/ Sign-up
Your question

[Routers & Gateways] Internet is cutting out constantly

  • Routers
  • Internet Service Providers
  • Networking
Last response: in Networking
May 8, 2011 1:20:38 AM

My internet connection has been dropping constantly since the beginning of this year. I cut out for ~10 seconds then regain connection. This gets annoying especially when I'm gaming (Left 4 Dead 2, Counter-Strike, etc.). The modem lights stay on as well as my router lights. I have already called in three of my ISP's (Time Warner Cable) technicians all of whom think they have fixed the problem but haven't. I have changed my modem, router, ethernet cords; one of the technicians also changed the head of the cable wire outside at the cable box. I have also tried connecting the modem directly to my PC, but the same problem still occurs. I don't believe it's a problem with my PC because it's relatively new (~1 year) and all the other computers in the house cuts out as well.

Any suggestions, tips, solutions would be greatly appreciated!

If any of my hardware/software specs are needed, let me know.

More about : routers gateways internet cutting constantly

May 10, 2011 11:11:23 PM

These problems are difficult to diagnose, but from what you describe you have done it must be your ISPs network at fault.