Sign in with
Sign up | Sign in
Your question

Dell Insiron 620 won't boot after CPU upgrade

Last response: in CPUs
Share
August 12, 2012 10:11:14 PM

Hi all,

I upgraded the CPU in my Dell Inspiron 620 from a Intel Pentium g630 to the Intel i5 3570k.

I used the heat sink from my old cpu because the heatsink that came with my new CPU wouldn't fit on my board. I researched it, and it seems that isn't the problem. The old heat sink is fine with the new cpu.

Now, when i power on the computer, all the fans run, the lights turn on, etc. However, the computer won't boot. Nothing is showing on the monitor.

When I put my old cpu back in, the computer boots just fine.

I have no idea whats going on... i checked dell's website to see if my BIOS was up to date and according to the website, it was. I wasn't surprised at that because the computer was new.

Also, i did research before buying the new cpu and people claimed that the new cpu would work with my current motherboard.

Can anyone help me?
a c 149 à CPUs
August 12, 2012 11:14:00 PM

I bet ya the new cpu isnt on the supoprted cpu list or that you will need a biso update if it is.
m
0
l
a c 149 à CPUs
August 12, 2012 11:28:16 PM

From Dell:

2nd Generation Intel® Core™ i3-2120 processor (3M Cache, 3.30 GHz)
2nd Generation Intel® Core™ i5-2320 processor (6M Cache, 3.0 GHz)
Intel® Pentium® processor G630 (3MB Cache, 2.70 GHz)
Intel® Celeron® processor G460 (1.5MB Cache, 1.80 GHz)
m
0
l
Related resources
August 12, 2012 11:29:04 PM

So the motherboard will not support the cpu?
m
0
l
a c 283 à CPUs
August 12, 2012 11:41:52 PM

j0eycasco said:
So the motherboard will not support the cpu?


Since the 3570K is an Ivy Bridge CPU and the CPU's that it supports are Sandy Bridge, it'll definitely need a BIOS update (if one even exists), but regardless of that, there's no reason to get a 3570K anyway, since you won't be able to OC it with that mobo.
m
0
l
August 12, 2012 11:41:55 PM

K. Thanks for the help. I'm going to return the processor and get the i5-2320.

However, the screws to my heatsink are stripped! I can't get it off!
m
0
l
a c 283 à CPUs
August 12, 2012 11:44:27 PM

j0eycasco said:
However, the screws to my heatsink are stripped! I can't get it off!


Yeah, that could definitely be a problem. Not sure what to tell you there.
m
0
l
a c 109 à CPUs
August 12, 2012 11:47:10 PM

What do your screws or heatsink look like?
m
0
l
August 12, 2012 11:50:59 PM

They're 4 phillips head screws... they have a spring mechanism on the ends of them. I have two off them off, however the other 2 are so stripped that they don't even look like phillips heads anymore. I literally have no idea how I'm gonna get this heat sink out.
m
0
l
a c 109 à CPUs
August 12, 2012 11:51:49 PM

If you have a dremel you could cut a slot for a flat head screw driver.
m
0
l
a c 109 à CPUs
August 12, 2012 11:52:11 PM

Or you could try pliers....
m
0
l
a c 283 à CPUs
August 12, 2012 11:53:22 PM

jay_nar2012 said:
If you have a dremel you could cut a slot for a flat head screw driver.


That, or I would try a pair of needle nose pliers on the screws, if you can get a good enough grip on them. Gonna be a pain to reinstall, though.

AND I see that jay_nar2012 just recommended that too, lol.
m
0
l
August 12, 2012 11:53:39 PM

I'm trying to use needle nose pliers right now... no dice.

I'm gonna have to bring the computer to work tomorrow and use the dremel.

This sucks.
m
0
l
a c 283 à CPUs
August 12, 2012 11:56:30 PM

jay_nar2012 said:
Always seem to post the same time as other people...
:lol: 


Yeah :lol: 
m
0
l
a c 109 à CPUs
August 12, 2012 11:57:30 PM

DJDeCiBeL said:
That, or I would try a pair of needle nose pliers on the screws, if you can get a good enough grip on them. Gonna be a pain to reinstall, though.

AND I see that jay_nar2012 just recommended that too, lol.


Always seem to post the same time as other people...
:lol: 
m
0
l
August 12, 2012 11:59:11 PM

I thank you both for the help!
m
0
l
August 13, 2012 12:01:03 AM

A dremel is going to be difficult to do since the heatsink is already attached to the motherboard and the motherboard is already in the case... idk how I would do it without sparks flying and damaging everything =X
m
0
l
a c 109 à CPUs
August 13, 2012 12:01:13 AM

No problem...
m
0
l
a c 283 à CPUs
August 13, 2012 12:02:13 AM

j0eycasco said:
I thank you both for the help!


You're welcome. Hope all goes well, and definitely let us know how it goes. :) 
m
0
l
a c 109 à CPUs
August 13, 2012 12:03:07 AM

You could take the mobo out, put it on a piece of non conductive material, put another piece on top covering other parts except the heatsink and try it from there...
m
0
l
a c 283 à CPUs
August 13, 2012 12:04:25 AM

j0eycasco said:
A dremel is going to be difficult to do since the heatsink is already attached to the motherboard and the motherboard is already in the case... idk how I would do it without sparks flying and damaging everything =X


I agree. It's definitely not gonna be easy. Just take your time and use a steady hand.
m
0
l
!