Canon Easy phot print Software Problem

Archived from groups: rec.photo.digital (More info?)

I don't have any help for you other than trying to get newer software, I
would advise getting the software going if you can, it is not brilliant but
is still quite good for basic small prints or proof sheets.

"Alan" <not.me@uhuh.rcn.com> wrote in message
news:N0Gxe.4637$Fy4.555@trnddc04...
>I just got the Canon ip4000 Printer. So far, the printer is great. It came
> with the above mentioned easy photo print software, but it doesn't work on
> my system. I When I try to start it, I get an error: Bjexprn has caused an
> error in OLE32.dll. Bjezprn will now close. I am running Windows ME. i
> tried
> downloading a letre version from Canon, but got the same results. Nothing
> on
> Canon's site and nothing useful from Google. IO can print just fine from
> Photoshop, etc., but I'd like to at least see if this app is useful.
> Anyone
> know a solution? Thanks.
>
>
>

Archived from groups: rec.photo.digital (More info?)

"Alan" <not.me@uhuh.rcn.com> wrote in message
news:N0Gxe.4637$Fy4.555@trnddc04...
> I just got the Canon ip4000 Printer. So far, the printer is great. It came
> with the above mentioned easy photo print software, but it doesn't work on
> my system. I When I try to start it, I get an error: Bjexprn has caused an
> error in OLE32.dll. Bjezprn will now close. I am running Windows ME. i
tried
> downloading a letre version from Canon, but got the same results. Nothing
on
> Canon's site and nothing useful from Google. IO can print just fine from
> Photoshop, etc., but I'd like to at least see if this app is useful.
Anyone
> know a solution? Thanks.


I fixed it. In case anyone else runs into the problem, here's what I did:

1. Uninstalled the program
2. Rebooted.
3. Disabled Norton Anti Virus (I suspect this was the culprit).
4. Reinstalled.
5. Ran the program. Worked great.
6. Then to further confirm, rebooted.
7. Ran the program again (with NAV running). Worked fine.

Thanks to those who offered help.