Windows 7 audio and video freeze every 30 seconds

Suddenly my audio and video started glitching about every 30 seconds, the video momentarily freezes and the audio buzzes. It is driving me nuts.

My computer is a Dell Inspiron 1750 and I am running Windows 7 Home edition. Any ideas would be greatly appreciated.

Thanks,

Jeff
27 answers Last reply
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  1. Hi :)

    Have you run a virus scan ?

    All the best Brett :)
  2. Yes Brett, I scanned with AVG anti-virus and also did an anti-rootkit scan and the problem still persists...
  3. What are you doing while the freezing occurs?

    I had problems with Windows 7 having split second freezes whenever i had any type of network traffic.
  4. it freezes for about 1/2 second every 30 seconds. It really ruins the quality of a video or audio because the video momentarily freezes and the audio buzzes
  5. GnomeRogue said:
    What are you doing while the freezing occurs?

    I had problems with Windows 7 having split second freezes whenever i had any type of network traffic.



    Upon further investigation I have found that the whole computer briefly freezes every 30 seconds, not just the video. I rebooted in safe mode and it doesn't happen. Also, I restored to an earlier date and the freezing went away. Since that date I have made some changes to speed up the computer and there has been a windows update. The computer is much faster now and I am not sure which of the changes has made the glitch. Any ideas?
  6. Hi, I had the same problem as you. I have HP EliteBook Workstation 8560w. Go to ControlPanel->PerformanceInformationAndTools->AdvancedTools->ViewPerformanceDetailsIn EventLog ... Choose EventViewer (Local) on the top of the tree and check for errors and warnings. Your problem causes the source with most errors/warnings in the column of last hour. I have 2000 warnings from same source and it was problem of HP Software Framework. I deleted the HP Power Assistant and everithing started working normal.
  7. KlemenBr said:
    Hi, I had the same problem as you. I have HP EliteBook Workstation 8560w. Go to ControlPanel->PerformanceInformationAndTools->AdvancedTools->ViewPerformanceDetailsIn EventLog ... Choose EventViewer (Local) on the top of the tree and check for errors and warnings. Your problem causes the source with most errors/warnings in the column of last hour. I have 2000 warnings from same source and it was problem of HP Software Framework. I deleted the HP Power Assistant and everithing started working normal.


    :bounce: OMG! Dude, you just saved my life, really. I was looking for this ******* freezing problem for about 5 hours, I was almost freaking out here, and just about to go to sleep when you showed up talking about the HP Power Assistant. I really dunno whatahell happened, it wasnt giving me trouble before but maybe some automatic update happened and the HP Power Assistant was indeed the root of my problem. I can't express my thankfull for your comment, I was really considering taking my laptop to a technician, but you showed up and now I can sleep happy. :D

    One question: are you brazilian?
  8. KlemenBr said:
    Hi, I had the same problem as you. I have HP EliteBook Workstation 8560w. Go to ControlPanel->PerformanceInformationAndTools->AdvancedTools->ViewPerformanceDetailsIn EventLog ... Choose EventViewer (Local) on the top of the tree and check for errors and warnings. Your problem causes the source with most errors/warnings in the column of last hour. I have 2000 warnings from same source and it was problem of HP Software Framework. I deleted the HP Power Assistant and everithing started working normal.


    Hi I have the same problem with my ASUS N56VZ, I tried your method, there are a lot of errors I guess, and some of them involve system files i think, how exactly did you fix this? :(
  9. I had the same issue with Win7 Ultimate 64bit and M-Audio Fast Track Sound Card. I was not sure about freeze with other components of the PC. I was just recognizing 1-2 sec freezes (in every 30 secs approximately) via the sound.

    I uninstalled Malwarebytes. And it is solved. Please keep in mind.
  10. KlemenBr said:
    Hi, I had the same problem as you. I have HP EliteBook Workstation 8560w. Go to ControlPanel->PerformanceInformationAndTools->AdvancedTools->ViewPerformanceDetailsIn EventLog ... Choose EventViewer (Local) on the top of the tree and check for errors and warnings. Your problem causes the source with most errors/warnings in the column of last hour. I have 2000 warnings from same source and it was problem of HP Software Framework. I deleted the HP Power Assistant and everithing started working normal.
  11. KlemenBr said:
    Hi, I had the same problem as you. I have HP EliteBook Workstation 8560w. Go to ControlPanel->PerformanceInformationAndTools->AdvancedTools->ViewPerformanceDetailsIn EventLog ... Choose EventViewer (Local) on the top of the tree and check for errors and warnings. Your problem causes the source with most errors/warnings in the column of last hour. I have 2000 warnings from same source and it was problem of HP Software Framework. I deleted the HP Power Assistant and everithing started working normal.



    So basically I have a Lenovo Win7 PC model (laptop) 64bit operating system dunno if you need any more info guys,just let me know. The thing is you can do anything and randomly everything just freezes and if there were any sounds (like music or anything) then the sound freezes along creating a really annoying buzz.... basically it freezes for about 2 ~ 2 and a half minutes. Dunno what happening,tried back up and restore, tried to find a constant problem in the Even viewer but couldn't... anyone could help me out?
  12. The Solution :)
    This problem happened to me after upgrading DFX Audio Enhancer to v11+ ... I have uninstalled it & re-installed my old v10+ back & the problem is gone.

