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Cannot start windows 7 after upgrade from starter

Last response: in Windows 7
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January 16, 2012 9:56:19 AM

hi please help me! i just upgraded my windows 7 starter in toshiba netbook to windows 7 ultimate by keying in reg number using windows 7 anytime upgrade. Then the msg said it was upgrading and restarted. when it was logging off, upgrading windows was only 30% complete and then it shut down. when i started the netbook, windows won't start. the msg is start windows normally or system repair. tried both but no success. can't even start windows using safe mode, using last configuration settings etc. be an angel pls help me :cry: 

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January 16, 2012 10:10:11 AM

Attempt to repair the Starter install using either a recovery disc and an external disc drive or USB flash drive prepped on another computer with an .iso image of the recovery disc. You may have recieved this as a DVD with your netbook, or alternatively you can get this online if you know where to look. Repair the installation of Starter and then attempt to use the Anytime Upgrade tool with the same key. If you get an error that says the key has already been used, call Microsoft Support and explain the situation. They should be able to deactivate the key for you as well as give you more specific tips than I can.
Best of luck :) 
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January 26, 2012 12:50:51 AM

namelessmuffin said:
Attempt to repair the Starter install using either a recovery disc and an external disc drive or USB flash drive prepped on another computer with an .iso image of the recovery disc. You may have recieved this as a DVD with your netbook, or alternatively you can get this online if you know where to look. Repair the installation of Starter and then attempt to use the Anytime Upgrade tool with the same key. If you get an error that says the key has already been used, call Microsoft Support and explain the situation. They should be able to deactivate the key for you as well as give you more specific tips than I can.
Best of luck :) 


tq dear muffin :)  sorry for the late reply due to the aforementioned netbook and other realities of life. i used toshiba recovery disc but all the files were lost since no partition was created. did not use the anytime upgrade tool the scaredy cat i am so still with starter but the important thing is the netbook is usable again. tq again
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February 10, 2012 11:55:23 AM

Best answer selected by hersheys.
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a b $ Windows 7
February 11, 2012 12:19:11 AM

This topic has been closed by Nikorr
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