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Dell logo then blank screen with white cursor after boot.

Tags:
  • Prebuilt
  • Cursor
  • Computer
  • Dell
  • Hard Drives
  • Systems
Last response: in Systems
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March 20, 2012 5:20:45 PM

My brother's got a computer that he's fixing for a friend. I'm not sure the exact model but I know it's a Dell and has a Core 2 Quad in it. After you hit the power button it shows the Dell splash then goes to a black screen with a white blinking cursor and stays there until rebooted.

We've set the hard disk as the first boot priority and even booted from CD drive with the recovery disk in. Neither cause anything different. When the hard drive was taken out and put in another computer, it works fine. When the HDD from the other computer is put in the Dell it does the same thing with the flashing cursor. We've made sure all the cables are secure, RAM is set properly, and reapplied thermal paste to the processor.

Does this sound like a motherboard issue, or is there something that we haven't tried yet?

More about : dell logo blank screen white cursor boot

March 20, 2012 5:42:52 PM

When you started the computer up with the recovery disk did you set your BIOS to boot from DVD?
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March 20, 2012 6:41:40 PM

anonymous1 said:
When you started the computer up with the recovery disk did you set your BIOS to boot from DVD?


Yep. Tried setting it as 1st boot priority and restarting as well as just picking it in the boot menu.
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July 25, 2012 3:18:41 AM

i have same problem.

i have tried to change boot options.
first boot > DVD (i've put restore's dvd)

but, the problem still occours...
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July 25, 2012 11:44:04 AM

do you think that the DVD drive is bad?
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