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Poor 5870 performance

Last response: in Graphics & Displays
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January 5, 2012 1:27:45 AM

Hello everyone

I seem to have a really bad issue with my 5870
you see for some reason my 5870 doesn't to work well at all running games at ultra high or even sometimes medium settings. It doesn't seem to be right. I tried saints row 3 (getting 10FPS), Arma 2 (10-30 FPS) [note i play them with one monitor at 1920x1080). Also my 5870 usually heats up to 90c when playing EvE online and arma 2 (not saints row 3) but the FPS is pretty good (60FPS at max settings 3200x1080 with a second monitor). In addintion to with sim city 4 always crashing when a city is loaded after 1-3 seconds.
I feel like my 5870 is falling apart. I have the latest drivers for it. I have seen videos of people having 5870 and are able to play saints row 3 on max settings with no problems whatsoever.

here is some notes
All games are played on a different hard drive and bought on steam
I never updated my BIOS for 1 year now because i don't know how to flash one without bricking it or reinstalling a OS.
The 5870 is almost 1 year old
The 5870 started heating up about 2 weeks ago and runs at 90c with 40-60% fan speeds

System specs
CPU:intel i5 750 series 4 cores at 2.67 GHZ
OS: Windows 7
RAM: gskill 12 GB ram (alright is a lot of RAM but i need them for certain programs)
Case: Acts 840
GPU: sapphire 5870 (standard cooling)
PSU: Antec EarthWatts EA750
Mobo:ASUS P7P55

More about : poor 5870 performance

January 5, 2012 2:19:19 PM

about 50 views and no post....
Did i do something wrong like overlooked something?
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January 5, 2012 2:45:18 PM

Try cleaning your card. A clean card doesn't run at 90c under load. If all else time to RMA the card.
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January 5, 2012 3:13:38 PM

^that. Have you ever blasted air through the heat sink? Or better yet, grab a screw driver and take the fan shroud off, and give it a good cleaning.
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January 7, 2012 8:48:33 AM

sorry made a double post
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January 7, 2012 8:53:11 AM

sorry for late reply
blasted it. Only helped decrease to 85-86 but fan is much more quiet when it runs at 40% so i guess its okay for now. I still have an issue with sim city 4 (even without having CCC at all from what i heard stops CTD). Also saints row 3 also runs at 85-86 which is pretty good too and i took out all drivers and reinstalled. frame rates were much improved but SR3 still does from time to time with gunfights and driving on ultra and even high settings (card activity hits into 99% to 100%, cpu doesn't bottleneck, usage is usually at 30-40%)

I know its not much but 86c max good for a 5870?
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January 7, 2012 3:01:58 PM

86C is still rather hot. The other thing is, VRM and VRAM are also affected by over heating. If you want to check those temps, use GPU-Z.

You should see what happens if you run your case with the side panel off. You might just need better case air flow.
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January 7, 2012 6:49:49 PM

took down temps by 1-2 degrees so it didn't help much. VRM and VRAM seem to have temps of 40-50 idle and 60-70 loaded
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January 8, 2012 7:29:28 AM

Ok so temps probably aren't the issue. At least not GPU temps. Could be CPU I guess.

You might want to try a fresh driver installation. Make sure to uninstall and run Driver Sweeper on them before installing the newest drivers again.
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January 9, 2012 6:35:17 PM

I already have said i wiped my drivers in the 4th post and yes i used driver sweeper for AMD.
I might as well sell my 5870 for 150 bucks on ebay and get myself a gtx570 I dont think i can ask AMD for repairs/replacement now because its been pretty much been 1 year now

forget to mention but i do have another montior hook up to the card (but it is never used for gaming and its res is 1024x1080)
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January 9, 2012 8:07:34 PM

Yeah that shouldn't matter much. You just use extended desktop? I have a similar setup.

So, is your 5870 running at stock clocks? And everything else too?
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January 9, 2012 11:01:36 PM

My reference 5870 (overclocked at 900/1300 at the moment) runs at 35% fan speed under load and never exceeds 65 degrees. Something's wrong with yours...
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January 9, 2012 11:28:27 PM

diec4st said:
My reference 5870 (overclocked at 900/1300 at the moment) runs at 35% fan speed under load and never exceeds 65 degrees. Something's wrong with yours...


