ok well i decided to contact power color and ask if they knew what is wrong they said that the card is bad so i returned it now i got the new one and i decided that the card was not going in all the way so i removed the face plate and pushed in back in the pci-e slot and it went in farther... but still did not work. i have made the bios check for the pci express slot first. i have not unistalled the vga driver bc it is my only working display and i do not need to restore the whole computer again. i have installed the gpu drivers. and i have a question. if you have the graphics card in and the vga cord hooked into the graphics card and it does not work and you take it out and hook it up to the onboard should the onboard work?
oh and should i just take it to a microcenter for $40 or so and see if they know the problem? or is there another place that is free
Uninstall all possible video drivers, reboot and try to install your radeon drivers. Windows will switch to using a generic driver that will offer basic video output so all wont be lost. Does the card fit in parallel to the motherboard? If not you may have the pci-e lock on preventing the rear of the card to seat properly. I've done this before and it sucks if you crammed and jammed the thing in there... I would recommend rounding up some old copper wire for grounding. Make sure you and the computer case are connected to some copper plumbing or the ground stake around your house. Don't ground to the ground in your wall outlets unless its all you have. Static electricity can be a killer of some nice gear. I don't mean to insult by my trivial questions or suggestions I'm just making sure all of the bases are covered. I've made my mistakes and have paid for it......