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Windows installed, Motherboard drivers installed, HDD not recognised

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March 26, 2012 1:11:52 PM

I hope someone can help me!

I built a PC around a Gigabyte GA-A55M-S2V motherboard. The first time the windows install told me that my hard drive would fail. I replaced it with a new 750gig Hitachi (SATA).

I installed Windows 7 and it worked fine. I then installed all the drivers on the disk provided with the motherboard.

The my PC switched off when it had finished installing them all.

When I switched it on again it said there was no HD in it!

After swapping everything around internally I eventually got it recognised again when I swapped it with the DVD drive (port 0 to port 1)

I then formatted it and started again.

Once again, upon installing the drivers the PC shut down and will now not recognise the HD drive. The HD light does not turn on at all and I can't even see drive C in a DOS window.

I guess the thing to do is to not install the drivers next time but I can't get it to see the HD at all the re-install windows....
a b B Homebuilt system
a b V Motherboard
March 26, 2012 1:35:48 PM

can you see the HDD in the Bios?

if you put the windows install disk in can you run a repair? does it show up?


a b B Homebuilt system
March 26, 2012 1:40:16 PM

Elliot_72 said:
I hope someone can help me!

I built a PC around a Gigabyte GA-A55M-S2V motherboard. The first time the windows install told me that my hard drive would fail. I replaced it with a new 750gig Hitachi (SATA).

I installed Windows 7 and it worked fine. I then installed all the drivers on the disk provided with the motherboard.

The my PC switched off when it had finished installing them all.

When I switched it on again it said there was no HD in it!

After swapping everything around internally I eventually got it recognised again when I swapped it with the DVD drive (port 0 to port 1)

I then formatted it and started again.

Once again, upon installing the drivers the PC shut down and will now not recognise the HD drive. The HD light does not turn on at all and I can't even see drive C in a DOS window.

I guess the thing to do is to not install the drivers next time but I can't get it to see the HD at all the re-install windows....

Well first it's rarely a good idea to install the drivers that came with the mobo, they are usually out of date. Install the newest drivers from the mfg's website instead. Check that you have the latest bios available.
Reset your cmos.
Make sure your HDD is set to AHCI mode, not ide in bios.(no raid either)
Try those first.
Related resources
March 26, 2012 2:13:17 PM

Thanks, but I can't see the drive even in dos and AHCI mode doesn't improve anything.

I'll use the newest drivers if I can get to the HDD!

I've tried the HDD in every SATA output on the motherboard and it is still not recognised....
a b B Homebuilt system
March 26, 2012 2:21:03 PM

Elliot_72 said:
Thanks, but I can't see the drive even in dos and AHCI mode doesn't improve anything.

I'll use the newest drivers if I can get to the HDD!

I've tried the HDD in every SATA output on the motherboard and it is still not recognised....

Try your old drive again. See if it's recognized.
March 26, 2012 2:45:35 PM

Chaz21 said:
Try your old drive again. See if it's recognized.


I don't have an old drive! It's a new build and my old PC only has IDE not SATA. It is recognising my external hdd but I can't do a Windows install on an external drive...
March 26, 2012 2:46:43 PM



Not sure that will help- I'm pretty sure the drive is not the issue, but the motherboard becoming stupid after I installed the drivers!

Also, I cannot see the drive to check it.
March 26, 2012 2:55:34 PM

Elliot_72 said:
Not sure that will help- I'm pretty sure the drive is not the issue, but the motherboard becoming stupid after I installed the drivers!

Also, I cannot see the drive to check it.


I recently had a similar issue with a Western Digital hard drive and needed a Western Digital program to fix it.

(the program recognized the unrecognizable drive) and I was then able to create the partition and formatted.
My guess is it could be a similar issue.
a b B Homebuilt system
March 26, 2012 3:03:35 PM

Elliot_72 said:
I don't have an old drive! It's a new build and my old PC only has IDE not SATA. It is recognising my external hdd but I can't do a Windows install on an external drive...

So the drive that you were told would fail is on your old computer? Or did you exchange it for the 750gb?
a b B Homebuilt system
a b \ Driver
a c 154 V Motherboard
March 26, 2012 3:17:19 PM

Some basic points followed by my best guesses:

1) update the motherboard BIOS if it's out of date

2) try all of your SATA connections

3) try any other hard drive

4) remove and replace all cards and connections

5) remove any extra drives (leave ONLY the main hard drive and DVD drive)

6) test your RAM (memtest)

7) burn an Ubuntu Live boot disc (boots from the DVD or CD) then look for your hard drive.

8) try drive on another computer

***If I had to guess:
a) Power or data connection for hard drive (swap with your DVD drive), or

b) defective motherboard, or

c) drive is defective.

d) power or data cable is defective (try different power AND data cable)


Summary:
When you say you SWAPPED it with the DVD drive and it worked temporarily it makes me suspect a cabling issue.
March 26, 2012 3:38:13 PM

I am sure it's not a cabling issue because I've had both cables working. I think it has to be the motherboard being stupid- I'll try to update the bios....
March 26, 2012 4:43:26 PM

yeah, I swapped the faulty one for a new one.
March 26, 2012 4:48:12 PM

OK, so I've downloaded the latest bios from the website but it's an .exe file and it won't run from a DOS prompt. I'll try and use Ubuntu to run it. Wish me luck !)
a b B Homebuilt system
March 26, 2012 5:18:52 PM

Elliot_72 said:
OK, so I've downloaded the latest bios from the website but it's an .exe file and it won't run from a DOS prompt. I'll try and use Ubuntu to run it. Wish me luck !)

Something on this might help also:
http://www.ultimatebootcd.com/download.html
Not a bad idea to keep this on hand anyway.
!