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Tom's Hardware > Forum > Windows 7 > General Discussion > [Solved] I can't install windows when enable 4 cores

[Solved] I can't install windows when enable 4 cores

Forum Windows 7 : General Discussion [Solved] I can't install windows when enable 4 cores

Best answer from malmental.

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Hi,

I build my pc about 6 month ago, My PC specification:

LiteOn iHAS224 24x DVD±RW DL RAM & Lightscribe SATA Optical Drive - OEM Black
Coolermaster CM690 II Lite with Coolermaster GX 650W PSU
Gigabyte GA-Z68A-D3-B3 Socket 1155 7.1 Channel Audo ATX Motherboard
G-Skill 8GB (2x4GB) DDR3 1600Mhz RipjawsX Memory Kit CL9 (9-9-9-24) 1.5V
Intel Core i5 2500K 3.3GHz Socket 1155 6MB Cache Retail Boxed Processor
XFX HD 6870 Black Edition 1GB DDR5 Dual DVI HDMI DisplayPort PCI-E Graphics Card
Coolermaster Hyper 212 Plus Socket 775, 1156,1155 AM2, 1366, AM3 Processor Cooler
WD 1TB 3.5" SATA-III 6Gb/s Caviar Blue Hard Drive - 7200RPM 32MB Cache 241718

After one month my windows start showing BSOD every week once, i thought it's a software problem, but about two weeks my pc start to be very slow and keep crashing even if i browsing internet the internet browser crashed, so i decide to format my hard disk and install windows 7, when i boot from windows dvd and format my hard disk and start copying files after finish copying files it's show BSOD and restart my pc i thought from ram or hard disk, but i searched in the internet and i founded that i should try to make your cpu work with one core, so i changed it to one core, I installed the windows and everything fine but when i changed it back to 4 cores the problem back.

I returned my cpu, motherboard and ram to ebuyer for RMA and they said there's no faulty.

i didn't do over-clocking to my cpu or gpu

My PC Temperature idle :

CPU temp. : 24 C
System temp. : 38 C
GPU temp. : 40 C

Please help me

Reply to cobra_86
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You read that you need to make cpu work with one core to install Windows? WHAT?

 

That's the most ridiculous thing I ever heard, don't believe everything you read please.

 

Check your memory settings in bios and make sure they are set to whatever the sticker on the memory says.

 

Browser crashes can be simply that, a browser issue. Try a different browser and I bet your problem goes away.


Message edited by geekapproved on 01-14-2012 at 05:05:33 PM
------------------------------ Core i3-2100/Asrock H61/8GB1333/XFX HD5850oc/WD Black 500/Antec 300/Antec EA380w bronze
Currently playing Deus Ex:HR a second time on Hardcore
Reply to geekapproved

Still same problem I did what u said and nothing

Reply to cobra_86

You should set your BIOS back to its defaults. Then run memtest86 on your ram.

If your RAM is ok via memtest then reinstall Windows from scratch - don't bother with any of that 1 core vs 4 cores thing, that is definitely NOT necessary. After installing Windows make sure to install the latest motherboard drivers.

Reply to larkspur

larkspur wrote :

You should set your BIOS back to its defaults. Then run memtest86 on your ram.

If your RAM is ok via memtest then reinstall Windows from scratch - don't bother with any of that 1 core vs 4 cores thing, that is definitely NOT necessary. After installing Windows make sure to install the latest motherboard drivers.



i did that and nothing wrong with my ram. i can't install windows when windows setup start to install update and drives i got BSOD

Reply to cobra_86

cobra_86 wrote :

i did that and nothing wrong with my ram. i can't install windows when windows setup start to install update and drives i got BSOD



Ok there are a variety of problems that cause BSOD even when installing windows. PSU could be bad, motherboard could be bad, HDD could be bad, video card could be bad.

Your idle temps are fine. Any idea what your temps were under full load (both CPU and GPU)? If you didn't install your CPU cooler properly your system may be unstable. Any ideas as to what those load temps are/were?

Do you have another video card to try?

Make sure the DVD drive is plugged into one of the SATA 3gb/s ports and not the SATA 6gb/s ports - on some motherboards they tell you this in the manual.

Have you tried updating the BIOS on your motherboard to the newest BIOS version?

Which port is your HDD in? Try a different cable and try it in another port - you have both SATA 6gb/s and SATA 3 gb/s ports on your computer. Try the SATA 6 ones first (only for the HDD not the DVD drive) and then try one of the SATA 3 ones next. Maybe you have a bad SATA controller or port.

Reply to larkspur

i did all of these before i changed my cpu to one core. only i didn't check my psu and i don't know how to do that

Reply to cobra_86

Is there an error code on the BSOD?

Reply to DelroyMonjo

Change your cpu to 4 core. It's a 4 core cpu, no sane reason on planet Earth to be running your 4 core cpu on 1 core.

How long did you run memtest86? If your too lazy to try the most obvious things, nobody here can help you.

BSOD's are almost always memory related.

