Having Issues after upgrading PSU and Graphics Card


Running on a:

# Gateway LX Series LX6810-01 Core 2 Quad Q8200 2.33 GHz Tower PC

# General Features:
# Glossy black exterior
# Premium tower desktop with media control interface
# Microsoft Windows Vista Home Premium 64-bit w/SP1
# Intel Core 2 Quad Q8200 2.33 GHz 45nm quad-core processor
# 1333 MHz FSB speed, 4 MB L2 cache
# NVIDIA nForce 720i chipset (MCP7A-D)
# 8 GB (8192 MB) DDR2 PC2-6400 800 MHz RAM Dual-channel memory
# 640 GB 7200 RPM SATA II hard drive w/16 MB cache
# No floppy drive
# 18x DVD±RW DL with Labelflash technology
# 15-in-1 memory card reader
# NVIDIA GeForce GT120 PCI-Express video card with up to 1 GB shared memory
# Analog/Digital TV Tuner with 3-D comb filter
# 8-channel (7.1) High Definition audio with Dolby Home Theater sound
# Integrated 10/100/1000 Gigabit Ethernet LAN
# 56K ITU V.92 ready Fax/Modem
# Vista Media Center remote control included
# 400W power supply (100-127V/220-240Vac 9.5A, 50/60 Hz)
# Multimedia keyboard included
# USB mouse included
# Amplified USB-powered stereo speakers

# Motherboard Features:
# One (1) PCI Express x16 slot (occupied)
# One (1) PCI Express x1 slot (occupied)
# Two (2) PCI slots
# Six (6) SATA ports
# Four (4) 240-pin DIMM slots (occupied)

# Front I/O Ports:
# Memory card slots
# Two (2) USB ports
# Headphone jack
# Microphone jack
# One (1) IEEE 1394a port
# Composite A/V

# Rear I/O Ports:
# Two (2) PS/2 ports
# One (1) HDMI out
# One (1) dual link DVI-I port
# One (1) VGA out
# Four (4) USB 2.0 ports
# One (1) IEEE 1394a port
# One (1) RJ-45 Ethernet jack
# One (1) RJ-11 fax/modem jack
# Line in, line out, microphone jacks
# Side, rear, c/sub audio jacks
# Composite Audio L/R
# S-Video out
# ATSC antenna
# TV antenna
# IR Blaster 1
# IR Blaster 2
# IR Receiver

# Case Features:
# Two (2) 5.25-inch external drive bays (one occupied)
# Two (2) 3.5-inch internal drive bays (one occupied)
# Two (2) 3.5-inch removable trays for SATA hard drives
# Illuminated Media Center touch controls
# Pop-out A/V panels

# Case Dimensions:
# 17.7 x 7.5 x 19.6.-inches (H x W x D)
# Weight (system only): 31 lbs.

decided to upgrade my video card and got a :
NVIDIA GeForce GT 440

also upgraded my PSU to a Corsair GS600
also added 2 fans since heating was a previous problem due to gateway not having actual case fans other then the one for the CPU.

now i get random black screens and windows give me this :

A problem with your video hardware caused
Windows to stop working correctly.
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.
Locale ID: 1033

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80096E5010
BCP2: FFFFFA60035799C8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 5a0798d9-4d00-4ed1-b3cd-1f475ccd7d02

First time i ever messed with computer upgrades would really appreciate help. Thank you in advance.

according to NVIDIA site my drivers are up to date.
9 answers Last reply
More about having issues upgrading graphics card
  1. Double Check the following :-

    All connections are in the right place for the PSU?

    Did you fully uninstall the drivers for the old GFX card (although they maybe the same) before installing the new one?

    Did you plug it into the correct PCI-E Slot?
  2. sounds like badly installed drivers. try reinstalling them.
  3. Ill check all my connections again. The main one was the one for the motherboard which i made sure to doublecheck more then once to be seated properly.

    the way i installed the new graphics card was to just shutdown pc, put new card in, power it up and then i used the disc it came with to install the new drivers. Is there a different or proper way to do it? that was the method i saw online.

    And for the PCI-E slot i put it in the same slot where the old card was.
  4. Did you uninstall the original drivers first?

    Overlapping drivers can cause serious problems.
  5. Forgot to add that this happens only when i play my PC game (WoW) if that helps any. Could the new card not be compatible with the motherboard? Where could i find this out? i tried googling it but cant find anything.
  6. whats the proper process to uninstall/install drivers?
  7. Ok so I went to device manager and uninstalled the gt440 driver but then it automatically reinstalled it without me accessing the driver files i downloaded from the nvidia site. is that normal? sorry im new to this whole messing with computers (this is actually the first one i ever bought.)
  8. when you download the Nvidia drivers run the installer, there is an option to perform a clean/remove old drivers. Select that option. it will remove the old drivers and and then install the new drivers. Hope that that helps
  9. Did what you said and performed the clean install of the drivers. still have the same issue. Any other ideas of what it could be?
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