gotta pay more attention.
OP opened a similar thread where OP doesn't mention the possession of the password. the site was lagging a bit on my end... i rushed a little.http://www.tomshardware.com/forum/34186-63-remove-password-dell-window-utimate
to remove password in windows 7 64 bit:
Control Panel\All Control Panel Items\User Accounts\Remove Your Password
enter the old password and click 'remove password'.
you must enter the old password correctly. passwords are case sensitive, so make sure you get the upper case/ lower case letters, symbols right.
ask the fixer guy for the password and make sure you write it down correctly.