Blue screen of death, no fix or solution.. need help

Kreldin

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Jan 13, 2010
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Got the blue screen of death today. Using Windows 7. Q9450 processor, 4GB of DDR3 RAM, 790i motherboard, nVidia GeForce 9800GTX. I did not install any new programs, change any settings, hook up any new devices or hardware. I woke up, hopped on and started using Firefox to read up on the Haiti earthquake. Clicked a link to a safe news site and Firefox locked up. I couldn't escape and tried opening the task manager via CTRL+ALT+DEL, no luck. Finally the screen faded and the pop-up on the top left corner appeared, asking me if I wanted to cancel the process for Firefox since it wasn't working. I'm guessing this is a new feature to Windows 7, since it's happened to me a few times since I got it. So I canceled the Firefox process through this method and it closed a bit later. But then nothing worked. The task manager still did not appear and I couldn't open anything. The screen faded again and this time it said Windows Explorer wasn't working. I didn't worry because I got this message a few times before. I said yes to cancel, expecting it to reboot itself and start working again like the last few times. But it didn't. Just locked up.

So I turned off the PC via the power button and started her back up. Got to the Windows loading screen. Took longer than usual. Before I even got to the account selection screen, a very quick blue screen of death flashed before immediately restarting.Went through the usual POST stuff. But then it said Windows was experiencing a problem, do I want to repair Windows or start normally. I tried to repair but to no avail - just a black screen. I waited about ten minutes on this black screen and it was later replaced by a blue screen with the Windows logo, and I could move the mouse around, but no options to repair or anything else.

So I then tried to start her up in safe mode. Same thing: quick BSoD, then restart. I can't even read the text of the BSoD, it flashes by so fast. I tried starting her up from my last known good configuration, no go. So I'm not sure what to do. I'm half tempted to just buy a new hard drive and start fresh, or maybe somehow get Linux installed and working. I don't know what to do, so hopefully someone has a solution for my problem. Thank you.
 

Kreldin

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Jan 13, 2010
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First I tested my memory. I have two sticks (2GB each). Removed one, kept one in; still not working. Tried the other, same. So it's not a memory issue. I tried repairing from the DVD, same issue as repairing from the prompt.
 

cwatson2141

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Jul 19, 2009
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You may have to run repair from the DVD several times before it fixes it, if it can. Window 7 is very capable to fix itself, just not efficiently. If that doesn't work email me at. I have a few tricks you can use to recover it. good luck

Moderator Edit: Please do not post your email address. Hell hath no fury like the email spammers.
 

rsmith13

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Aug 23, 2009
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When windows "locks up" and you have to use reset, it is best to turn your computer off, wait a while and then turn back on. This clears the ram and forces a complete reload/restart.