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Cingular posts surprisingly good 2Q results

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Anonymous
July 21, 2005 2:43:35 AM

Archived from groups: alt.cellular.cingular,alt.cellular.attws (More info?)

Upside:

* Total revenue up 4.6% over prior quarter
* Profit of $147m for 2Q FY2005
* Monthly churn of 2.2% - down for the 3rd consecutive quarter.
* Added 1.1m net subscribers.
* Almost all of the 4.4m new subscribers were postpaid.
* 7% of subscriber base switched from TDMA to GSM in the quarter.
* GSM carried 9 out of every 10 minutes of calls on the combined network.
* ARPU (Average Revenue Per User) up 1.7% over prior quarter to $50.75.
* Data ARPU continues strong growth.
* OIBDA Margin improved over prior quarter.
* Integration on schedule.

Downside:

* Still a loss of $93m over the first six months of this year.
* 22 per cent of subscribers have yet to switch from TDMA to GSM.
* Integration still has far to go.

For more information, see:
<http://phx.corporate-ir.net/phoenix.zhtml?c=125269&p=ir...;

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular&gt;
Anonymous
July 21, 2005 2:43:36 AM

Archived from groups: alt.cellular.cingular,alt.cellular.attws (More info?)

Maybe for the bean counters, but not for their customers. Just check
out the posts on Cingular's own forum. http://forums.cingular.com/
Anonymous
July 21, 2005 2:43:36 AM

Archived from groups: alt.cellular.cingular,alt.cellular.attws (More info?)

Have you tried this (while using a computer not affiliated with or
directly connected to a Cingular server or through a VPN)? Go to
Cingular's home page: www.cingular.com/indexa Then click on the link
for 'Former AT&T Wireless Customers' in the lower right hand side of
the page. Do you get to an active page, or a dead link like I and many
others do?

If you go to the 'Online Account Access' message board in the forum I
mentioned above, you will see many cannot even log into their accounts.

If you go to the 'Network Coverage' message board in the forum I
mentioned above, you'll read that Cingular has been removing access to
T-Mobile's GSM towers - at least in some locations, resulting in some
not having access to a usable cell tower, who had access before.
Anonymous
July 21, 2005 2:43:36 AM

Archived from groups: alt.cellular.cingular (More info?)

I believe it is a location based problem, a problem depending upon
which physical server you log into or through. This problem has
existed for at least the last couple of weeks, but Cingular is not
putting the right people on it to get it fixed.
Anonymous
July 21, 2005 2:57:36 AM

Archived from groups: alt.cellular.cingular,alt.cellular.attws (More info?)

"GomJabbar" <dkbatson@earthlink.net> wrote in message
news:1121903228.336116.70590@z14g2000cwz.googlegroups.com...
> Have you tried this (while using a computer not affiliated with or
> directly connected to a Cingular server or through a VPN)? Go to
> Cingular's home page: www.cingular.com/indexa Then click on the link
> for 'Former AT&T Wireless Customers' in the lower right hand side of
> the page. Do you get to an active page, or a dead link like I and many
> others do?

You may want to call your ISP. It redirects fine for me, meaning the site
and link are not broken. It sounds like your ISP either has a router problem
or dns problem.
Anonymous
July 21, 2005 3:10:10 AM

Archived from groups: alt.cellular.cingular,alt.cellular.attws (More info?)

[POSTED TO alt.cellular.attws - REPLY ON USENET PLEASE]

In <1121900176.963994.306890@g49g2000cwa.googlegroups.com> on 20 Jul 2005
15:56:17 -0700, "GomJabbar" <dkbatson@earthlink.net> wrote:

>Maybe for the bean counters, but not for their customers. Just check
>out the posts on Cingular's own forum. http://forums.cingular.com/

There are always those with problems, particular those hanging on to TDMA
plans. My own experience with Cingular GSM post merger has been very good.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular&gt;
Anonymous
July 21, 2005 5:44:16 AM

Archived from groups: alt.cellular.cingular,alt.cellular.attws (More info?)

