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Blue screens with crossfire

Last response: in Graphics & Displays
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February 14, 2012 10:12:58 AM

Hello, I added a second 5830 to my i7 1366 system a week or so ago and have been having a lot of problems, I posted something before and someone was saying I was maxing out my power supply but then someone else was saying I was not maxing it out, not the wattage of the amps on the rail, I have a corsair tx650w psu that has 52 amps on the rail, I have been to many websites reviewing radeon 5830's in crossfire and it suggests a 600W PSU with 50-52 amps but recommends a 650w for even more headroom. I did all the math adding up wattage on one of those power supply calculator's they have on a few different websites and it came up around 460-480W with 15% capacitor aging which shouldn't be taken into place yet because the power supply is barely a year old and has less then a hundred hours of game time, mostly call of duty mw2.

My main issue was that I was not at all able to overclock my cpu, even 100-200mhz it would bluescreen as soon as I booted into windows but when I went to switch it back to stock settings I would still bluescreen, so I would have to switch the cards around and mess around with settings and drivers until it stopped bluescreening, then I tried something else to see if I could overclock my cpu again and it happened again, then I fixed it, then a third time I tried something and then wasn't able to get it to stop blue screening, I tried changing graphics drivers, changing pci-e adapters, using 1 pci-e and 1 molex to 6pin pci-e per card to even out the load but still would blue screen, I made sure all my cables were connected and still having the issue, when the crossfire configuration did work I was so excited how amazingly stable and fast games ran but when I tried to overclock it screwed everything up, both cards work perfectly when used individually, no blue screens or temp issues (The temps were just fine before when in crossfire)

I really would like to get these 5830's working in crossfire again, I was thinking of reinstalling windows in hopes of it being something software related but I am guessing it's not.. :( 

Here are my blue screen reports I have gotten:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000019
BCP2: 0000000000000000
BCP3: FFFFF880009B2180
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF88002F64180
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

There were a few more I will find and post in a little bit..

Any help would be great!

I am running an i7 930, 2x2gb ddr3 1600 memory, 2 5400RPM caviar green drives, 6 120mm fans, 1 cd drive and this tx650w (624W on 52A)


More about : blue screens crossfire

a b U Graphics card
February 14, 2012 11:09:12 AM

vexun11 said:
Hello, I added a second 5830 to my i7 1366 system a week or so ago and have been having a lot of problems, I posted something before and someone was saying I was maxing out my power supply but then someone else was saying I was not maxing it out, not the wattage of the amps on the rail, I have a corsair tx650w psu that has 52 amps on the rail, I have been to many websites reviewing radeon 5830's in crossfire and it suggests a 600W PSU with 50-52 amps but recommends a 650w for even more headroom. I did all the math adding up wattage on one of those power supply calculator's they have on a few different websites and it came up around 460-480W with 15% capacitor aging which shouldn't be taken into place yet because the power supply is barely a year old and has less then a hundred hours of game time, mostly call of duty mw2.

My main issue was that I was not at all able to overclock my cpu, even 100-200mhz it would bluescreen as soon as I booted into windows but when I went to switch it back to stock settings I would still bluescreen, so I would have to switch the cards around and mess around with settings and drivers until it stopped bluescreening, then I tried something else to see if I could overclock my cpu again and it happened again, then I fixed it, then a third time I tried something and then wasn't able to get it to stop blue screening, I tried changing graphics drivers, changing pci-e adapters, using 1 pci-e and 1 molex to 6pin pci-e per card to even out the load but still would blue screen, I made sure all my cables were connected and still having the issue, when the crossfire configuration did work I was so excited how amazingly stable and fast games ran but when I tried to overclock it screwed everything up, both cards work perfectly when used individually, no blue screens or temp issues (The temps were just fine before when in crossfire)

I really would like to get these 5830's working in crossfire again, I was thinking of reinstalling windows in hopes of it being something software related but I am guessing it's not.. :( 

Here are my blue screen reports I have gotten:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000019
BCP2: 0000000000000000
BCP3: FFFFF880009B2180
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF88002F64180
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

There were a few more I will find and post in a little bit..

