Why isnt my xbox live wired internet not working

Hello,
my internet on xbox live isn't working. It's wired and my router is hooked uo and everything. can u help me?
2 answers Last reply
More about isnt xbox live wired internet working
  1. You have to reset your modem and router for 30 seconds then you should be able to get back online
  2. no that doesnt work and its the new update
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