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My laptop is not recognizing cd in drive

Last response: in Windows 7
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January 19, 2012 2:44:05 AM

My Dell laptop is not recognizing the cd in drive what do i do?
a b $ Windows 7
January 19, 2012 2:46:24 AM

Uninstall any DVD burning software or Virtual Drive software (like Daemon tools for example) from Programs & Features in Control Panel.
Then go into Device Manager and right-click on the name of the DVD Drive; select Uninstall.
Restart.
Let Windows install and configure drivers for the DVD Drive.
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