Gigabyte GTX 560Ti OC - Warranty

[wildpluckings]

I have two of these in my computer running in SLI. These GPU's are factory overclocked and they should be stable at 900MHZ.

In Crysis 2 and Battlefield 3 (DX11) the game crashes within 5 - 10 minutes unless I use MSI Afterburner to lower to the original clock speed of 822 MHz. These GPUs are marketed to run stable at 900MHz and absolutely can not handle this speed in DX11. It requires 3rd party tools to slow them down in order to operate without crashing. So I assume I have a right to exchange them? They are both under warranty, the issue has existed since day 1

Has anyone tried this before?

Thanks

Full system spec:

i7 2600K @ 4.4GHz
16 GB RAM (DDR3 1333Mhz)
2x Gigabyte 560 ti (SLI)
ASROCK Extreme4 motherboard
Crucial M4 128 GB SSD
2x 1TB HDD, 2TB HDD, 500GB HDD
Coolermaster Silent Pro GOLD 1000W PSU
Dell Ultrasharp U2711 (2560x1440)
Windows 7 Ultimate (64-bit)
Latest Nvidia drivers

Primary use is for digital multimedia production mostly video editing

 

[stuffe]

For clarification, you are having to lower the factory overclock as supplied? Forget what they shoudl run stable as, all GPUs manufacture different, but if you cannot achieve the speeds it comes out of the box at, you should be able to return them. However, if you are merely failing to overclock them further than they come set to as standard, then you can't really do much. There is never a garauntee on results for this

 

[steelkevin]

Just my 2 cents but giving more info on your rig would help people help you

 

[wildpluckings]

Hi stuffe,

For clarification;

Comes out of the box at 900MHz -> crashes within 5 - 10 minutes

Requires manual underclocking in order to operate without crashing. I have never tried overclocking higher than the 900MHz it arrived at and I have never increased the voltage either. So, I am running them at 822MHz in order to use them, when they are supposed to be stable at 900MHz

 

[wildpluckings]

Just my 2 cents but giving more info on your rig would help people help you

Sorry, this is a good point I have updated my original post let me know if there is any other information I can share

 

[stuffe]

I would a) take out one card, and run on non-SLI. See what happens. Swap the cards, check again. Then put them back in SLI check again. You may have just 1 duff card, both may be, see if you can find a suspeect or 2. Then RMA them.

 

[wildpluckings]

I would a) take out one card, and run on non-SLI. See what happens. Swap the cards, check again. Then put them back in SLI check again. You may have just 1 duff card, both may be, see if you can find a suspeect or 2. Then RMA them.

Thanks for the suggestion. I have tried this and both cards are unable to operate at the 900MHz out-of-the-box state. My brother uses a gigabyte 560 ti and does not experience the issue (can run DX11 applications at 900MHz without crashing) so, my two cards are certainly not up to spec!

I set up the thread to ask if anyone else has attempted a return with regards to this issue as I understand it is very common. It is a little cheeky but the new ATI GPU's are going to arrive in January so I may well be able to exchange my 560ti's and get a free upgrade to the new ATI 7000 series hehe (did this before haha, had an old ATI 2900 card which malfunctioned and exchanged it for the nvidia 275GTX!)

 

[stuffe]

Well good luck with it, and while you are waiting for whatever replacement you get, don't forget to overclock your HD3000 Mine happily bumps by 70% to 1450 from 850

 

[wildpluckings]

Well good luck with it, and while you are waiting for whatever replacement you get, don't forget to overclock your HD3000 Mine happily bumps by 70% to 1450 from 850

hah probably useless for serious gaming though? No need to overclock it!

I am surprised owners of factory overcard clocks haven't had anything to say in this discussion. The Battlefield/Crysis 2 forums are littered with complaints about people having to underclock their cards to stop the game from crashing. I expected other people have returned their factory overclocked cards and could give me a heads up on how it went/if they were successful

 

[diddle283]

I have an msi 560 ti @ 900 out the box and I have it OC to 980. It runs perfectly fine with BF3 (runs fine with everything actually). They aren't getting to hot are they?

 

[wildpluckings]

I have an msi 560 ti @ 900 out the box and I have it OC to 980. It runs perfectly fine with BF3 (runs fine with everything actually). They aren't getting to hot are they?

Temperatures are good. ~40 idle and ~85 under load. Warmer with SLI configuration of course. When I was using one card I'd get ~30C idle and 60-80 load. Definitely not a temperature problem but thanks for mentioning it I can safely rule this out.

980 is a monster overclock. Did you adjust the voltages to achieve it? MSI did a far superior job than gigabyte did then!