Any help would be great!

I am running an i7 930, 2x2gb ddr3 1600 memory, 2 5400RPM caviar green drives, 6 120mm fans, 1 cd drive and this tx650w (624W on 52A)


What motherboard do you have?... I'm not saying to re-install Windows but it will help ruling out corrupted system files. If it's not a problem I would clear cmos and reinstall Windows and go from there. Once Windows is installed, install the mother boards drivers and the video cards drivers. Don't OC the i7 unless you do video editing; the 930 has plenty of power to feed the 5830's.


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February 14, 2012 11:10:21 AM

I just removed all drivers only having 1 video card in, shut down, installed the 2nd video card, reset my cmos and logged into windows with both cards running with the crossfire bridge and got this blue screen:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000094
BCP2: FFFFF88007553F08
BCP3: FFFFF880098C0630
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


-----------------------------------------------------------------------------------------------------

I saw some message at the bottom mentioning the file "ATIKMDAG.SYS" I believe it was...
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Related resources
February 14, 2012 11:15:11 AM

RussK1 said:
What motherboard do you have?... I'm not saying to re-install Windows but it will help ruling out corrupted system files. If it's not a problem I would clear cmos and reinstall Windows and go from there. Once Windows is installed, install the mother boards drivers and the video cards drivers. Don't OC the i7 unless you do video editing; the 930 has plenty of power to feed the 5830's.


I apologize for not adding my motherboard model, I thought it was in my signature:

GA-X58A-UD3R Gigabyte

The main reason I want to overclock is because I have been running 3dmark 11 and am really curious what scores I get. I won't overclock if I don't have the option but eventually I will need to i'm sure. Is my power supply limiting my overclock? Why would the slightest overclock completely disable my system from logging into windows even after I switch it back to stock clock speeds? The only fix was removing one of the cards.

I am installing driversweeper right now, I really appreciate your help, I have been really frustrated especially with how excited I was when I added a second card and was able to play my favorite games max settings.
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February 14, 2012 11:52:03 AM

I just cleared all my drivers before getting that message, I am in windows with both cards at a low resolution but it's stable, I really appreciate your help.
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a b U Graphics card
February 14, 2012 12:01:34 PM

Quote:
I am in windows with both cards at a low resolution but it's stable


that's a good start, now install the new drivers I linked...
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February 14, 2012 12:09:29 PM

They are installing right now, it's been about 12 minutes and it looks like it's about 1/4th of the way done, everything is running very slow, I can't watch videos in full screen with more then like 10FPS lol...

Thanks again for your help.. The main thing I am curious about is why I wasn't able to overclock, I have enough headroom on my power supply don't I? I just want to overclock my cpu to 3.5ghz so it performs on par with the i7 975.
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February 14, 2012 12:11:03 PM

Installation complete, it said there were warnings during the installation. I looked at the report and didn't see anything though, I am going to go restart now.
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February 14, 2012 12:17:50 PM

I am sending this message from my phone, the drivers installed then I restarted and got another blue screen with an error code that was like 0x0000007E

I'm so disappointed.

Update: I just restarted one more time to see if it would blue screen and it did. This time I got the error code 0x0000009c

(not sure how many zeros were there)

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a b U Graphics card
February 14, 2012 12:23:41 PM

The main thing I am curious about is why I wasn't able to overclock, I have enough headroom on my power supply don't I? I just want to overclock my cpu to 3.5ghz so it performs on par with the i7 975

You can't OC if the system isn't stable to begin with... just creating a problem on top of another problem.

OCing thru bckl is a whole different can of worms... the increase in baseclock OC's EVERYTHING and voltage needs to be raised accordingly.
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a b U Graphics card
February 14, 2012 12:27:10 PM

vexun11 said:
I am sending this message from my phone, the drivers installed then I restarted and got another blue screen with an error code that was like 0x0000007E

I'm so disappointed.

