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Green and red dots on screen with HIS 6770

Tags:
  • Radeon
  • Windows 7
  • Green
  • Graphics
Last response: in Graphics & Displays
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January 6, 2012 2:34:02 PM

I upgraded my pc yesterday, I installed a 32 bit windows 7. I updated it. I Slept and when I started windows this morning there were green and red dots on the desktop screen. I Updated my drivers and then none of my games worked !! I changed my windows to enterprise version and i wroked with it for 3 or 4 hours and it was clean. I shut down it and 3 hours later started it again and again there were those goddamn dots. I deleted the driver and dots went away and I installed a previous version of driver and yet I haven't seen any dot. But I am pretty sure they will show up again. Plz Help. I just bought it yesterday :( 

More about : green red dots screen 6770

January 6, 2012 2:37:36 PM

Do the dots show up in the same spot?

Also, are you using a 32-bit driver?

Also, I'd try these steps when installing drivers.

Download driver sweeper from phyxion.net/item/driver-sweeper.html
Uninstall your video driver from add/remove programs, and then restart into safemode.
Run Driversweeper to remove your ATI graphics driver remnants (see website for manual if unsure).
Restart your system and install the newest driver (be sure to not run any other programs while installing video driver, it's important that the system focuses on this as you don't want to risk corruption).

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January 6, 2012 2:41:56 PM

No, They are not in the same spots. Sometimes just one on taskbar and sometimes lot of them on desktop screen or even browser screen. Everywhere !!!They get removed when i move pointer over them. I have installed 32 bit version of my gpu driver but I don't know about other drivers bcause it was automatically installed by my mb's Disk. Thank You For Helping me.
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January 6, 2012 2:46:29 PM

Download the new drivers for your card from the ATI website, uninstall your current driver and instal the new one that you downloaded from the ATI website and see if this problem reoccurs.
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January 6, 2012 2:47:36 PM

Thanq So Much. I'll Try it and Come back to U ;) 
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January 6, 2012 2:49:05 PM

miladpourkhorshidy said:
No, They are not in the same spots. Sometimes just one on taskbar and sometimes lot of them on desktop screen or even browser screen. Everywhere !!!They get removed when i move pointer over them. I have installed 32 bit version of my gpu driver but I don't know about other drivers bcause it was automatically installed by my mb's Disk. Thank You For Helping me.


Check my reply again, I updated it quite a bit for some options to reinstall the driver;
Quote:
Download driver sweeper from phyxion.net/item/driver-sweeper.html
Uninstall your video driver from add/remove programs, and then restart into safemode.
Run Driversweeper to remove your ATI graphics driver remnants (see website for manual if unsure).
Restart your system and install the newest driver (be sure to not run any other programs while installing video driver, it's important that the system focuses on this as you don't want to risk corruption).


Make sure you get the newest one off of the ATI/AMD website.
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January 6, 2012 3:09:01 PM

You upgraded your PC... which means you bought a new video card? Did you overclock the Video Card?

RMA the video card....
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January 6, 2012 3:50:32 PM

Ok, Tnx All Of You, I Did What U Say and Installed the latest Version But In The End of installation it said there were warnings and it was a yellow ! . But in the log i couldn't find any failure or error report. For Now I don't have those dots but I'm very concerned. I Think after a while since shuting down pc and starting it again this problem occures. I will check that tomorrow and update the thread for u. Thank u all again. Ur helps are highly appreciated :) 
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January 6, 2012 3:51:12 PM

Yeah, I just bought it last night and I don't even know how to overclock it :) 
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January 6, 2012 4:01:40 PM

RMA the video card.. likely it is DOA.
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January 6, 2012 4:04:56 PM

I don't Have Any Idea About RMA Or DOA :-s Could You Please Explain ??
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a b $ Windows 7
January 6, 2012 4:13:24 PM

Return Merchandise Authorization (RMA). It means bring your video card back to where you bought it from and get your money back/and or a similar video card. DOA - Dead on arrrival.

Edited.
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January 6, 2012 4:21:43 PM

So, You think it's related to hardware? Can't it be a software problem ?
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January 6, 2012 4:25:47 PM

It's very likely, but it's always nice to try software first. Can you retry the driver and take a screenshot of the warning/errors?
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a b $ Windows 7
January 6, 2012 4:29:18 PM

As the other guys have already pointed out your video card was dead on arrival.

Usually whenever you see weird colors on your screen (and it's not dead pixels, or a loose cable) it's usually a manufacturers defect.
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January 7, 2012 4:44:02 PM

Guys, Sorry for my being late. I had to go somewhere yesterday. I Think it was caused by My power Supply. It's 380 W But In the manufacturer site it says It needs at least 450 W. Could it be the problem ???
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January 7, 2012 4:47:25 PM

I brought my pc to the store where i had bought it and he said i should wait till tomorrow so that he can test it with other powers. And I realized that it happens when I shut down pc for a while and start it again after a couple of time when it's cool.
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January 14, 2012 6:54:08 AM

I Changed It And Bought HIS HD 6790 IceQX
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January 14, 2012 6:54:28 AM

Best answer selected by miladpourkhorshidy.
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