Crashing and stability

[Scott_J]

so I feel like I am loosing my mind, it is sending me crazy atm and out of ideas.

I am hoping that some of you may be able to help

my computer is crashing about 1-3 times per day, have ran it over 16 hours at a time but at some point it still wants to crash.

So the things I have done that I know about.

memtest, no errors

prime 95, no problems ran it for about an hour

format and re-installed windows

changed windows install HDD

ran aida64 (everest) to monitor temperatures and power usage, nothing new there, also used its stress test for half an hour and still fine (included gpu stress test too)

run different games, still no difference or pattern in crashes

system not over clocked and never has been.

partial rebuild of system, minus mobo power, cpu and ram (test showed up as fine) the power cords to the mobo was hard to get in 3 years ago so I know they haven't come loose.


so what is there to try next, audio card? run one HDD at a time? disable cpu cores (haven't tried this as stated above, prime 95 ran fine) the fact that it happens so rarely at times is the problem, if it happened every couple of hours I could easily try the above, atm its causing issues with my work.

system info is as follows

Version AIDA64 v2.20.1800
Benchmark Module 2.7.398-x64
Homepage http://www.aida64.com/
Report Type Report Wizard
Computer ULTIMATEGAMING
Generator Scott
Operating System Microsoft Windows 7 Professional 6.1.7600 (Win7 RTM)
Date 2012-03-28
Time 20:47


Summary

--------------------------------------------------------------------------------


Computer:
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Professional
OS Service Pack -
Internet Explorer 9.0.8112.16421 (IE 9.0)
DirectX DirectX 11.0
Computer Name ULTIMATEGAMING
User Name Scott
Logon Domain ULTIMATEGAMING
Date / Time 2012-03-28 / 20:47

Motherboard:
CPU Type QuadCore Intel Core 2 Extreme QX9650, 3000 MHz (9 x 333)
Motherboard Name Asus Striker II Extreme (2 PCI, 2 PCI-E x1, 3 PCI-E x16, Audio, Dual Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce 790i Ultra SLI
System Memory 8192 MB (DDR3-1066 DDR3 SDRAM)
DIMM1: Corsair XMS3 DHX CM3X2G1600C9DHX 2 GB DDR3-1066 DDR3 SDRAM (7-7-7-20 @ 533 MHz) (6-6-6-18 @ 457 MHz)
DIMM2: Corsair XMS3 DHX CM3X2G1600C9DHX 2 GB DDR3-1066 DDR3 SDRAM (7-7-7-20 @ 533 MHz) (6-6-6-18 @ 457 MHz)
DIMM3: Corsair XMS3 DHX CM3X2G1600C9DHX 2 GB DDR3-1066 DDR3 SDRAM (7-7-7-20 @ 533 MHz) (6-6-6-18 @ 457 MHz)
DIMM4: Corsair XMS3 DHX CM3X2G1600C9DHX 2 GB DDR3-1066 DDR3 SDRAM (7-7-7-20 @ 533 MHz) (6-6-6-18 @ 457 MHz)
BIOS Type Award (06/27/08)

Display:
Video Adapter NVIDIA GeForce GTX 570 (1280 MB)
Video Adapter NVIDIA GeForce GTX 570 (1280 MB)
3D Accelerator nVIDIA GeForce GTX 570
Monitor Generic PnP Monitor [NoDB] (H9XZ103748)
Monitor Samsung SyncMaster 245B/245BW/245BPlus (Digital) [24" LCD] (H9XQ601908)

Multimedia:
Audio Adapter Analog Devices AD1988B @ nVIDIA nForce 570 SLI (MCP55P) - High Definition Audio Controller
Audio Adapter nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Audio Adapter nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Audio Adapter nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Audio Adapter nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller NVIDIA nForce Serial ATA Controller
Storage Controller NVIDIA nForce Serial ATA Controller
Storage Controller NVIDIA nForce Serial ATA Controller
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG HD103UJ SCSI Disk Device (1000 GB, 7200 RPM, SATA-II)
Disk Drive SAMSUNG HD103UJ SCSI Disk Device (1000 GB, 7200 RPM, SATA-II)
Disk Drive SAMSUNG HD103UJ SCSI Disk Device (1000 GB, 7200 RPM, SATA-II)
Disk Drive SAMSUNG HD204UI SCSI Disk Device (2000 GB, 5400 RPM, SATA-II)
Optical Drive TSSTcorp CD/DVDW SH-S183L SCSI CdRom Device (DVD+R9:8x, DVD-R9:8x, DVD+RW:18x/8x, DVD-RW:18x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status Unknown

