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HTPC Tuner Card Issues

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April 7, 2012 2:05:15 PM

I installed and tuned my Hauppauge 2250. Under the channel list, it shows more than 70 channels. When I go past channel 20, all I have is a blue screen and static. The coax cable I am using is the same I used for the set top box. With the set top box connected to the TV I receive 200 channels. When I had the set top box connected to the 2250, I had a low bit rate notice. I figured if i directly connected the coax cable that runs from the cable box outside, the channels would display fine. Did I install something incorrectly? I have the most recent drivers installed from the Hauppauge website.

Sys Specs:
Win 7 64bit
8GB ram
gtx 280

I am watching TV on the computer just fine, but only up to channel 20. What can I do! I have an amplifier for my room with the cable modem and TV split. Should I try that out on the HTPC? Should I even go through the hassle?

thanks in advance,

-Bro

More about : htpc tuner card issues

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a b B Homebuilt system
April 7, 2012 3:05:22 PM

Unfortunately, this is the problem you're going to run into when using standard TV Tuner cards and have more than just the basic cable subscription. Many of the channels (above your local channels) are sent encrypted by the cable company. The set top box from them not only allows you to view all 200 channels, but also decrypts those that are encrypted. Your Hauppauge 2250 cannot do this.

If you've connected your TV Tuner card directly to the wall outlet, you will only get channels 2 through 20 (based on your post). If you've connected your TV Tuner card to the output of the set top box, you'll still only get channels 2 through 20 using the TV Tuner card's tuner. However, if you use the set top box to change channels, you should get all 200 channels you subscribe to. If your TV Tuner card came with an IR Blaster, remote control, and IR receiver, you should be able to set that up so you can simulate changing channels on the PC, but in truth, you're just using the PC Remote to control the set top box.

In my opinion, your best bet would be to get a cablecard ready TV Tuner solution like one of these:

1) Ceton InfiniTV4 Quad TV Tuner PCI-E - Internal card (requires an available PCI-E slot), Replaces your set top box (with required cablecard from your cable provider).
2) Ceton InfiniTV4 Quad TV Tuner USB - External box, Replaces your set top box (with required cablecard from your cable provider).
3) Hauppauge WinTV-DCR-2650 - Same as above, but only has two tuners.
4) SiliconDust HDHomeRun Prime 3CC - Same as above but three tuners.
5) SiliconDust HDHomeRun Prime 6CC - Same as above but six tuners and requires two cable cards.

-Wolf sends
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April 7, 2012 3:29:25 PM

Wolfshadw said:
Unfortunately, this is the problem you're going to run into when using standard TV Tuner cards and have more than just the basic cable subscription. Many of the channels (above your local channels) are sent encrypted by the cable company. The set top box from them not only allows you to view all 200 channels, but also decrypts those that are encrypted. Your Hauppauge 2250 cannot do this.

If you've connected your TV Tuner card directly to the wall outlet, you will only get channels 2 through 20 (based on your post). If you've connected your TV Tuner card to the output of the set top box, you'll still only get channels 2 through 20 using the TV Tuner card's tuner. However, if you use the set top box to change channels, you should get all 200 channels you subscribe to. If your TV Tuner card came with an IR Blaster, remote control, and IR receiver, you should be able to set that up so you can simulate changing channels on the PC, but in truth, you're just using the PC Remote to control the set top box.

In my opinion, your best bet would be to get a cablecard ready TV Tuner solution like one of these:

1) Ceton InfiniTV4 Quad TV Tuner PCI-E - Internal card (requires an available PCI-E slot), Replaces your set top box (with required cablecard from your cable provider).
2) Ceton InfiniTV4 Quad TV Tuner USB - External box, Replaces your set top box (with required cablecard from your cable provider).
3) Hauppauge WinTV-DCR-2650 - Same as above, but only has two tuners.
4) SiliconDust HDHomeRun Prime 3CC - Same as above but three tuners.
5) SiliconDust HDHomeRun Prime 6CC - Same as above but six tuners and requires two cable cards.

-Wolf sends



Funny thing is I have the coax from the wall to the TV in another room and I receive 70 channels. Why wouldnt this do the same? There has to be some sort of issue that can be resolved. I do have the IRs and remote. I have invested more than $130 on this card to buy another one and say oh well. I have two different set top box's. When I tried them, I would receive the Low bit rate info.
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a b B Homebuilt system
April 7, 2012 3:58:05 PM

Ok, well if other TV's in your home are not connected to a set top box and are receiving 70 or so channels, then there is definitely something amiss. Personally, I've never seen a Low Bit Rate Error, but a bit of Googling and I came up with this:

http://www.pcworld.com/article/192250/fix_windows_media...

Perhaps it will help?