Well now, that's some helpful information!

Honestly though, we realize it's not performing as it should, hence the topic and trying to figure out if there is a solution.
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January 10, 2012 4:02:10 AM

diec4st said:
My reference 5870 (overclocked at 900/1300 at the moment) runs at 35% fan speed under load and never exceeds 65 degrees. Something's wrong with yours...



I put the fan speed on 35% to compare. It idles with 0% activity at 60c and its at stock clocks yikes. what kind of case you cool the card with?

Edit: didn't give the card enough time to get to lowest temps it seems to do idle at 45-49
gonna update again. Gonna try overclocking to your clocks and see how this runs on saints row 3 and of course checking temps

2nd edit: Overclocking did a okay improvement but saints row 3 crashed. I have those weird black lines that glitch up when i always overclock this card. Its been doing the same thing updates after updates even after i do full sweeps. It doesn't bother me much because i don't find overclocking great. I did get some temps, around 70-80

3rd edit: did another full wipe and tested again temps are now around 70-80s loaded and also i gonna try to get this external exhaust for the acts 840 installed and see if temps can go lower and hopefully stay at decent temps. I am still considering getting a 570gtx instead and sell this 5870 because the 570 runs most older games much better then 5870 does. I might try disabling my secondary monitor and see how things work out.

At wolf
yes i do extended desktop and all hardware runs at stock speeds... no overclocking
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January 10, 2012 4:40:37 AM

Hmm well I don't actually play any of the games you listed so I don't know if maybe the games themselves could be an issue... shouldn't be, though.

Have you tried any benchmarks, like 3DMark 11 or 3DMark Vantage? They're free.
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January 10, 2012 5:13:02 AM

wolfram23 said:
Ok so temps probably aren't the issue. At least not GPU temps. Could be CPU I guess.

You might want to try a fresh driver installation. Make sure to uninstall and run Driver Sweeper on them before installing the newest drivers again.



I read somewhere last week that using driver sweeper(on amd) also deletes some windows files,so is not recommended.
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January 10, 2012 1:39:07 PM

It did at one point but the latest couple of versions fixed that issue. I had to deal with it, but the good news is that Driver Sweeper actually backups everything it deletes (fyi, this can be a HUGE amount of data eventually) so it was easy enough to fix.

Also, OP, if you have a different power supply you can try it might be worth while. The 750W Antec unit should be fine, of course, but if it is failing or just has something wrong with it then that could be the issue. Or if it was installed with everything running off a single line via adapters lol... I've heard of that happening.
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January 12, 2012 4:22:39 AM

alright back with results about using power supplies. I am sure my PS is ok, but hey you right might me something wrong with it. So i tested my build with other 2 good power supplies and nothing change. At least i know my PS is okay.
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January 12, 2012 5:52:23 AM

You might want to try MSI Afterburner to create a custom fan profile, so the fan speed increases as the card heats up. I was hitting mid 80's with mine after an hour of StarCraft II, so I made a custom fan profile to crank the fan speed up and it never breaks low 60's now :) 
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January 12, 2012 2:07:13 PM

Hmmm well definitely a bizarre situation. You might need to open a ticket with your GPU manufacturer and get it replaced or something. I don't know what the issue can be at this point.
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January 12, 2012 10:30:07 PM

Well hey at least it works much better now and i did use MSI afterburner to help increase fan speed to stay cooler (thanks john). I cant replace this card sadly with a new one because the warrantry is over. I could ask a friend to check it for me or something and see if its okay and might just sell it so i can get a gtx570 at a lower price. Power supply is still efficent for 1 570 no?. (bear in mind i have 4 hard drives, 1 CD drive, 6 Fans, the 570 itself, i5 750 with stock cooler, 4 slots of 12gs of ram and the mobo)
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January 13, 2012 2:32:16 AM

Yeah, 750W is a lot. I've got more power strain that you I'd say with a 750W, although I'm considering upgrading to a 1050W in a few months or so.
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January 15, 2012 12:42:31 AM

ok
thanks for the help guys
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January 15, 2012 12:42:44 AM

Best answer selected by Don_Dana.
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