This is a windows 7 rig about a year old. Everything has worked flawlessly with this my NVIDIA GTX 470 card until the other day.
The problem has started when the computer completely hanged while I played Skyrim. I could still hear the music in the background, but absolutely no response (ALT+DEL or anything else). Had to hard reboot the computer.
THEN THE PROBLEMS REALLY WENT IN FULL FORCE : Just after the windows loading screen (before the Welcome screen where the card kicks off) the screen turned off to sleep mode - as if I shut down the computer. The computer was still ON. Hard reboot again. Entry to Safe mode worked. I deleted the drivers and regular boot up was fine, albeit without the drivers so couldn't get a proper resolution and refresh rate. Re-installation of the same drivers that worked before the first freeze up has reproduced the same issue: screen turns off at windows start up.
I then again uninstalled the drivers, made a complete scan of everything NVIDIA related in registry. all was clean. Reinstalled drivers (only basic drivers, nothing else). Computer did boot up with drivers installed. Everything worked fine for a couple of hours, then the computer froze completely again while watching a standard video on a web browser, not even when running a game! Hard reboot again - same first issue (screen turns off).
I then uninstalled everything again and reinstalled older drivers (285.62) - This time the screen did not shut off but just froze on the welcome screen. Hard reboot. It then froze again, but only for a few seconds, then windows did load up with the message: "Display driver NVIDIA Windows Kernel Mode Driver. Version 285.62 stopped responding and has successfully recovered.
Windows would keep on freezing during mundane, regular browsing and/or wouldn't load up after a reboot.
I should stress this once more: It's a one year old rig. No Hardware changes at all. Everything worked fine before the first game freeze up. I have no idea why the card and/or the drivers keep on failing now. Is it possible that the game or something else has somehow physically damaged the card? If not, what do you suggest I should do? I'm completely stumped here and as far as I can tell my only two options left are to re-install Windows from scratch or get a new graphics card. I'd rather not do any of these and try other options first.
Thank you!
Dana Berliner
P.S
- I Played other games in the past like Portal 2 or LA Noire and all worked fine - so the card's capabilities have been tested somewhat. Anyway, I don't care about the games right now, just a want a plain working windows environment.
- I also don't have any restore points before the first instance so that option is not viable as well.
Specs:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P55A-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8184MB RAM
Page File: 1964MB used, 14400MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 6.01.7601.17514 32bit Unicode
The problem has started when the computer completely hanged while I played Skyrim. I could still hear the music in the background, but absolutely no response (ALT+DEL or anything else). Had to hard reboot the computer.
THEN THE PROBLEMS REALLY WENT IN FULL FORCE : Just after the windows loading screen (before the Welcome screen where the card kicks off) the screen turned off to sleep mode - as if I shut down the computer. The computer was still ON. Hard reboot again. Entry to Safe mode worked. I deleted the drivers and regular boot up was fine, albeit without the drivers so couldn't get a proper resolution and refresh rate. Re-installation of the same drivers that worked before the first freeze up has reproduced the same issue: screen turns off at windows start up.
I then again uninstalled the drivers, made a complete scan of everything NVIDIA related in registry. all was clean. Reinstalled drivers (only basic drivers, nothing else). Computer did boot up with drivers installed. Everything worked fine for a couple of hours, then the computer froze completely again while watching a standard video on a web browser, not even when running a game! Hard reboot again - same first issue (screen turns off).
I then uninstalled everything again and reinstalled older drivers (285.62) - This time the screen did not shut off but just froze on the welcome screen. Hard reboot. It then froze again, but only for a few seconds, then windows did load up with the message: "Display driver NVIDIA Windows Kernel Mode Driver. Version 285.62 stopped responding and has successfully recovered.
Windows would keep on freezing during mundane, regular browsing and/or wouldn't load up after a reboot.
I should stress this once more: It's a one year old rig. No Hardware changes at all. Everything worked fine before the first game freeze up. I have no idea why the card and/or the drivers keep on failing now. Is it possible that the game or something else has somehow physically damaged the card? If not, what do you suggest I should do? I'm completely stumped here and as far as I can tell my only two options left are to re-install Windows from scratch or get a new graphics card. I'd rather not do any of these and try other options first.
Thank you!
Dana Berliner
P.S
- I Played other games in the past like Portal 2 or LA Noire and all worked fine - so the card's capabilities have been tested somewhat. Anyway, I don't care about the games right now, just a want a plain working windows environment.
- I also don't have any restore points before the first instance so that option is not viable as well.
Specs:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P55A-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8184MB RAM
Page File: 1964MB used, 14400MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 6.01.7601.17514 32bit Unicode