-Wolf sends
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April 7, 2012 4:05:46 PM

Wolfshadw said:
Ok, well if other TV's in your home are not connected to a set top box and are receiving 70 or so channels, then there is definitely something amiss. Personally, I've never seen a Low Bit Rate Error, but a bit of Googling and I came up with this:

http://www.pcworld.com/article/192250/fix_windows_media...

Perhaps it will help?

-Wolf sends



Hahah, I read that last night. Maybe that was the issue! I was so exhausted with installing this card I skimmed it. I plan on wiping the drivers and doing a fresh install. There has been so many "fix it" paths to take. May as well take them all till i get to where i need to be. In my office, the cable modem and cable tv are split. I needed an amplifier because of that in order to get the 70 or so channels. I wouldnt imagine this card would need the same deal since it is not split, but it is worth a try. I will keep you posted. Thanks for your time Wolf
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a b B Homebuilt system
April 7, 2012 4:12:56 PM

Hopefully, it will help. I've never run into this issue when running my AVerMedia AVerTV PCI-E card. Please keep me posted.

-Wolf sends
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April 13, 2012 6:12:50 PM

Hah ok so here is what I have done so far;

I took the coax and plug it directly to the TV to check the quality of the cable/signal. The TV tuner picks up 70+ channels including some digital.

Since there was an coax extender running inline to the HTPC tuner, I figured I would remove that factor. In order for the coax cable to reach the PC, I had to re route the coax from the original point through the wall a couple feet over and cut a hole in the wall. Long story short, I have an extra hole in the wall.

Upon doing this, I had access for the coax cable directly from the outside box to the HTPC tuner. Reinstalled the card in a different PCI slot and fresh drivers. Found 26 channels instead of 20 this time! WooT! ....

I grabbed my amplifier from the other room and installed it on the HTPC tuner coax cable and cable running from outside. Same 26 channels... No dice!

All in all, I am going to return the Hauppauge 2250. I thought this would be a great investment for an alternative to a DVR. I guess I bought a bag of rocks!

I bought a remote separately from the Hauppauge website, so I may take a restocking fee hit, but majority of the money back is better than none at all.
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April 14, 2012 2:53:01 AM

Wolfshadw said:
Hopefully, it will help. I've never run into this issue when running my AVerMedia AVerTV PCI-E card. Please keep me posted.

-Wolf sends



You do not even need to plug in a coax for those centon tuners? Which Aver tuner card do you have? I am sending this PoS back :pt1cable: 
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a b B Homebuilt system
April 14, 2012 9:40:39 AM

Yes, you need to plug in the coax on the Ceton card, via an adapter. If you look at the last image on Newegg's site, you'll see the adapter. As for which AVerMedia card I have, the one that I linked.

-Wolf sends
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April 14, 2012 1:31:42 PM

Wolfshadw said:
Yes, you need to plug in the coax on the Ceton card, via an adapter. If you look at the last image on Newegg's site, you'll see the adapter. As for which AVerMedia card I have, the one that I linked.

-Wolf sends


The Centon is the one I was thinking about nabbing. I will have to look into the AVerMedia card though.

Would you happen to know if the hauppauge remote is universal?
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a b B Homebuilt system
April 14, 2012 1:55:55 PM

The AVerMedia card will probably give you the same issues that the Hauppauge card did. They are essentially the same thing.

I would expect the Hauppauge remote control would work regardless of what TV Tuner Card you have installed.

-Wolf sends
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April 18, 2012 11:50:15 PM



Wolfshadw said:


1) Ceton InfiniTV4 Quad TV Tuner PCI-E - Internal card (requires an available PCI-E slot), Replaces your set top box (with required cablecard from your cable provider).

-Wolf sends



Just got this one in the mail. Going to install it throughout the week. I will let you know how it pans out. :D 
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April 24, 2012 1:43:20 AM

Installed and good to go! It took a few days to get it calibrated.. it was over the weekend. First tech installed the card, but no HD channels. He said give it 24 hours. Well 24 hours later, no HD. Ordered another tech to come in today (monday). He called the right people and got the HD working. All in all, I am glad I spent the money on a quality product.

As far as WMC 7 goes... so many issues. Went through everything people suggested.. Finally I rolled back drivers (was a suggestion) for nvidia card to 275.33 and white flicker disappeared.

Thanks for everything Wolf!

-Bro
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April 24, 2012 1:43:45 AM

Best answer selected by BroHamBone.
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a b B Homebuilt system
April 24, 2012 12:33:58 PM

Great to hear you got it up and running. If you start running into any issues or have any questions concerning the Ceton card, head over to The Green Button forums where we're a bit more focused on TV Tuners and HTPCs in general.

-Wolf sends
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!