ok, but this graphics card is good enough to run the game at medium settings at least, i think according to the guy at best buy who really seemed to know his stuff...
but, my settings are medium and a bunch of them are at the lowest possible settings... and it's still having problems.
apparently you understand perfectly.
yea i just installed newest drivers so that's not it
Hmm. I don't really know then. It should have done very well with the 460, honestly. I wouldn't expect the 6570 to do very well, like I said, but a 460 should have at least given you 30 FPS minimum at a decent res and quality setting, even with a PII X4 940 (what I believe your CPU is). That's not a terrible CPU at all.
460 should be able to play on max. the 6570 should be no problem at medium. You should do a clean reinstall of drivers by using driver sweeper to clean off all previous graphic related drivers and files.