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ATI FirePro V3800 not working on PC

Last response: in Graphics & Displays
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January 3, 2012 10:47:49 PM

hello,

ive got a firepro v3800 card, plugged it in, tried to boot the PC and it wont POST and a black screen is shown, but all the fans, lights, HDD is spinning
Processor gets hot.

the graphics card also powers on. im also having to use a DVI to VGA adapter.

at first i though it was the PSU, using an online calculator it showed with the card i was using ~300W.

i had a basic 250W, so i upgraded to a 400W FSP 80+ unit.

problem not solved.

PC specs -
-intel celeron D 360
-2GB RAM
-packard bell BV RC415 motherboard (it has an AMI BIOS but packard bell have stopped support and AMI website was more than useless)
-it has onboard ATI graphics

i know its a basic PC, but its also a basic card and the PC isnt that old either.

anyone shed any light? its a common problem but i havent seen any useful help yet.
a b U Graphics card
January 3, 2012 11:03:37 PM

If there are six pin plugs, plug those in and try getting the card's drivers before you install it. Sounds weird.
a c 181 U Graphics card
January 4, 2012 1:05:54 AM

You know this being an older system and I don't mean old old hey even 6 months is old these days anyway if haven't already done so you might have to disable the on board graphics card before it can detect the new card. Most systems will auto detect the new card.

Hostiledonut I think what he is saying does the your card require a 6 pin connecter from the powersupply?. I went on line to find your card but it didn't see anything about external power being connected from the PSU. I hop you can get it going good luck
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January 4, 2012 10:30:14 AM

there is no power connectors on it.

ok, ill need help with the bios.

heres what i can see relevant-
Advanced Chipset Setup
-CAS latency time - by SPD
-Auto share memory control - Enabled
-VGA share memory - 256mb
-video display devices - Auto
-TV standard - NTSC
-Expansion mode - disabled
-HPET in SB

PCI/PnP Setup
-Init Display first - PCI/IGD
-Allocate IRQ to PCI VGA - yes
-Resource controlled by - auto
-PCI/VGA palette snoop - enabled

what would i need to be changing?
January 4, 2012 11:42:23 AM

MichaelF said:
there is no power connectors on it.

ok, ill need help with the bios.

heres what i can see relevant-
Advanced Chipset Setup
-CAS latency time - by SPD
-Auto share memory control - Enabled
-VGA share memory - 256mb
-video display devices - Auto
-TV standard - NTSC
-Expansion mode - disabled
-HPET in SB

PCI/PnP Setup
-Init Display first - PCI/IGD
-Allocate IRQ to PCI VGA - yes
-Resource controlled by - auto
-PCI/VGA palette snoop - enabled

what would i need to be changing?


Check "video display devices - Auto", it should have AGP/PCI-E and onboard as option, chose AGP/PCI-E
a b U Graphics card
January 4, 2012 3:04:55 PM

You might want to enable expansion mode. Try that too.
a c 226 U Graphics card
January 4, 2012 3:59:29 PM

Do you know if the V3800 actually works? Have you tried in another system?
January 4, 2012 8:44:25 PM

i dont have another system at the minute unfortunately.

but ive handled it like ive handled every other component and they're fine.

ill try those settings tomorrow and report back!

thanks fellas
a b U Graphics card
January 5, 2012 12:37:50 AM

MichaelF said:
i dont have another system at the minute unfortunately.

but ive handled it like ive handled every other component and they're fine.

ill try those settings tomorrow and report back!

thanks fellas

Well, it may just be a dead card. Probably not, but ya never know. I hope it works! :) 
a c 181 U Graphics card
January 5, 2012 12:53:19 AM

Besides the 24 pin connecter pluging onto your mother board. There should be a 4 pin connector or six that plugs onto another part of your mother board that comes out of your PSU unit. Just a thought.
a b U Graphics card
January 5, 2012 1:24:25 AM

DM186 said:
Besides the 24 pin connecter pluging onto your mother board. There should be a 4 pin connector or six that plugs onto another part of your mother board that comes out of your PSU unit. Just a thought.

He already said he didn't have any more connectors on the card.
a c 181 U Graphics card
January 5, 2012 1:31:04 AM

HostileDonut said:
He already said he didn't have any more connectors on the card.



I know that I am stating the 4 or 6 pin connecter coming from the PSU to the MOBO I am looking at mine right now. It comes out from the PSU to the MOBO. :??:  I know he doesn't need the power to the card we all know that. Hey it was just a thought. I help someone else who forgot to plug that into his MOBO and when he did his card worked
a b U Graphics card
January 5, 2012 1:32:55 AM

DM186 said:
I know that I am stating the 4 or 6 pin connecter coming from the PSU to the MOBO I am looking at mine right now. It comes out from the PSU to the MOBO. :??: 

For the CPU, there should be an 4-pin, and for the GPUs, on high-end boards, there are sometimes connectors, but that is for high powered cards, which the v3800 is not a very high-power consuming card.
a c 181 U Graphics card
January 5, 2012 1:39:02 AM

HostileDonut said:
For the CPU, there should be an 4-pin, and for the GPUs, on high-end boards, there are sometimes connectors, but that is for high powered cards, which the v3800 is not a very high-power consuming card.


I get it what you are saying and Thankyou for showing me where my error was I wasn't thinking about that. I had something else going on in my head.
a b U Graphics card
January 5, 2012 1:40:20 AM

DM186 said:
I get it what you are saying and Thankyou for showing me where my error was I wasn't thinking about that. I had something else going on in my head.

Haha, it's okay.
January 5, 2012 9:59:29 AM

ok, 'video display devices' doesnt give me an option for PCI/AGP.

on init display first it shows me options for
-IGD
-PEG/IGD
-PCI/IGD

the last one is selected.
i also enabled expansion mode and it didnt make much of a difference.

im starting to think the system just doesnt want this card lol
a b U Graphics card
January 5, 2012 1:43:27 PM

Is there a sections where you can tell it to boot up with a PCI-E slot first?
a c 226 U Graphics card
January 5, 2012 2:47:34 PM

For his mobo it would be the "PEG/IGD" selection. PEG = PCI Express Graphics.
!