GomJabbar wrote:

> Have you tried this (while using a computer not affiliated with or
> directly connected to a Cingular server or through a VPN)? Go to
> Cingular's home page: www.cingular.com/indexa Then click on the link
> for 'Former AT&T Wireless Customers' in the lower right hand side of
> the page. Do you get to an active page, or a dead link like I and many
> others do?

Just paid my bill, the other night, using that link. What you describe
sounds more like a Net problem, rather than a Cingular/ATT problem.

Bill K
Anonymous
July 21, 2005 8:58:20 AM

Archived from groups: alt.cellular.cingular (More info?)

Isaiah Beard wrote:
> Explain how this is a "location based problem." If anything, a server
> cluster should load balance, not assign you a particular server based on
> your physical location. The only problem that WOULD be physically
> related is a bad DNS table at your particular ISP, that would prevent
> pages on certain servers from loading.

In my particular case, I've been away from home for awhile, and I have
been using Cingular's Connection Manager software on my laptop, with
Cingular's Laptop Connect EDGE/GPRS service, through a Sony Ericsson
GC83 PC Card to try and access the above page. So I am Cingular all
the way!

Actually, I am not a former AT&T customer that was subsumed by
Cingular. I came to Cingular from Nextel in February of this year. I
was trying to help AT&T customers who could not log in. There are a
number of them having this problem, and I believe very few are using a
cellular connection as I am.

I had a very simular problem with Nextel once in trying to log-in to my
account there. At the time, I was again away from home, and was using
Nextel's PacketStream Gold software on my laptop in a tethered
connection through my i60c cell phone. I could get to Nextel's home
page, but I could not access the account log-in page. When I came home
however, I WAS able to log-on through my DSL connection, using the same
laptop, with no problem. If I tried my cell connection at home, I
still couldn't get to the log-on page. This problem persisted for 3-4
weeks, then suddenly it was fixed. I was hounding Nextel to fix it,
but the right technical person wasn't receiving my message.

OK, so what I see here with the problem link (Former AT&T Wireless
Customers) on Cingular's home page, is that it starts off as
www.cingular.com/ocs , then it redirects to www.attwireless.com - which
is a dead link for me. I can type www.attwireless.com in my browser,
and I show connecting to: www.attwireless.com , but nothing ever loads,
the page just times out.

One further note, one poster named wilcre posted on
http://forums.cingular.com/cng/board/message?board.id=O...
(2) different links. The first one was www.cingular.com/ocs , the
second was https://onlinecare.cingular.com/my-account/ . For me, I can
access his second link, but not the first one. But my question is: why
isn't this the link on Cingular.com's home page?

Yes, I believe there is a bad DNS table somewhere, that some of the
users are going to. That has been my belief all along. But to get
someone at Cingular to admit to and fix the problem - that is a problem
in itself (Just as it was at Nextel). I am not a Network Engineer, or
a network guru, but I do have a knack for troubleshooting problems, and
I believe I have some understanding of what's going on here.

I'm curious, you users who say you can log-in, if you have Netscape or
Firefox, look at the bottom bar of the browser when you click on the
above link, and see if you ever see www.attwireless.com appear - even
if momentarily.
Anonymous
July 21, 2005 10:23:31 AM

Archived from groups: alt.cellular.cingular,alt.cellular.attws (More info?)

GomJabbar wrote:
> Have you tried this (while using a computer not affiliated with or
> directly connected to a Cingular server or through a VPN)? Go to
> Cingular's home page: www.cingular.com/indexa Then click on the link
> for 'Former AT&T Wireless Customers' in the lower right hand side of
> the page. Do you get to an active page, or a dead link like I and many
> others do?

I get an active page.


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Transpose the c's and a's in my e-mail address to reply.
Anonymous
July 21, 2005 10:25:40 AM

Archived from groups: alt.cellular.cingular (More info?)

GomJabbar wrote:
> I believe it is a location based problem, a problem depending upon
> which physical server you log into or through.

Explain how this is a "location based problem." If anything, a server
cluster should load balance, not assign you a particular server based on
your physical location. The only problem that WOULD be physically
related is a bad DNS table at your particular ISP, that would prevent
pages on certain servers from loading.




--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.
!