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I5 2500K - 0x00000124 BSOD while playing Portal 2 & Saints Row: The Th

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June 12, 2012 4:38:40 PM

Hello!

BSOD 0x00000124 occurs to me only when I play Portal 2 and Saints Row: The Third (I have both games on Steam), a totally random, once in a menu or after 5min of playing, sometimes after an hour ...


configuration:

Mainboard: Asrock P67 Pro3, BIOS ver. was 1.90, now is 3.10

CPU: Intel i5-2500K CPU

RAM: 2 x 4GB Kingmax FLGF65F-C8KL9A

Graphic card: MSI N560GTX M2D1GD5

HDD: 1.WD1002FAEX, 2.ST3500320AS

Power supply: M12II-620Bronze

Windows 7 Ultimate 64-bit (6.1, Build 7600)

(I bought it in the 9th month last year, I run everything at stock, no OC)



I tried this, but nothing helped:

-I replaced the HDD, than I put a backup of Windows to another hard drive,

-graphic card borrowed from friend, (mine works well on his pc),

-tried RAM individually and in various slot,

-borrowed RAM from a friend (mine works well on his pc, he has same motherboard, processor and RAM like me)

-borrowed power supply of friends, (mine works well on his pc),

-increased processors voltage,

-turned off cpu speed step in the BIOS (not a BSOD, but the computer froze in game)

-turned off Turbo boost

-returned the BIOS to default options,

-turned off Microsoft Security Essentials,

-deleted USB 3.0 driver, turned off in BIOS (I read on internet that there were problems with them),

-updated DirectX

-changed from 5.1 audio to stereo,

-verified via steam integrity of game cache for both games,

-new driver for graphics card,

-fresh install of Windows and only driver for graphics card

-updated the BIOS

-did all 3 Prime95 tests

Blend - 14h (without round off, 0 errors, 0 warnings), 3h (with round off, 0 errors, 0 warnings),

In-place large FFT - 4h (with round off, 0 errors, 0 warnings),

Small FFT - 12h (with round off, 0 errors, 0 warnings),

-Memetest 86 - 4h 30min (4 passes, 0 errors),



-I tried my cpu on friends motherboard and got BSOD, his CPU (same as mine) on my motherboard and no BSOD.


I think it is CPU. I made a report with all documentation (pictures, tests that I've tried .....), do you think this is enough, i will ask in the shop for a new processor.
a b à CPUs
June 12, 2012 5:48:25 PM

This BSOD is typical for an unstable OC, but you're not OC'd and tried a different PSU...

I'd guess motherboard; CPU failures are unlikely, and GPU errors typically throw TDR BSOD's [0x116 and 0x117]. Only other thing I could think of is possible SSD Firmware problems...
June 12, 2012 6:03:22 PM

gamerk316 said:
This BSOD is typical for an unstable OC, but you're not OC'd and tried a different PSU...

I'd guess motherboard; CPU failures are unlikely, and GPU errors typically throw TDR BSOD's [0x116 and 0x117]. Only other thing I could think of is possible SSD Firmware problems...


It must be cpu, because I tried to swap every part and still got BSOD, only thing that didn't gave bsod was when I tried friend's cpu.
My cpu on his mbo gave him bsod in those two games, all other parts were working fine on his pc excep my cpu.
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a b à CPUs
June 12, 2012 8:05:45 PM

In that case, you might have a legitimate CPU error on your hands. Its rare, but can happen. I really don't know what else you could do to debug the problem at this stage.

Also, I wish I had a friend as patient as yours must be. :D 
June 13, 2012 6:34:08 AM

gamerk316 said:
In that case, you might have a legitimate CPU error on your hands. Its rare, but can happen. I really don't know what else you could do to debug the problem at this stage.

Also, I wish I had a friend as patient as yours must be. :D 


Yes, I am very thankful on him, we must help each other, here in Croatia is not so good situation with warranty...., so you have to test everything and make a good report, because they wouldn't do so much testing in their service. They would probably just test with prime 95 (cpu is passing all tests) and send me cpu back and I would have to pay for testing, then I would stuck with bad cpu.
I wouldn't be worried so much if cpu is failing in prime 95, then i would just make short description of cpu malfuncion and send it for replace.
a b à CPUs
June 13, 2012 11:53:56 AM

Yeah, but if every component was swapped, and the problem follows the CPU...

I'd imagine that the CPU is still under warantee.
June 15, 2012 2:31:23 PM

gamerk316 said:
Yeah, but if every component was swapped, and the problem follows the CPU...

I'd imagine that the CPU is still under warantee.


Yes it is still under warranty and I will contact the place of purchase for a warranty replacement.
June 17, 2012 7:58:28 AM

I have an ASRock z68 extreme 3 gen 3 with i5 2500k and I had BSODs every minute after loading windows.

I found my problem was that my RAM was incompatible with my motherboard. I had 2x4 GB of g. skill ripjaws, and found that one RAM stick had errors, and the other stick is fine. I took out the bad stick and everything works again.

I know ASRock and RAM not in the memory support list is bad. I found that your RAM is not in the memory support list for your motherboard.
http://www.asrock.com/mb/memory.asp?Model=P67%20Pro3

Use memtest86, put it on a CD or some flashdrive, run it and see if you get RAM errors. If you do, test each individual stick, take each one out until you see which stick is broken.

Memtest86: http://www.memtest86.com/

Not advertising any websites or anything, but I am a tech member in pchelpforum.com. We have BSOD specialists, just provide them the error code of your BSOD following the name of it that is followed by the number. Or just take a picture of the BSOD on your monitor and we'll take a look at it and tell you what the BSOD is related to.

I can tell you about the BSOD too, if you take a picture of your monitor with the BSOD. That will be helpful.
June 17, 2012 12:15:09 PM

mazchazo said:
I have an ASRock z68 extreme 3 gen 3 with i5 2500k and I had BSODs every minute after loading windows.

I found my problem was that my RAM was incompatible with my motherboard. I had 2x4 GB of g. skill ripjaws, and found that one RAM stick had errors, and the other stick is fine. I took out the bad stick and everything works again.

I know ASRock and RAM not in the memory support list is bad. I found that your RAM is not in the memory support list for your motherboard.
http://www.asrock.com/mb/memory.asp?Model=P67%20Pro3

Use memtest86, put it on a CD or some flashdrive, run it and see if you get RAM errors. If you do, test each individual stick, take each one out until you see which stick is broken.

Memtest86: http://www.memtest86.com/

Not advertising any websites or anything, but I am a tech member in pchelpforum.com. We have BSOD specialists, just provide them the error code of your BSOD following the name of it that is followed by the number. Or just take a picture of the BSOD on your monitor and we'll take a look at it and tell you what the BSOD is related to.

I can tell you about the BSOD too, if you take a picture of your monitor with the BSOD. That will be helpful.


I don't want to be rude, but I think you didn't read my first post. I did memtest, swap ram with my friend (he has same as mine)....thanks anyway!
June 25, 2012 6:46:02 AM

mekimiso said:
I don't want to be rude, but I think you didn't read my first post. I did memtest, swap ram with my friend (he has same as mine)....thanks anyway!


Sorry, I didn't see that before, a week ago I guess. Definitely RMA the cpu. It's the cpu. Did you do any overclocking on it? Was it under high temps or anything? Make sure nothing goes wrong for the new cpu.
September 7, 2012 7:14:37 AM

I sent the cpu to the shop and they replaced it with a new one, once again thanks for your help.
!