------------------------------ Core i3-2100/Asrock H61/8GB1333/XFX HD5850oc/WD Black 500/Antec 300/Antec EA380w bronze
Currently playing Deus Ex:HR a second time on Hardcore
Reply to geekapproved

what does the BSOD exactly say.?

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

make sure your cpu is compatible with your motherboard.

Reply to OBCSNIPER13

OBCSNIPER13 wrote :

make sure your cpu is compatible with your motherboard.


you lose with that question... :sleep:
check the specs in the very first posting to thread by the OP..

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

I did everything even i changed the motherboard and ram and still the same problem even I tried to use UBUNTU Linux and i couldn't boot in.
BSOD: Random but last one is system_service_exception
today i received my cpu and there's no faulty.

My new parts:
MB: Asus P8Z68-V PRO Z68 Socket 1155 8 Channel HD Audio ATX Motherboard
Ram:Corsair 8GB (2X4GB) DDR3 1600Mhz Red Vengeance Memory Kit CL9 (9-9-9-24) 1.5V

Edit:
New BSOD:
1.
DRIVER_IRQL_LESS_OR_EQUAL

STOP: 0x000000D1 (0x0000000000000000,0x0000000000000002,0x0000000000000008,0x0000000000000000)

2.
SYSTEM_SERVICE_EXCEPTION

STOP: 0x0000003B
(0x00000000C0000005,0xFFFFF960000D4C50,0xFFFFF88003811FF0,0x0000000000000000)


Message edited by cobra_86 on 01-16-2012 at 11:53:11 AM
Reply to cobra_86

crazy issue you have, run a memtest and a HDD test (diagnostic).

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

malmental wrote :

crazy issue you have, run a memtest and a HDD test (diagnostic).



i did and no error.

i really don't know what should i do.
about 1 hr ago I install windows on one core and everything fine but when i change it to 4 the windows crashed and restart.
i changed everything only the psu and cpu i didn't
i can't afford to buy a new cpu for try if it work or not, ebuyers RMA said there's no faulty.

please help me :cry:

Reply to cobra_86

remove all hardware and then clear CMOS on the motherboard;
then re-install RAM, try both sticks of RAM and attempt to boot.

 

if you get that far and ready to try to install windows 7 first use the advanced options of the install
and format the HDD, wipe it clean and start fresh.

 

asking once more - your HDD has a diagnostic program and it and it came back as the HDD is good.?


Message edited by malmental on 01-16-2012 at 02:17:48 PM
------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

also a moderator needs to move this thread to Systems or CPU section but anyways, carry on with the troubleshooting..

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

thank you for your help. i did all these thing and i am still don't know what the problem.

just want to know something why when i changed the cpu to one core the computer works fine

Reply to cobra_86

so odds are it's the motherboard or the CPU...
what else can it be, the power supply.?

 

silly question - is the PSU connected properly.?
is the proper CPU additional power plug connected the correct on.?
try another PSU.

 

sorry but what else can I say, you have to keep on troubleshooting.
I'd RMA and if you purchased through PayPal or used your credit card then you have buyer protection regardless of what they say.


Message edited by malmental on 01-16-2012 at 10:05:27 PM
------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

i think it's from psu today i notice the 12 volt is over load

http://img687.imageshack.us/img687/6632/sssng.th.png

Uploaded with ImageShack.us

edit:

i checked all the power connecter, now i can access to windows but when i run a program the computer restart without showing BSOD so what do you thing a cpu or psu ?

Message quoted 1 times
Message edited by cobra_86 on 01-16-2012 at 08:04:41 PM
Reply to cobra_86

does your power supply have a test button or come with diagnostic software, some do..

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

i don't know it's a coolmaster 650W

Reply to cobra_86

i don't know about the software sorry there's no button for test

Reply to cobra_86

cobra_86 wrote :

i think it's from psu today i notice the 12 volt is over load

http://img687.imageshack.us/img687/6632/sssng.th.png

Uploaded with ImageShack.us

edit:

i checked all the power connecter, now i can access to windows but when i run a program the computer restart without showing BSOD so what do you thing a cpu or psu ?


how did you get this, BIOS or monitoring software.?

------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

malmental wrote :

how did you get this, BIOS or monitoring software.?



bios and software but in the pic is software

Reply to cobra_86

i'll do a phd degree with this lol
finally it's the psu because right now i am monitoring the voltage Vcore under 0.700 and go lower to 0.500 and start showing crashing like windows defender crash or google chrome and when go up to 1.0 and go down quickly the computer restart


Message edited by cobra_86 on 01-16-2012 at 09:19:24 PM
Reply to cobra_86
Best answer

there it is then, swap out the PSU and take off from there.
it must be so shot that when the CPU utilizes it's full required current the PSU falters...
stranger things have happened.


Message edited by malmental on 01-16-2012 at 09:24:49 PM
------------------------------ A+, Net+, MCDST, DSCE (Dell)
Reply to malmental

thanks alot for helping me :) i know still need to try a new psu, but i checked the cpu with intel diagnostic about 30 min ago and pass

Reply to cobra_86

This topic has been closed by Nikorr.

Reply to Nikorr
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