Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No
Ads
Tom's Hardware > Forum > Graphics & Displays > Graphics Cards > [Solved] Dell Dimension E520 Video going Blank Issue.

[Solved] Dell Dimension E520 Video going Blank Issue.

Forum Graphics & Displays : Graphics Cards [Solved] Dell Dimension E520 Video going Blank Issue.

Best answer from CaedenV.

Word :    Username :           
 

Hello, I have a problem with my Dell Dimension E520. The problem is that the Monitor goes blank almost immediately after I login to windows. The Monitor says the computer is in sleep mode. However, the computer sounds and looks to be running normally. I believe the Video Card is shutting down. I've swapped Monitors, so I know it's not the monitor. I've also vacuumed out the dust bunnies from inside the case, thinking something was shorting or over heating. There are no hardware warnings in the Device Manager. Now, if I bring the computer up in Safe Mode with Networking, it runs just fine.

Am I right that it is probably the Video Card and I should install a new one?

Thanks much, in advance!

Reply to joeterps
Register or log in to remove.
Best answer

completely uninstall your graphics driver, and then install the latest one. There is a possibility of the GPU is dying, but if it was you should have the same issues in safe mode. It is much more likely to be a software issue.

------------------------------ PC: ASRock Extreme3 Gen3, i7 2600, CM Hyper 212 EVO custom fans, 16GB Corsair XMS3 @ 1333, GTX 570, OCZ ZS 750W, 2.5GB HDD Space, Thermaltake V3 Black Edition, Hanns-G 27", Win8CP 64bit

GPUs: http://www.tomshardware.com/review [...] cs-card-re
Reply to CaedenV

Thanks caedenv! I will give that a try.

Reply to joeterps

Well, this is kind of flaky. I uninstalled the video card driver and downloaded and installed a Windows 7 Version of the driver. The issue persisted. Finally I just disabled the driver and now it works fine with a slightly lower screen resolution, but still good enough for office work. So, is Windows 7 driving the card with a generic video driver now? If so, it's working fine. The issue must be in how the original driver hooked into the operating system and I don't know how to debug that. However, I have a work-around and that's fine for this old PC.

Thanks for your help!
Joe

Reply to joeterps

i think those PC's came with the nvidia 7300LE. you can swap it out for a cheap ATI 4350 or Nvidia 8400GS. Also, installing win 7 drivers would be fine if you are running win7, I believe the dell e520/521 came with win xp.

Reply to dirtyferret

dirtyferret wrote :

i think those PC's came with the nvidia 7300LE. you can swap it out for a cheap ATI 4350 or Nvidia 8400GS. Also, installing win 7 drivers would be fine if you are running win7, I believe the dell e520/521 came with win xp.



Yes, I am running Win7. I will look at buying a new card.

Thanks for the suggestion
Joe

Reply to joeterps
Register or log in to remove.
Tom's Hardware > Forum > Graphics & Displays > Graphics Cards > [Solved] Dell Dimension E520 Video going Blank Issue.
Go to:

There are 1517 identified and unidentified users. To see the list of identified users, Click here.

  • Ask the community now
  • Publish
Ad
Ads
Latest best answer
I need a new video card - Help?
By Pinhedd, 3 hours ago:

6670 1GB hands down. The 6570 is less powerful and has inferior GDDR3 RAM which is vastly...

Best offers
They won a badge
Join us in greeting them
Top experts