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Windows 7 installation problem

Last response: in Windows 7
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January 14, 2012 10:37:28 PM

I recently built a new system and it has no os installed so i bought a win 7 64 home premium 64 bit oem disk, but a little over halfways done when the "Loading windows files..." it stops and gives me an error. It says windows encountered a problem communicating with a device connected to your computer, this error can be caused by unplugging a storage device such as a hard drive or cd-rom drive that is failing. Make sure any removable storage is properly connected and the restart your computer. If you continue to recieve this error msg, contact the hardware manufacturer.
Status: 0xc00000e9
Info: an unexpected i/o error has occured.

I tried setting the first boot device to dc rom and also disabling my hdd but that didnt work.
Any help is appreciated.
a b $ Windows 7
January 14, 2012 11:28:29 PM

An i/o error indicates the HDD has an issue. Check in your BIOS and see if the controller on the board is set to AHCI or IDE. Try both modes to see if one will allow the set up. Don't disable the HDD. The goal is to install the OS on it.
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April 4, 2012 6:15:36 PM

I got this error when trying to install win 7 X64, and it was the power managment opton in the BIOS ACPI or APIC which is someting to do with interupt management, no too sure what these things do, judging by their names they don't seem to be connected, but the option to enable/disable them always seem to be togther on the BIOS control screen, anyhoo have a mess about with them as I say I got this same error when I disabled one or the other of them, and recovered it by enabling them again.
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