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PC crashing and rebooting when using GPU

Last response: in Graphics & Displays
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January 26, 2012 1:54:08 PM

Hi there,

I am currently experiencing some problems with my PC. As soon as the GPU is needed to generate 3D stuff (games) the computer crashes and reboots. I have been keeping an eye on temps, but nothing seems to be overheating at the point of crashing. This leads me to believe that it is the PSU, but how can I confirm this? (The PSU has been working fine for months but I suppose it could have degraded through stress as it is not particularly powerful).

Any help would be greatly appreciated.

Ps, I have a screenshot of HWmonitor if that helps (I can't make head nor tail of the Voltage readings).

More about : crashing rebooting gpu

January 26, 2012 2:06:30 PM

Sorry for the double post (couldn't let me edit the message above).

Specs:
MS Windows Vista Home Premium 64-bit SP2
Intel Core i5 2500K @ 3.30GHz
8.00 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
MSI P67A-GD53 (MS-7681) (SOCKET 0)
1024MB GeForce GTX 560 Ti (Gigabyte)
550W OCZ ZS PSU
a b U Graphics card
January 26, 2012 2:07:05 PM

Doesn't the 560Ti Voltage seem way below any component on the mobo?? :) 

Get another PSU especially one that can take on the 560Ti....
Your present one seems to be dying......
The 550W PSU should be fine, but, you need a new one....
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January 26, 2012 2:20:43 PM

Thanks for the speedy response.

So the problem definitely is the PSU? (Sorry, I am nearly totally clueless on this sort of thing)
I had a feeling it would be, it seems odd as one day the PSU was happy to supply juice to all the components and then all of a sudden it can't.
a c 290 U Graphics card
January 26, 2012 2:27:37 PM

Yea 12V voltages read at 8V too.. it's must be the PSU.
a b U Graphics card
January 26, 2012 2:33:11 PM

PSU's sometime give way in the most craziest of ways. Nearly everything in a rig is predictable... the most unpredictable part is the PSU.....
January 26, 2012 2:45:23 PM

So there's nothing for it, the PSU will need replacing?

Edit: I've checked the 12V voltage in BIOS and hwinfo, and it seems to be OK. Rather confusing...
a b U Graphics card
January 27, 2012 1:45:16 AM

The PSU seems to be falling short on it's supply to the GPU, since it draws a lot of power under load, the present one seems to be failing.
January 27, 2012 11:34:12 AM

Thanks for the help, I'm now looking at returning the PSU to the manufacturer for a replacement. But before I do this is there any method or process by which I can definitively identify the PSU as the problem rather than the GPU? I don't want to send the PSU off only for them to send it back saying there's nothing wrong with it.

Sorry for all the questions, just want to do this right.
a b U Graphics card
January 27, 2012 12:58:51 PM

You could either try a spare PSU in your rig and see if the problem reoccurs or then use a voltmeter to test the PSU yourself.
January 27, 2012 7:28:55 PM

I had sim issue random restart and bsod after googling a lot turn up its psu prob soon as you hit gaming movie ie anything that need your gfx card draw to much juice bam restarts changed mine for a 650 antec from no name......sorted it had no issues after that....sorry guys for none tech talk just in a rush ...hope it help ...
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