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AMD Radeon 6600 HD freezing when playing video

Last response: in Graphics & Displays
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January 29, 2012 1:53:30 PM

I have some problem with my computer when playing video or film, after 2-3 minutes,
the picture freeze, but the sound is still going... and after sometime, I got the blue screen showing up..
can somebody help me please??

here is my computer specification :

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System Information
------------------
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 3208MB used, 11105MB available
DirectX Version: DirectX 11

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Display Devices
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Card name: AMD Radeon HD 6600 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6758)
DAC type: Internal DAC(400MHz)
Display Memory: 743 MB
Dedicated Memory: 1008 MB
Shared Memory: 3831 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: L1753S
Driver Name:
aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll


o, one more thing, if I play games, the display driver often not responding, and showing this message, "the display driver has stopped working and has recovered"
but, if I turn on the "AMD catalyst control center" and enabling the AMD overdrive, with this setting,
High Performance GPU clock setting: 700MHz
High Performance Memory clock setting: 940MHz
before I play the game, this problem goes away...
Can you tell me what I must do so that I don't need to enable the AMD overdrive everytime I wanna play??
January 29, 2012 2:06:22 PM

First, I would recommend you cruise on over to ATI (AMD) to download and install the latest drivers/Catalyst for your system:

http://sites.amd.com/us/game/downloads/Pages/radeon_win...

Also, what make/model of power supply are you using? Also, how are you monitoring your system temperatures? I suggest hwmonitor (see below):

http://www.cpuid.com/softwares/hwmonitor.html

You are describing typical driver issues or even possibly heat and/or power issues. We need more info to make a determination.
January 29, 2012 4:25:57 PM

oh yes I forgot about the power supply, I was using Power-UP model AS-500W P4, now I'm using Corsair GS600 600W...

and I have installed the latest AMD drivers/catalyst,
and after I check it with the hwmonitor, the temperatures is normal...

but the problem is still there.. T-T
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January 29, 2012 6:20:29 PM

Understood. Power should be good. Same with drivers.

What are your CPU temps at idle and under load? Run hwmonitor in the background. Now, start a video and let it run a couple minutes. Check the temps.
January 30, 2012 1:10:30 AM

okay...
at idle state, the core temp varies between 45-49 Celcius
when I'm playing a video, it's max temp is 57 Celcius

January 30, 2012 1:15:02 AM

That is a fairly high idle temperature. Are you using the stock cooler?

What are your GPU (video card) temps?
January 30, 2012 5:50:49 AM

stock cooler? sorry what is that?? hehe..:p 

My GPU temp maxed at 48 Celcius, and minimum 44 Celcius..
January 30, 2012 10:19:13 AM

The heatsink on your CPU. Is it the one that came from Intel?
January 30, 2012 10:23:54 AM



Hey, have you tried testing your CPU on prime95 or do some memory tests?
January 30, 2012 10:53:38 AM

@COLGeek : yes it is..
@refillable : prime95, what is it for? I haven't done any test before..
January 30, 2012 11:03:31 AM

I assume you aren't overclocking your CPU. If so, good. You should not overclock with the stock heatsink/fan (HSF). If you are OCing, then revert to stock speeds.

Prime95 is a benchmarking tool that can be used to "burn-in" a test to see how well you system performs at 100% for a long period of time.
January 30, 2012 11:06:57 AM

Prime95 is to test your CPU when applied a 100%-99% full load, or in other words stability testing. When they apply the full load, check out temperatures and system stability. And make sure you be careful using it, when you feel it's enough close it :) .

Other test like Pov Ray, Memtest for example, you should also try.
January 30, 2012 3:51:11 PM

@refillable: I don't really know how to use the prime95.. can you tell me??
okay I'll try some other test that you suggest above..
@COLGeek: yup... I'm not OCing..
January 30, 2012 4:21:01 PM

Go start a 'torture test' or something similar to that (I am very lazy to check). Just monitor your temperature, if you reach above 80 it is pretty dangerous, stop the prime95 and change the cooler. Here is a good cheap essential cooler to reduce overheat:

http://www.newegg.com/Product/Product.aspx?Item=N82E168...
!