Partitions:
C: (NTFS) 150.3 GB (88.4 GB free)
D: (NTFS) 1863.0 GB (100.9 GB free)
E: (NTFS) 931.5 GB (220.6 GB free)
F: (NTFS) 931.5 GB (381.8 GB free)
H: (NTFS) 781.2 GB (412.7 GB free)
Total Size 4657.5 GB (1204.4 GB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Primary IP Address 192.168.1.2
Primary MAC Address 00-1F-C6-E6-3D-20
Network Adapter NVIDIA nForce Networking Controller (192.168.1.2)
Network Adapter NVIDIA nForce Networking Controller

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
FireWire Controller VIA VT6308 Fire IIM IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller nVIDIA nForce 570 SLI (MCP55P) - OHCI USB 1.1 Controller
USB2 Controller nVIDIA nForce 570 SLI (MCP55P) - EHCI USB 2.0 Controller
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device

DMI:
DMI BIOS Vendor Phoenix Technologies, LTD
DMI BIOS Version ASUS STRIKER II EXTREME ACPI BIOS Revision 0901
DMI System Manufacturer System manufacturer
DMI System Product System Product Name
DMI System Version System Version
DMI System Serial Number System Serial Number
DMI System UUID 0093001E-8C00013E-5346001F-C6E63D20
DMI Motherboard Manufacturer ASUSTeK Computer INC.
DMI Motherboard Product STRIKER II EXTREME
DMI Motherboard Version 1.XX
DMI Motherboard Serial Number 123456789000
DMI Chassis Manufacturer Chassis Manufacture
DMI Chassis Version Chassis Version
DMI Chassis Serial Number EVAL
DMI Chassis Asset Tag 123456789000
DMI Chassis Type Desktop Case

 

[clarkjd]

What PSU do you have? How old is it?

 

[Scott_J]

its a corsair 750tx and is just over 3 years old

 

[willard]

You didn't actually say what your temperatures were. Normally I'd take you at your word that you'd tested them, but I've seen people on here claim that their temps were fine, then clarify a day later that "fine" meant 85C.

Also, what PSU do you have? I'd expect random reboots like this if you've got an old or faulty PSU that's struggling to keep up with the load it's getting.

 

[clarkjd]

How, exactly, does it crash? Does it simply re-boot, or does it freeze and become unresponsive? Or does it simply shut down?

 

[Scott_J]

it freezes and becomes unresponsive with the audio repeating the last note playing at the time of crash (always done this when it has crashed in the past), windows reliability report just states windows was not shut down correctly.

 

[scout_03]

use this and post temp here http://www.hwinfo.com/

 

[Scott_J]

