Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No
Ads
Tom's Hardware > Forum > Graphics & Displays > Nvidia > Time to take legal action against HP.

Time to take legal action against HP.

Forum Graphics & Displays : Nvidia Time to take legal action against HP.

Word :    Username :           
 

Hello,
When is HP going to admit selling faulty laptops?I am referring to the graphic chip on all its laptops.There is a design flaw as acknowledged by the industry and thousands od dissatisfied customers.Surely its time to take CLASS LEGAL ACTION to stop the selling of faulty goods.

Reply to slycruiser
Register or log in to remove.

Weird. My HP runs fine. Good luck with that though.

------------------------------ HAF 912, i7-950 3.9OC, EVGA GTX 580, 12Gb XMS3 RAM, Asetek 550LC | HP DV7-2185dx Laptop w/ Core2 Quad and Mobility 4650 GPU | Toshiba internet-machine-crap (Satellite) | Droid RAZR.
Reply to joshyboy82

most of hps you find for sale are refurbished (fixed and on sale again) because of that graphics problem, i think the main problem is that they don't have enough cooling what causes short time toasted components.

Reply to ricardois

i agree they have gotten out of control all studies say the same thin 1 out of 4 will fail before the warranty expires.
gizmodo write up
http://gizmodo.com/5406415/laptop- [...] out-on-top

Reply to The Great Randini
- 0 +

Time to hide the wominz!

------------------------------ 1090T 3.75 ghz | ASUS M5A99X | G Skill Ripjaws X 8gb 1600 | 2x 120 gb Mushkin Chronos Deluxe SSD (Raid 0) | 3 x WD 640gb BE (Raid 0) | 1xXFX Black Edition R7970 1xMSI R7970 1125/1575 stock voltage | Hanns-G 28 inch 1920x1200
Reply to vrumor

slycruiser. For the sake of argument let's say there were 10 million HP laptops sold and 25% of them were defective due to the video. If you found 2% of the aggrieved purchasers of of this defective computer that would be 200,000 claimants. Say the avg. cost of the computer was $800 for a total of $16 million and every claimant received their share, that's $80 per claimant. But wait! Attorneys don't work for beans so figure a minimum of a 33% cut for the attorneys. That's leaving the attorneys
$5.34 million and you with $53.80

Knock yer'self out, dude!!! :bounce:

Message quoted 1 times
Message edited by DelroyMonjo on 02-22-2012 at 09:17:30 PM
Reply to DelroyMonjo

keep in mind that 25% is just the people who took the time too warranty it, not to mention those that took it to the i.t. guy in the family, rma's or simply replaced with out bothering to warranty. i think the failure ratio is more like 35-45%

Reply to The Great Randini
- 0 +

If HP repairs or replaces them (under or after warranty), what would be the purpose of a lawsuit? You can't sue just because you're mad.

Reply to DXRick
- 0 +

slycruiser wrote :

I am referring to the graphic chip on all its laptops


So you're saying that all HP laptops use the same graphics hardware? Someone's either clueless, off his meds, or both. I've heard that some Radeon and GeForce equipped laptops (and not just from HP) have suffered from overheating problems but since the overwhelming majority of laptops sold by HP use integrated graphics, this kind of rant falls pretty flat.

Reply to sewalk
- 0 +

The bulk of our laptop fleet is HP (probably 4000+ over different years/models) and graphics chips issues? From nVidia consumer to prosumer (NVS) & same scenario on the AMD graphic models... ZERO ISSUES.

I'd have to say, 90+% of our issues with them are HD failures, and the rest other smaller problems (fingerprint reader, card reader, DVD reader, etc...).

Have not heard of a graphics card failure, glitch, overheating, etc... in MANY years of buying HP here.

Reply to Dechy

DelroyMonjo wrote :

slycruiser. For the sake of argument let's say there were 10 million HP laptops sold and 25% of them were defective due to the video. If you found 2% of the aggrieved purchasers of of this defective computer that would be 200,000 claimants. Say the avg. cost of the computer was $800 for a total of $16 million and every claimant received their share, that's $80 per claimant. But wait! Attorneys don't work for beans so figure a minimum of a 33% cut for the attorneys. That's leaving the attorneys
$5.34 million and you with $53.80

Knock yer'self out, dude!!! :bounce:



It's not usually about making a profit off a company, though many originally think there's some glimmer of hope that they'll get paid from a company's bad business practices. It's more about sending a message to the company that a product is crap and that we want a better product. The monetary gain is a tangible punishment to a profit, not quality, oriented company.

OP: But ultimately, aren't we to blame for buying HP? A quick internet search would have lead us to better companies, yet we didn't do it. If my HP breaks, it's my own fault for buying it. I carry the guilt of my decision. Alcohol helps me cope. Plus there's neat little things like warranty. If it's expired, it's just like everything else that expires. Are you going to sue Chrysler because your Jeep's (this is all hypothetical, just go with it) transmission went out at 200k miles? It's not expected to have a life that long.

------------------------------ HAF 912, i7-950 3.9OC, EVGA GTX 580, 12Gb XMS3 RAM, Asetek 550LC | HP DV7-2185dx Laptop w/ Core2 Quad and Mobility 4650 GPU | Toshiba internet-machine-crap (Satellite) | Droid RAZR.
Reply to joshyboy82

Josh, agreed. The entire exercise was hypothetical. A class action requires some harm was done to the claimants, usually by negligence. In the unlikely event a court would even judge for the claimants (plaintiffs) on this case it would likely result in a fine which the gov't would receive.

Reply to DelroyMonjo
- 1 +

Anyone who buys HP PCs should be sued for being lazy. Little research and time and can build a PC 3x better then the BS they offer.

------------------------------ 1090T 3.75 ghz | ASUS M5A99X | G Skill Ripjaws X 8gb 1600 | 2x 120 gb Mushkin Chronos Deluxe SSD (Raid 0) | 3 x WD 640gb BE (Raid 0) | 1xXFX Black Edition R7970 1xMSI R7970 1125/1575 stock voltage | Hanns-G 28 inch 1920x1200
Reply to vrumor
- 0 +

vrumor wrote :

Anyone who buys HP PCs should be sued for being lazy. Little research and time and can build a PC 3x better then the BS they offer.


For laptops, the situation is not so clear-cut. I'd never buy any brand-name desktop but when I saw a new 17" Sandy Bridge-E i7 laptop with BD-ROM, a 750GB HDD, and 6GB of RAM for $340 (on clearance), the fact that it was a HP laptop didn't matter one bit. I would have preferred something with discrete graphics but that would have been at least $500 more. I was also a little disappointed it didn't have an Expresscard slot but two USB 3.0 ports easily mitigates that.

Reply to sewalk
Register or log in to remove.
Tom's Hardware > Forum > Graphics & Displays > Nvidia > Time to take legal action against HP.
Go to:

There are 1875 identified and unidentified users. To see the list of identified users, Click here.

  • Ask the community now
  • Publish
Ad
Ads
Latest best answer
I need a new video card - Help?
By Pinhedd, 7 hours ago:

6670 1GB hands down. The 6570 is less powerful and has inferior GDDR3 RAM which is vastly...

Best offers
They won a badge
Join us in greeting them
Top experts