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What should I do? GPU Problems

Last response: in Graphics & Displays
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February 7, 2012 12:45:51 AM

I recently bought the Sapphire HD 6570 and im having some compatibility issues. Whenever I start the computer it always freezes on the Windows 7 welcome screen. I went into safe mode and cleared out the old drivers that came on the disc with Driver Sweeper. I got the latest drivers from AMD's website and installed them but I got the same problems. Do you think I should RMA the card as a Replacement because the card might be faulty, or should I refund it as incompatible?

My Specs:
1TB HDD
AMD Athlon II x2 220 @ 2.8 GHz
Corsair CX430W PSU
3GB DDR3 @ 1333
Windows 7 Home Premium x64
HD 6570 (isn't working)

More about : gpu problems

February 7, 2012 9:19:09 PM

Quote:
1.what motherboard do you have?
2. What have you done before this? swap hard drive?
3.Have you try a fresh Windows installation ?

I have a prebuilt emachines I think the motherboard is EL1358G
The bios is American Megatrends P01-B0 date 3/17/11
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February 7, 2012 9:20:03 PM

Quote:
1.what motherboard do you have?
2. What have you done before this? swap hard drive?
3.Have you try a fresh Windows installation ?

And also I haven't done anything before this its my first GPU installation on this PC
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