Sign in with
Sign up | Sign in
Your question
Solved

Can't Renew IP Address

Last response: in Networking
Share
May 13, 2011 3:15:46 AM

I'm using a 2wire 2701HG-B wirless router/dsl modem combo. My computer is a Win 7 Ultimate 64bit. The router/modem has been reliable for the last 2 years.. hardly ever needing a reset, reboot, or anything. Then all of a sudden my wifi network didn't show up anymore. I did a reboot, nothing. Kind of weird so I got on the phone with AT&T and they walked me through some simple stuff and they determined it's either the router or my computer. Well I know it's not the computer, I can use the mobile hotspot on my android phone and it gets on just fine.

All of the lights on the router are green, AT&T showed that all the tests show the internet connection is working. Since the router is not sending out a wifi signal anymore, I had to plug the ethernet cable in. The system recognizes a connection but says it isn't connected because it is a "public" connection. Additionally, if I go to network connections with the cable plugged in, I can see my DirecTV DVR is showing on the network (because it is connected to the router via ethernet too).

So it isn't broadcasting wifi, I can see my DVR over the network in windows, but I can't get the IP renewed.

Here is the ipconfig /all print:

Windows IP Configuration

Host Name . . . . . . . . . . . . : thindery-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 88-AE-1D-85-72-83
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::19db:D 015:f066:2be3%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.43.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 243838493
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-0B-FF-15-88-AE-1D-85-72-83

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9F141F08-39A0-43D3-B885-55418267EAE2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

When I try to do an ipconfig /renew, it says this:

Windows IP Configuration

An error occurred while renewing interface Local Area Connection : The operation
was canceled by the user.

An error occurred while releasing interface Loopback Pseudo-Interface 1 : The system cannot find the file specified.


The AT&T rep said I may need a new modem and router. It seems weird because it worked fine one night, then the next night all of a sudden it didn't work.

I'd like to try some solutions any of you may have. I appreciate the help!!!

More about : renew address

Anonymous
May 13, 2011 12:25:06 PM

Did you try reseting the 2wire?
m
0
l
May 13, 2011 1:40:54 PM

Quote:
Did you try reseting the 2wire?


Yes I did. I did the hard reset, via the red button on the back.
m
0
l
Related resources

Best solution

Anonymous
May 13, 2011 7:55:37 PM

Then I'd say your 2Wire went bad since you're not getting an IP address.
Share
May 13, 2011 7:56:54 PM

thanks for the reply. att is sending me a new one in the next few days. fortunately my phone has a mobile hotspot so I still have access over the weekend.
m
0
l
May 13, 2011 7:57:06 PM

Best answer selected by thindery.
m
0
l
!