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Need help with a GPU issue

Last response: in Graphics & Displays
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January 11, 2012 2:33:47 PM

I just upgraded from a gigabyte HD 5450 to a gigabyte HD 6770, 1 gb for both, and now I am having "Display driver has stopped working and has recovered" errors.. used to work just fine with Skyrim, no problems running on "high settings" (i like lower settings). But I was getting very low FPS on SWTOR, like max was 50 if I didn't move and nothing was going on around me.
Now I am getting Black screens and freeze ups for both Skyrim and SWTOR.

Is there a GPU that is in the middle of those 2 cards that might work, or I am better off buying a high end GPU, around $200?

On a note, I put the HD 5450 back in and everything runs fine, well not great but no black screens or "display driver has stopped working"

I have CCC and 12.1 beta driver.

Thanks, Please help.

More about : gpu issue

January 11, 2012 2:38:14 PM

forgot specs:

DH67BL motherboard
i5 2400k CPU
8 gb Corsair XMS3 DDR3 1333hz
Cooler Master 600wt PSU

never had a heat issue as I have about 5 fans
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a b U Graphics card
January 11, 2012 2:40:13 PM

The number of fans doesn't necessarily mean no heat issue. Monitor your temps and record the number just before the crash happens.

Did you update your drivers when you installed the HD 6770?
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January 11, 2012 2:42:29 PM

Yes I did update my drivers to the 12.1 beta driver. And I use CCC Overdrive to monitor my heat, highest has been 60 C after playing for about 6 hours straight.
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a b U Graphics card
January 11, 2012 2:48:03 PM

Does your computer crash only while playing Skyrim or other games as well?
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January 11, 2012 2:50:17 PM

Skyrim, Sword of the Stars II, Star Wars: the Old Republic are where it crashes.
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a c 112 U Graphics card
January 11, 2012 3:21:21 PM

I think it is best to find out why it is crashing.

Sometimes a card is simply defective, do you have another computer to test it in?
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January 11, 2012 3:25:42 PM

No I do not have another computer to test the issue. I did however take it into a Mircocenter Tech Support after the first few crashes and they looked at it and said:

the driver software was conflicting with the game software causing the crash.

They did not help much after that since it was not a hardware issue.
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a c 112 U Graphics card
January 11, 2012 3:34:49 PM

Uninstall the AMD drivers(then you can use driver sweeper after a restart if you wish http://phyxion.net/item/driver-sweeper.html) and try the non beta one to see if it works any better.

The 6770 is the same as the 5770(without the HDMI 1.4 3d support) and i have one of those without any issues.

I do not see how skyrim just starts to crash, that does not make sense.
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January 11, 2012 3:58:26 PM

well I think that made my decision. I re install the HD 6770 since I was using the HD 5450, and on the desktop before i was able to do anything, I saw pixies and had 2 "Display driver" errors before it hard locked on desktop.
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a c 112 U Graphics card
January 11, 2012 4:42:06 PM

Try to get those drivers clean reinstalled, hope it helps. other then that, there may be something else wrong(seeing as 2 cards are doing strange things).

EDIT,

Are you overclocking your cpu? if you are, stop for now, the base clock effects the pci-e clock. Too much of that is bad for video cards.
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January 11, 2012 4:46:29 PM

Only 1 card is doing the strange thing the HD 6770, the HD 5450 works just fine. And I am not overclocking, I don't like to mess with settings like that for fear of something like this would happen.

I just got off with Customer Support. I am going to take it back to Mircocenter for an exchange. Thanks for your help tho.
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a c 112 U Graphics card
January 11, 2012 4:53:41 PM

I miss understood the

"I re install the HD 6770 since I was using the HD 5450, and on the desktop before i was able to do anything, I saw pixies and had 2 "Display driver" errors before it hard locked on desktop. "

Hope that a exchange fixes you up.
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a b U Graphics card
January 11, 2012 4:59:34 PM

Have you completely removed the drivers like Nuke suggested? Very important step when changing GPUs.
-Bruce
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January 11, 2012 5:06:57 PM

I am doing a driver sweep now and re installing drivers and CCC from amd.com. I am going to use the 5450 till I can go exchange the 6770 for a 6850 (hopefully since it was a gift and I have the receipt)
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January 11, 2012 5:10:35 PM

Sorry I keep forgetting things (tired). As part of my present I got a new motherboard DH67BL and i5 2400k, HDD needed a wipe and re install Win 7 Ultimate so the 6770 was a clean install.
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a c 112 U Graphics card
January 11, 2012 6:08:22 PM

well, time to see if the new video card fixes it.

keep us posted.
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January 12, 2012 3:44:49 AM

Should I uninstall the old drivers and use driver sweep before installing the new card?
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a c 112 U Graphics card
January 12, 2012 3:52:45 AM

It never hurts. More important when changing from lets say ATI -> Nvidia. But it does not hurt to do that even when going ati -> ati
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January 12, 2012 4:07:26 AM

Thanks I will do that when I get home with the new GPU. At work right now (overnights), and then I'll see what happens in those games. I always turn down the settings to medium or low so I am sure that's not the issue. I will keep yall informed.

Thanks for your help.

edit: Is there a GPU you would recommend for:

Intel DH67BL board
i5 2400k
600 watt PSU cooler master power plus
8gb corsair MXS3 dual channel 1333hz 10666

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a c 112 U Graphics card
January 12, 2012 6:14:36 PM

There is a slight issue with the Cooler Master eXtreme Power Plus 600 W. It is much more of a 450 watt power supply.

Generally to play it safe, about 450 watts of draw is best(and to be honest, it is only rated at about 432 watts on its 12 volt rails).

That still leaves your 6850 as a good option. In fact, most single cards will stuff run, but remember, that power supply will not give you more then that of a good 450-500 watt unit.
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January 12, 2012 8:26:44 PM

I did end up picking up a XFX HD 6850 and everything seems to be working fine now. In the near future I'll switch PSUs (probably a Corsair 600wt or 700wt, something like that).
Thanks for your help.
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January 12, 2012 8:26:53 PM

Best answer selected by Ravens.
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