Shogun 2 Crashes on start up.

kurai

Honorable
Mar 24, 2012
9
0
10,510
Basically my problem is I launch shogun 2 total war, with the expansion rise of the samurai. On the load up screen it will crash and restart my computer. This has also been happening to me with Deus Ex. I am super aggrivated because i spent 20 dollars all together on both of those games and I've update my bio on my motherboard and sound drivers ect, but on start up when first installing it did give me an error. having to do with adobe flash player so i updated that as well. here are my specs if it will shed some light.

Operating System
MS Windows 7 Ultimate 64-bit SP1

CPU 6 core so 6 of these in one.
AMD Processor
Cores 1
Threads 1
Name AMD Processor
Specification AMD FX(tm)-6100 Six-Core Processor
Family F
Extended Family 15
Model 1
Extended Model 1
Stepping 2
Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AMD 64
Virtualization Supported, Enabled
Hyperthreading Not supported
Fan Speed 1679 RPM
Caches
L1 Data Cache Size 16 KBytes
L1 Instructions Cache Size 64 KBytes
L2 Unified Cache Size 2048 KBytes
L3 Unified Cache Size 8192 KBytes

RAM
10.0 GB Dual-Channel DDR3 (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. GA-990FXA-UD3 (Socket M2) 92 °F
Graphics
AL2223W (1680x1050@60Hz)
Acer X223W (1680x1050@60Hz)
AMD Radeon HD 6900 Series (Gigabyte) 110 °F
Hard Drives
733GB Western Digital WDC WD7500AARX-00N0YB0 ATA Device (SATA) 87 °F
Optical Drives
MagicISO Virtual DVD-ROM0001
MagicISO Virtual DVD-ROM0002
TSSTcorp DVDWBD SH-B123L ATA Device
MagicISO Virtual DVD-ROM0003
MagicISO Virtual DVD-ROM0000
Audio
AMD High Definition Audio Device


Any one can find me the solution i would be it would mean the world i really would like to try these games. Thank you!
 

larkspur

Distinguished
Plenty of possibilities but I don't particularly like the 10gb of RAM. That is a dual-channel board so RAM should be used in matched pairs of the same density. HP (and others) have been putting 2 x 4gb sticks + 1 x 2gb stick to make 10gb. I would assume that would disable dual-channel memory support for the unnecessary extra 2gb of ram. I would remove the single 2gb module and let the board run the 2 x 4gb by itself in dual-channel. Maybe that will clear up your instability. Make sure the graphics drivers are up to date and if you got an error when installing, try uninstalling and reinstalling.
 

kurai

Honorable
Mar 24, 2012
9
0
10,510
Okay will do. I was actually wondering if that would effect my computer. So you think the instability is caused by having the extra 2. If I got another 2 gb of memory would that level it out? if I decided to keep 2gb in? for now ill take it out, but can I take it out without messing with my system, as in can i take it out without having to delete some things first?
 

kurai

Honorable
Mar 24, 2012
9
0
10,510
Oh and I forgot to mention that I updated my graphics card and it still crashes :( it gave me an error message during the install for flash player. What other things could i update?
 

kurai

Honorable
Mar 24, 2012
9
0
10,510
Quick note although no one is replying to me... My version of windows 7 isn't the "Normal" one so would that effect anything? Although it has been completely updated.