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Output device installed but there is no sound

Last response: in Components
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June 11, 2012 2:45:06 AM

i have rampage 4 extreme motherboard, i recently completed building my pc and finished all the driver updates and window updates. but when the only problem is there is no sound, although it says in the device manager that the device is working properly im not getting any sound off my speakers (speakers are plugged in a 3.5mm green jack at the back of the pc) and not even a sound either in my earphones (plugged in the 3.5mm jack at the front). dont know whats causing this problem, i tried the speakers in another computer and its working just fine, as well as my earphones too.. if anyone knows this sort of problem and knows how to fix this, please do help me.. :( 
June 11, 2012 3:19:48 AM

Well since its a actual mobo sound problem to I think that it might be a driver issue or something of that nature. I know you said you installed everything but im just throwing ideas out. If its not a driver issue it could be a defective part on the mobo.

the device manager that the device is working properly im not getting any sound off my speakers (speakers are plugged in a 3.5mm green jack at the back of the pc) and not even a sound either in my earphones (plugged in the 3.5mm jack at the front). dont know whats causing this problem, i tried the speakers in another computer and its working just fine, as well as my earphones too.. if anyone knows this sort of problem and knows how to fix this, please do help me.. :( [/quotemsg]
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June 11, 2012 6:11:52 PM

so should i buy the separate sound card? but you know when i test the sound it gives me a static sound left and right even with my earphones.
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June 11, 2012 8:05:47 PM

No I wouldnt buy a sound card. If your drivers are up to date and everything is plugged in right, then I would say its something defective with your mobo and would RMA it.

skyflex said:
so should i buy the separate sound card? but you know when i test the sound it gives me a static sound left and right even with my earphones.

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June 11, 2012 8:36:06 PM

You only said you ran driver update so I'm assuming only MS & Intel stuff got updated. You need to install the realtek sound drivers after making sure the realtek soundcard is enabled in the bios. What your seeing is probably the HD sound which is output via optical or hdmi.
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June 11, 2012 8:37:19 PM

^^ what he said also. Make sure the realtek sound driver is installed in the device manager also.
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June 12, 2012 3:15:39 AM

how do i enable realtek soundcard in the bios? sorry for being so unknowable about this..
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