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Unique Problem - No Audio Output Device

  • Sound Cards
  • Audio
  • Components
Last response: in Components
June 17, 2012 7:45:43 PM

Why is it unique? Because there is a possible chance that my sound card could be physically damaged and I have no idea if that's the case or not.

I have a Sony VAIO VPCEB42FX.

What happened was I had recently taken my laptop apart to clean the fan and reapply thermal paste on the CPU. When I turned the laptop on for the first time a few hours later, it turned on just fine and the fan and CPU is working even better, but now I have the "No Audio Output Device Installed" problem AND my USB ports are not working which are coincidentally on the same card.

What I have done:

-Gone to Device Manager and uninstalled/reinstalled all the USB ports and everything under Sound
-Realized that Realtek HD Audio is not listed under Sound, the ONLY thing listed is the Intel Display Audio which I have uninstalled and reinstalled too
-Tried to install the Realtek driver but when I would restart, the problem is still there and it is still not listed under Device Manager
-Cleaned my Registry
-Reinstalled the Intel Chipset Driver
-Went through my BIOS to look for something related to Sound that I can enable, but found nothing
-Went to the Audio settings, right-clicked the white box and enabled "Show Disabled..." and nothing showed up

Could my sound card be damaged from opening up the laptop? :/ 

More about : unique problem audio output device

June 17, 2012 8:01:58 PM

Laptops dont typicvally have a seperate soundcard. Its usually integrated ont he motherbd and ,yes, you could have caused damage opening the laptop up. Did you wear static protection?
June 17, 2012 8:21:56 PM

Yes, I'm sure it was not a static issue. And I did not even touch it while doing the Thermal paste process. I'm not really tech-savvy person so I'm just going to say it's the card that has the headphone and microphone jacks and the 3 USB ports on it that is connected to the main motherboard with a black strip.
June 17, 2012 8:30:14 PM

Hi :) 

I own a lappy repair company....

Go back inside the lappy and reconnect whatever you disturbed or disconnected...

All the best Brett :)