Digital Camera Repair

Archived from groups: rec.photo.digital (More info?)

Ray wrote:
> When I bought my Nikon Coolpix 5700 a couple of years ago I added an
> extended warranty from Mack Camera in New Jersey. I usually don't get
> extended warranties as most digital electronic equipment is pretty reliable.
>
> Well, the camera malfunctioned and I emailed the company (Mack Camera)
> receiving a repair authorization number. Within a few days after they
> received the camera I received an email stating it was repaired and is in
> the shipping dept for return. Well, that was over a week ago. No UPS
> tracking number, no replies to request for further information. I think I
> may have been had on this one......
>
> I think from now on I'll stick with the original manufacturer and their
> recommended repair stations for service. Anyone out there done business
> with Mack? Ever seen their store??
>
> Ray

I quick check on Google shows a LOT of problems with them.

Scott