    Best of Luck
    urs
    Tom
  13. I had the same problem at my dell inspiron with Windows 7. These links help me to windows 7 audio and video freeze issue. you also try may be your system problem will be resolve.

    http://windows7.iyogi.com/support/windows-7-videos-freeze.html
  14. Hi all, i had the same problem .. today after the windows 7 update, all media file having problem stuttering and buzz audio.
    I have a DELL XPS laptop and i have uninstalled Dell assistant program, the problem now is fixed and laptop is working perfectly..
    See support forum DELL
    http://en.community.dell.com/support-forums/laptop/f/3517/t/19618098
  15. I have a Dell XPS 15 and faced similar issue where laptop would freeze for a split second and make a buzzing sound. This would repeat every 1 minute. The problem started after it installed Dell Support application. After I uninstalled that software, I never faced that issue again.
  16. wadodkar_123 you are right
    Thanks for hw solution. It was the dell f... programm Dell Support application that couse the problem
    Thank you again
  17. Thanks you are right
  18. wadodkar_123 said:
    I have a Dell XPS 15 and faced similar issue where laptop would freeze for a split second and make a buzzing sound. This would repeat every 1 minute. The problem started after it installed Dell Support application. After I uninstalled that software, I never faced that issue again.
  19. My Dell XPS 17 recently started having this issue. I noticed I installed a couple of Dell Support applications on 2/10/2015. I uninstalled both and it appears to have fixed the issue.
  20. wadodkar_123 said:
    I have a Dell XPS 15 and faced similar issue where laptop would freeze for a split second and make a buzzing sound. This would repeat every 1 minute. The problem started after it installed Dell Support application. After I uninstalled that software, I never faced that issue again.


    Thank you.This problem was bothering me so much since I constantly listen to music and watch videos. I kept trying to find a soln through googling "computer keeps morphing" but had not avail until I tried distorting. Thanks again!
  21. KlemenBr said:
    Hi, I had the same problem as you. I have HP EliteBook Workstation 8560w. Go to ControlPanel->PerformanceInformationAndTools->AdvancedTools->ViewPerformanceDetailsIn EventLog ... Choose EventViewer (Local) on the top of the tree and check for errors and warnings. Your problem causes the source with most errors/warnings in the column of last hour. I have 2000 warnings from same source and it was problem of HP Software Framework. I deleted the HP Power Assistant and everithing started working normal.


    Hey I have the same problem and i did what you said and the error is under service control manager and I have no clue how to find it. Also under the information tab this source called NvStreamSvc has had 1800 alerts in 24 hours.
  22. wadodkar_123 said:
    I have a Dell XPS 15 and faced similar issue where laptop would freeze for a split second and make a buzzing sound. This would repeat every 1 minute. The problem started after it installed Dell Support application. After I uninstalled that software, I never faced that issue again.


    Thank you.
  23. Removed "Dell Support Assist Agent" (which was installed mysteriously some 3 days ago) => Problem solved !!
  24. shijimi said:
    GnomeRogue said:
    What are you doing while the freezing occurs?

    I had problems with Windows 7 having split second freezes whenever i had any type of network traffic.



    Upon further investigation I have found that the whole computer briefly freezes every 30 seconds, not just the video. I rebooted in safe mode and it doesn't happen. Also, I restored to an earlier date and the freezing went away. Since that date I have made some changes to speed up the computer and there has been a windows update. The computer is much faster now and I am not sure which of the changes has made the glitch. Any ideas?


    shijimi
    Doesn't seem like anyone answered your question.
    I've also had the problem on my XPS / Win7 laptop for a few weeks now. YouTube, Media player, streaming or not, all produce a short freeze/buzzing once a minute or so. I've been all over the web looking at various solutions. A lot of people seem to have success just removing Dell utl software, which I have done... didn't work for me. I backed out a couple months worth of windows updates (except security ones)...no help
    I re-installed the realtek audio drivers, no help.
    I sure wish someone could pinpoint the actual source of the problem. From what I read this has been going on for a long time
  25. Eedo Brosh said:
    Removed "Dell Support Assist Agent" (which was installed mysteriously some 3 days ago) => Problem solved !!


    THANK YOU! I have been researching this issue all night long, and have done everything from running system diagnostics, to updating all drivers and cleaning vent ports to check for overheating.

    After seeing your post, I checked to see when "Dell Support Assist Agent" had installed onto my Dell XPS17 L702X, and the program was dated 02/22/2015; the same day I started having problems. Oddly enough, the same issue started on my wife's Inspirion 17 around the same time.

    I removed "Dell Support Assist Agent" and the problem was INSTANTLY solved!
  26. jessica_jass said:
    I had the same problem at my dell inspiron with Windows 7. These links help me to windows 7 audio and video freeze issue. you also try may be your system problem will be resolve.

    http://windows7.iyogi.com/support/windows-7-videos-freeze.html



    Thanks you so much:bounce:, I was totally whooped with this issue @ my Dell XPS 15 Laptop, the given articles helped to solved the issue.
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