My laptop is not recognizing cd in drive

My Dell laptop is not recognizing the cd in drive what do i do?
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More about laptop recognizing drive
  1. Uninstall any DVD burning software or Virtual Drive software (like Daemon tools for example) from Programs & Features in Control Panel.
    Then go into Device Manager and right-click on the name of the DVD Drive; select Uninstall.
    Let Windows install and configure drivers for the DVD Drive.
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