Hello,
When is HP going to admit selling faulty laptops?I am referring to the graphic chip on all its laptops.There is a design flaw as acknowledged by the industry and thousands od dissatisfied customers.Surely its time to take CLASS LEGAL ACTION to stop the selling of faulty goods.
most of hps you find for sale are refurbished (fixed and on sale again) because of that graphics problem, i think the main problem is that they don't have enough cooling what causes short time toasted components.
slycruiser. For the sake of argument let's say there were 10 million HP laptops sold and 25% of them were defective due to the video. If you found 2% of the aggrieved purchasers of of this defective computer that would be 200,000 claimants. Say the avg. cost of the computer was $800 for a total of $16 million and every claimant received their share, that's $80 per claimant. But wait! Attorneys don't work for beans so figure a minimum of a 33% cut for the attorneys. That's leaving the attorneys
$5.34 million and you with $53.80
keep in mind that 25% is just the people who took the time too warranty it, not to mention those that took it to the i.t. guy in the family, rma's or simply replaced with out bothering to warranty. i think the failure ratio is more like 35-45%
I am referring to the graphic chip on all its laptops
So you're saying that all HP laptops use the same graphics hardware? Someone's either clueless, off his meds, or both. I've heard that some Radeon and GeForce equipped laptops (and not just from HP) have suffered from overheating problems but since the overwhelming majority of laptops sold by HP use integrated graphics, this kind of rant falls pretty flat.
The bulk of our laptop fleet is HP (probably 4000+ over different years/models) and graphics chips issues? From nVidia consumer to prosumer (NVS) & same scenario on the AMD graphic models... ZERO ISSUES.
I'd have to say, 90+% of our issues with them are HD failures, and the rest other smaller problems (fingerprint reader, card reader, DVD reader, etc...).
Have not heard of a graphics card failure, glitch, overheating, etc... in MANY years of buying HP here.
slycruiser. For the sake of argument let's say there were 10 million HP laptops sold and 25% of them were defective due to the video. If you found 2% of the aggrieved purchasers of of this defective computer that would be 200,000 claimants. Say the avg. cost of the computer was $800 for a total of $16 million and every claimant received their share, that's $80 per claimant. But wait! Attorneys don't work for beans so figure a minimum of a 33% cut for the attorneys. That's leaving the attorneys
$5.34 million and you with $53.80
Knock yer'self out, dude!!!
It's not usually about making a profit off a company, though many originally think there's some glimmer of hope that they'll get paid from a company's bad business practices. It's more about sending a message to the company that a product is crap and that we want a better product. The monetary gain is a tangible punishment to a profit, not quality, oriented company.
OP: But ultimately, aren't we to blame for buying HP? A quick internet search would have lead us to better companies, yet we didn't do it. If my HP breaks, it's my own fault for buying it. I carry the guilt of my decision. Alcohol helps me cope. Plus there's neat little things like warranty. If it's expired, it's just like everything else that expires. Are you going to sue Chrysler because your Jeep's (this is all hypothetical, just go with it) transmission went out at 200k miles? It's not expected to have a life that long.
Josh, agreed. The entire exercise was hypothetical. A class action requires some harm was done to the claimants, usually by negligence. In the unlikely event a court would even judge for the claimants (plaintiffs) on this case it would likely result in a fine which the gov't would receive.
Anyone who buys HP PCs should be sued for being lazy. Little research and time and can build a PC 3x better then the BS they offer.
For laptops, the situation is not so clear-cut. I'd never buy any brand-name desktop but when I saw a new 17" Sandy Bridge-E i7 laptop with BD-ROM, a 750GB HDD, and 6GB of RAM for $340 (on clearance), the fact that it was a HP laptop didn't matter one bit. I would have preferred something with discrete graphics but that would have been at least $500 more. I was also a little disappointed it didn't have an Expresscard slot but two USB 3.0 ports easily mitigates that.