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Wd external hard drive driver for windows 8

Last response: in Windows 8
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January 21, 2013 3:55:58 PM

Please help!!

After a very long time I have finally ditched my old laptop which was running on XP, and got myself a new desktop with windows 8.
I was using a Western Digital external HDD via USB on my laptop, where I stored all the usual -music photos etc.

I plugged it into my new desktop and I cannot access the files.
When I go to Computer, it lists the available drives, but my WD is not listed.
Although, when I go to control panel, hardware and printers, it is listed as a connected device and is displaying "device is working properly" when I look in properties.

Any advice?
January 21, 2013 4:01:12 PM

Does it show up in Computer Management?

Casey
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a b * Windows 8
January 21, 2013 4:14:57 PM

Did the external drive come w/ software 0r drivers that you may not have installed ?
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January 21, 2013 4:36:22 PM

No, it doesn't show in computer management, only the control panel nder hardware and printers.

and no, there was no software to install, simply had to format it when it was new.
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January 24, 2013 6:26:42 AM

black_carrot said:
No, it doesn't show in computer management, only the control panel nder hardware and printers.

and no, there was no software to install, simply had to format it when it was new.


Mines does not show in My computer, computer management, Smartware, or control panel. I just submitted for an advance RMA to replace the drive. It would be great to see a solution for this and be able to retrieve my files before sending back the "defective" drive. Mine is WD usb 2.0. A friend just bought a seagate 3.0 and it not only recognized, but transferred 95 GB of videos at over 80 MB/s
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March 11, 2013 6:19:29 PM

black_carrot said:
Please help!!

After a very long time I have finally ditched my old laptop which was running on XP, and got myself a new desktop with windows 8.
I was using a Western Digital external HDD via USB on my laptop, where I stored all the usual -music photos etc.

I plugged it into my new desktop and I cannot access the files.
When I go to Computer, it lists the available drives, but my WD is not listed.
Although, when I go to control panel, hardware and printers, it is listed as a connected device and is displaying "device is working properly" when I look in properties.

Any advice?



Yes. If you still encounter the issue of Windows 8 not recognizing WD portable HD. You should double-check your laptop/desktop USB ports type and any portable hard disk USB connection type; the USB 3.0 protocol device won't work on the USB 2.0 laptop ports. Windows 8 will check for hand-shake and assign the driver to the plug-in devices; in this case, the driver is disk.sys. The USB 3.0 cable has the SS logo.
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April 2, 2013 1:14:52 AM

Long Nguyen said:
black_carrot said:
Please help!!

After a very long time I have finally ditched my old laptop which was running on XP, and got myself a new desktop with windows 8.
I was using a Western Digital external HDD via USB on my laptop, where I stored all the usual -music photos etc.

I plugged it into my new desktop and I cannot access the files.
When I go to Computer, it lists the available drives, but my WD is not listed.
Although, when I go to control panel, hardware and printers, it is listed as a connected device and is displaying "device is working properly" when I look in properties.

Any advice?



Yes. If you still encounter the issue of Windows 8 not recognizing WD portable HD. You should double-check your laptop/desktop USB ports type and any portable hard disk USB connection type; the USB 3.0 protocol device won't work on the USB 2.0 laptop ports. Windows 8 will check for hand-shake and assign the driver to the plug-in devices; in this case, the driver is disk.sys. The USB 3.0 cable has the SS logo.



So there's no backwards compatibility for external HDD USB3 in Windows 8? We must use the USB3 Ports?
How sad.
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