Well, I'm starting to wonder if I'm destined for bad luck the more I progress into the IT field and my education. (I'm a first year IST Major)
Working with a Gigabyte 990FXA-UD5
Full system specs available on member configuration page.
Last week I had a RAM module die in my new build, Corsair is sending me a replacement under warranty. Great, no complaints with them, very friendly on the phone.
Friday morning, boot up my computer, during my morning smoke, and my usual "I just woke up, dont bother me" mood, I am greeted by this:
The computer cycles and this repeated endlessly. No, I have not recently flashed the BIOS, in fact, the computer worked fine when I shut it off the night before. Frustrated, I immediately call up Gigabyte (mind you I'm one of those people who don't fully wake up for a good hour in the morning), so I was slightly curt with the man I spoke with, although, he wasn't any more friendly than I was....
I told him about my RAM that died last week, and I informed him that I suspect based on this current issue that the motherboard not only killed itself, but was responsible for killing my RAM module last week. (whether thats true or not, I'm not certain) He informed me that I should try new RAM modules. Which I did, I have a set of Kingston Hyper 4GBs.. I pull the battery to clear CMOS, and huzza! NEW SYMPTOM.
Try to boot it up again with the backup RAM, not only does it not work, but now theres NO VIDEO. DISPLAY What do you think guys? Dead MOBO? Odd for it to happen after scarcely a month of operation? I know I'm getting a replacement, but its one of those things I want to pick at and solve. Sounds crazy, I'm not actually upset the computer died (its good educational experience for me after all), so much as I'm annoyed by the lackluster product support from the manufacturer.
I have tested my Power supply, the power supply is good as far as I can tell. The Gigabyte guy advised me to call TigerDirect and get a return, considering my dealings with their "tech rep", I told TigerDirect not to send me another Gigabyte product. I ordered an Asus Sabertooth 990FX. TigerDirect was great, they will refund the cost of the Gigabyte board as soon as they receive it. They gave me free 2nd day air UPS for the new MOBO and the return shipping of the Gigabyte board is on them.
Any thoughts, comments, concerns, flamings in my stupidity, or how I lack a future in PC Repair are welcome. Seriously, whats going on with this board that I haven't thought of? Why does it just decide to die one night?
Working with a Gigabyte 990FXA-UD5
Full system specs available on member configuration page.
Last week I had a RAM module die in my new build, Corsair is sending me a replacement under warranty. Great, no complaints with them, very friendly on the phone.
Friday morning, boot up my computer, during my morning smoke, and my usual "I just woke up, dont bother me" mood, I am greeted by this:
arning: MAIN BIOS CHECKSUM ERROR!
Retrieving recovery source from HPA..HPA BIOS not available!!
Retreiving recovery source from Back BIOS.... Done!
Writing BIOS Image.....K OK
The computer cycles and this repeated endlessly. No, I have not recently flashed the BIOS, in fact, the computer worked fine when I shut it off the night before. Frustrated, I immediately call up Gigabyte (mind you I'm one of those people who don't fully wake up for a good hour in the morning), so I was slightly curt with the man I spoke with, although, he wasn't any more friendly than I was....
I told him about my RAM that died last week, and I informed him that I suspect based on this current issue that the motherboard not only killed itself, but was responsible for killing my RAM module last week. (whether thats true or not, I'm not certain) He informed me that I should try new RAM modules. Which I did, I have a set of Kingston Hyper 4GBs.. I pull the battery to clear CMOS, and huzza! NEW SYMPTOM.
Try to boot it up again with the backup RAM, not only does it not work, but now theres NO VIDEO. DISPLAY What do you think guys? Dead MOBO? Odd for it to happen after scarcely a month of operation? I know I'm getting a replacement, but its one of those things I want to pick at and solve. Sounds crazy, I'm not actually upset the computer died (its good educational experience for me after all), so much as I'm annoyed by the lackluster product support from the manufacturer.
I have tested my Power supply, the power supply is good as far as I can tell. The Gigabyte guy advised me to call TigerDirect and get a return, considering my dealings with their "tech rep", I told TigerDirect not to send me another Gigabyte product. I ordered an Asus Sabertooth 990FX. TigerDirect was great, they will refund the cost of the Gigabyte board as soon as they receive it. They gave me free 2nd day air UPS for the new MOBO and the return shipping of the Gigabyte board is on them.
Any thoughts, comments, concerns, flamings in my stupidity, or how I lack a future in PC Repair are welcome. Seriously, whats going on with this board that I haven't thought of? Why does it just decide to die one night?