Update: I just restarted one more time to see if it would blue screen and it did. This time I got the error code 0x0000009c

(not sure how many zeros were there)


Take out a 5830 and uninstall and reinstall drivers... if all goes well, switch the cards and check stability. If the system runs stable with only a single card at a time then it narrows down the poblem. Defective card, defective PSU, defective PCIeX16 slot, etc...
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February 14, 2012 12:30:09 PM

I have the perfect overclock configurations all preset in my bios I kind of knew what I was doing before I put this card in, now I am just baffled and disappointed. I reset my CMOS and didnt blue screen so I am in windows and catalyst wasn't installed properly so I am removing then reinstalling it again. I am really crossing my fingers here. Tomorrow after work I will reinstall windows 7 if I have to..
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a b U Graphics card
February 14, 2012 12:33:52 PM

vexun11 said:
I have the perfect overclock configurations all preset in my bios I kind of knew what I was doing before I put this card in, now I am just baffled and disappointed. I reset my CMOS and didnt blue screen so I am in windows and catalyst wasn't installed properly so I am removing then reinstalling it again. I am really crossing my fingers here. Tomorrow after work I will reinstall windows 7 if I have to..


uninstall CCC and run driversweeper here~

http://phyxion.net/Driver-Sweeper/Driver-Sweeper/Versio...
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February 14, 2012 12:39:01 PM

I ran driversweeper before I reinstalled CCC I reinstalled the drivers again and reset the cmos, now I am in windows 7 and things seem stable so far, I am running everything in my bios on auto which means there is a quiet high pitch annoying sound my motherboard makes, and a lot of other GA-x58a boards make and the only fix is to remove it from auto but when I do that I can't boot back into windows, even after I change it back to auto again, this is really weird..
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a b U Graphics card
February 14, 2012 12:45:00 PM

vexun11 said:
I ran driversweeper before I reinstalled CCC I reinstalled the drivers again and reset the cmos, now I am in windows 7 and things seem stable so far, I am running everything in my bios on auto which means there is a quiet high pitch annoying sound my motherboard makes, and a lot of other GA-x58a boards make and the only fix is to remove it from auto but when I do that I can't boot back into windows, even after I change it back to auto again, this is really weird..


CF is enabled? If so, run something like 3dmark Vantage, Unigine Heaven or Furmark bench. If you can make it through these 3 then I'd say you're stable.

I don't know 'bout Gigabyte boards but the sqealing would make me rip it out. Squealing isn't normal...
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February 14, 2012 12:51:02 PM

I read about this issue 2 years ago when I purchased the board and people found fixes by either disabling one of the power savings options or setting a fixed vcore instead of automatic. My system is very stable in all kinds of games and benchmarks, it's when I restart and get a blue screen. I am just going to reinstall windows tomorrow.

It's not so much a squealing sound as it is a soft quiet high pitch sound that's very subtle goes away and come's back, it has to do with when the processor down clocks I think.


I am going to go to bed now, I have spent the past 9 hours working on this computer, if I keep having this issue I will reinstall windows. Thanks for all of your feedback you have been very very helpful. I will post back later on when I get off work and report how everything is running after I try to restart.
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a b U Graphics card
February 14, 2012 1:14:31 PM

vexun11 said:
I read about this issue 2 years ago when I purchased the board and people found fixes by either disabling one of the power savings options or setting a fixed vcore instead of automatic. My system is very stable in all kinds of games and benchmarks, it's when I restart and get a blue screen. I am just going to reinstall windows tomorrow.

It's not so much a squealing sound as it is a soft quiet high pitch sound that's very subtle goes away and come's back, it has to do with when the processor down clocks I think.


I am going to go to bed now, I have spent the past 9 hours working on this computer, if I keep having this issue I will reinstall windows. Thanks for all of your feedback you have been very very helpful. I will post back later on when I get off work and report how everything is running after I try to restart.


Get some rest, talk with ya later.

Good luck
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