[System]
Virtual Memory Commited 2781.000 MB
Virtual Memory Available 13597.000 MB
Virtual Memory Load 16.000 %
Physical Memory Used 2501.000 MB
Physical Memory Available 5688.000 MB
Physical Memory Load 30.000 %
[CPU #0]
Core #0 VID 1.250 V
Core #1 VID 1.250 V
Core #2 VID 1.250 V
Core #3 VID 1.250 V
Core #0 Clock 2999.7 MHz
Core #1 Clock 2959.4 MHz
Core #2 Clock 2999.7 MHz
Core #3 Clock 2956.5 MHz
Core #0 Usage 11.7 %
Core #1 Usage 20.5 %
Core #2 Usage 44.1 %
Core #3 Usage 11.7 %
Total CPU Usage 22.0 %
On-Demand Clock Modulation 100.0 %
[CPU #0 Digital Thermal Sensor]
Core #0 33.0 °C
Core #1 32.0 °C
Core #2 37.0 °C
Core #3 33.0 °C
Core Max 37.0 °C
[Winbond/Nuvoton W83791SD/G]
VIN0 1.312 V
SB 1.488 V
CPU VTT 1.104 V
+5V 5.027 V
DDR3 TERM 0.800 V
CPU PLL 1.504 V
NB 1.312 V
5VSB 5.053 V
VBAT 3.088 V
DRAM 1.632 V
OPT1 948 RPM
OPT3 986 RPM
[nVidia SPP]
SPP Temperature 57.1 °C
[ITE IT8718F]
CPU 29.0 °C
Motherboard 44.0 °C
Temperature 3 23.0 °C
Vcore 1.152 V
+3.3V 3.328 V
+5V 5.000 V
+12V 12.032 V
VIN6 1.072 V
5VSB 5.000 V
VBAT 3.056 V
CPU 1912 RPM
Chassis1 971 RPM
Chassis3 1027 RPM
Power 1078 RPM
Chassis Intrusion No
[Analog Devices ADP3228 (ASUS EPU)]
CPU 29.506 A
CPU 32.534 W
[S.M.A.R.T.]
SAMSUNG HD103UJ [S13PJ1KQ701190] 34.0 °C
SAMSUNG HD103UJ [S13PJ1KQ701190] Airflow 30.0 °C
[S.M.A.R.T.]
SAMSUNG HD204UI [S2H7JD1Z907942] 35.0 °C
[S.M.A.R.T.]
SAMSUNG HD103UJ [S13PJ1MSB05981] 35.0 °C
SAMSUNG HD103UJ [S13PJ1MSB05981] Airflow 31.0 °C
[S.M.A.R.T.]
SAMSUNG HD103UJ [S13PJ90QB21878] 35.0 °C
SAMSUNG HD103UJ [S13PJ90QB21878] Airflow 30.0 °C
[nVidia GPU[#0] nVIDIA GeForce GTX 570 (GF110)]
GPU Temperature 46.0 °C
GPU Shader Clock 810.0 MHz
GPU Geometry Clock 405.0 MHz
GPU Memory Clock 324.0 MHz
GPU Fan 41.000 %
[NVAPI @ GPU[#0] nVIDIA GeForce GTX 570 (GF110)]
GPU Temperature 46.0 °C
GPU Voltage 0.913 V
GPU Fan 1470 RPM
GPU Core Load 2.0 %
GPU Memory Controller Load 6.0 %
GPU Video Engine Load 22.0 %
GPU Video Bus Load 1.0 %
GPU Memory Load 17.8 %
GPU Fan 41.000 %
GPU Memory Allocated 227.789 MB
[CHiL CHL8266 @ GPU[#0] nVIDIA GeForce GTX 570 (GF110)]
GPU VRM Temperature 27.0 °C
GPU Voltage 0.906 V
GPU +12V 12.172 V
GPU Current 9.500 A
GPU Power 8.500 W

grab what you need from there, all is at expected temps

 

[scout_03]

temp are good what do you have as error code when computer crash

 

[Scott_J]

none that I know of, just freezes, have to press reset, windows reliability report just says it was not shut down properly

 

[willard]

Well, it's pretty clearly not overheating. At this point we need to rule out pieces of hardware for faults.

Your CPU is probably fine, having passed stress testing in Prime95.

Your RAM is probably fine, having also passed stress testing.

Your hard drives are probably fine, having tried multiple drives.

This leaves the PSU and motherboard. Your PSU is a good brand with lots of power, though it is very old. Unless you're running multiple GPUs and just didn't mention anything, I don't think this is it.

If you've got a spare PSU you can test, that might help us narrow it down a bit more. I'm not confident enough to say it's the motherboard, but I'm kind of leaning that way.

 

[Scott_J]

I hope not, that bitch was expensive :S lol, Just had another crash, was running disk stress test and starting up HWinfo, got to memory config and the system froze, maybe coincidence, what u guys think?

also those temps are at idle speeds, usage goes up to 50 deg for cpu and gpu maxes out at aprox 80 deg under full load, always has from the day I got it though (gpu is the gtx 570 and is only about 8 months old)

 

[scout_03]

if your gpu max at 80 c on nvidia they put max of 97 c for temp on this card check the fan speed in hwinfo when it get to 80 c do you got another card to test if you get bsod ,do you run with 2 graphic card

 

[Scott_J]

I did have another card, but it was old and started to fail a few weeks ago now, only running 1 card atm, I might be closer to finding the problem, found what I think was a pattern so left it on overnight with all seonsors running, went to bed and forgot to turn the display standby off, when I got up, it had crashed but all I got was a black screen XP.

gona be doing it again and will see how it goes

 

[scout_03]

wil wait for the next crash if you got a error code