AM

netops07 said:
This link will walk you through the process, we all have our preferred methods btw. http://www.maximumpc.com/article/howtos/howto_install_c... Pay very close attention to the video card and where the screws go when your taking the heatsink off of your gpu. Don't get all crazy and start losing stuff.


Do you mean the heat sinks on the CPU or GPU cause wouldn't i only need thermal paste for the CPU?
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December 20, 2011 7:32:54 AM

Let's focus on the gpu first. The gpu also has thermal paste between the heatsink and gpu, just like a cpu does. Basically if it has a heatsink, it has thermal paste. I'm pretty sure the thermal paste on your gpu looks similar to dry mud by now.
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a b Î Nvidia
December 20, 2011 7:34:38 AM

Donnellbob said:
Do you mean the heat sinks on the CPU or GPU cause wouldn't i only need thermal paste for the CPU?

gpu also uses thermal paste. You can use cpu thermal paste for the gpu.
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December 20, 2011 8:01:58 AM

Before i go through the processes of cleaning etc before my comp freezes and random colours appear the graphics on the games seem to smeer and will create random cones and shapes of the colours from the background would this be related to heat or no?
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a b Î Nvidia
December 20, 2011 8:04:14 AM

Donnellbob said:
Before i go through the processes of cleaning etc before my comp freezes and random colours appear the graphics on the games seem to smeer and will create random cones and shapes of the colours from the background would this be related to heat or no?

heat related, but imo upgrade the gpu.
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December 20, 2011 8:06:56 AM

mmm to be fair it is about a 3-4 year old computer so i think it could be time for a new
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December 20, 2011 8:26:39 AM

Too late to get a new gpu...or maybe even a new pc on the christmas list?
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February 1, 2012 4:53:10 AM

Donnellbob said:
well when i did clean my computer out a few weeks ago it was not to a standarded where i removed heat sinks etc so thermal paste is not much an an issue. Though netops07 i tried your idea with the fan i reach an idea temp of 62 degrees then played skyrim for 20 odd mins when my computer froze at 78 degrees (which is less then the old idle temp


I deleted most of my saves. It still froze when there was lots of action. I then turn of my antivirus. Its fine so far.
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!