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Windows 7 blue screen cant get into safe mode

Last response: in Windows 7
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January 11, 2012 1:28:35 PM

Hello,
I thank you all in advance for your patience and help.

I have a laptop, running windows 7. It seemed to be running slow and I kept getting a message that my windows security essentials was not "turned on". Couldnt seem to resolve that so I uninstalled it. I was going to then run a virus software because that message was preventing me from doing anything at all.

so I uninstalled Windows security essentials....restart computer....I get the option to go to the boot menu, but thats it. After that initial start up it goes right to a blue screen and will do or load nothing.

I tried f8 to get into safe mode, wont work.

any suggestions????
January 11, 2012 1:33:18 PM

i should have also mentioned that I am getting no errror messages, just straight to the blank screen.

Terri
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a b $ Windows 7
January 11, 2012 1:41:27 PM

Sounds like a virus turned off your MSE. Uninstalling it was probably the completely wrong thing to do.

So what is the blue screen message?

Did you try a system restore to a earlier date?
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January 11, 2012 1:47:21 PM

probably the best thing to do is get a virus scanner boot cd.. probably kaspersky rescue disk just search google for it. If you get viruses off great if not just run windows 7 cd and repair it.
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January 11, 2012 4:15:01 PM

I made a copy of the virus scanner onto a cd from Kapersky. I went into the boot menu and clicked "boot from cd", then restarted the computer. It is still just a blue screen.
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a b $ Windows 7
January 11, 2012 5:54:00 PM

Hi :) 

Test the hard drive in DOS...

All the best Brett :) 
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January 11, 2012 7:18:32 PM

I cant even get to DOS, it just goes straight to the blue screen and will not acknowledge a thing.
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a b $ Windows 7
January 12, 2012 11:06:09 AM

Whats the error message?

Given how you get a BSOD at boot, and that MSE is unable to actually start, you either have a virus problem or a memory problem. I'd run memtest86 for a bit and see if it picks up anything.
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January 12, 2012 2:26:34 PM

thank you gamerk316. forgive my ignorance, but how to I run anything if it wont respond to anything and will only display the blue screen. I honestly dont think it is a memory problem however. I use it for school, it is new and there is no music, videos and only a few pics on it. seeing a how it started, i do believe it is a virus which I then made worse.

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a b $ Windows 7
January 12, 2012 5:55:26 PM

I'd run a memory check anyway, just to confirm thats not the problem.
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January 12, 2012 6:10:58 PM

absolutely, thank you.
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!