I've recently purchased a new computer from Cyberpower PC. After one day of use I noticed the computer having issues with the Graphics card (AMD 6950 2gb)where the screen would randomly split/get pixilated. The computer was also randomly shutting down, wether it be during startup, playing a game, idle, anywhere from 1 minute to hours being on. I sent the computer in, where they replaced the graphics card, tested the computer out for 5-6 days and sent it back to me as it was working fine. I just recieved my computer yesterday and it started doing the random shutdowns/freezes again. I'm completely stumped as to what the problem could be as it was working just fine when they were testing it.
The tech support guy did mention one thing that could be causing it: the surge protector. I have a Belkin surge protector thats around 7 years old, and that it could have degraded over time causing these shutdowns. It says on the back max load is 15A, 125VAC, 60hz, 1875w. He recommended plugging my power cord directly into the wall and seeing if that fixed it. So far (it's been about an hour) so good.
I wanted to get some feedback from you all as to an old surge protector could really be the culprit? and how so? I'll list below my basic PC specs:
INTEL core i5-3570K 3.4 GHZ 6M LGA1155
8GB DDR3/1600mhz RAM
Motherboard: Gigabyte GA-Z77-DH3 CROSSFIRE SATA 3 USB 3 LGA 1155
CORSAIR CMPSU-850TX V2 Power Supply
Radeon AMD HD6950 2gb DDR5
Thanks in advance!
The tech support guy did mention one thing that could be causing it: the surge protector. I have a Belkin surge protector thats around 7 years old, and that it could have degraded over time causing these shutdowns. It says on the back max load is 15A, 125VAC, 60hz, 1875w. He recommended plugging my power cord directly into the wall and seeing if that fixed it. So far (it's been about an hour) so good.
I wanted to get some feedback from you all as to an old surge protector could really be the culprit? and how so? I'll list below my basic PC specs:
INTEL core i5-3570K 3.4 GHZ 6M LGA1155
8GB DDR3/1600mhz RAM
Motherboard: Gigabyte GA-Z77-DH3 CROSSFIRE SATA 3 USB 3 LGA 1155
CORSAIR CMPSU-850TX V2 Power Supply
Radeon AMD HD6950 2gb DDR5
Thanks in advance!