Please help!

My friend is having some issues with her PC. She needed a video editor (which supports .mov files), so someone recommended Pinnacle Video Editor. After installing, the pc was lagging really badly and the cursor was making noises (like when opening folders) non-stop! After that, she uninstalled it, but the lags and cursor noises didn't stop! What could be the problem? Maybe she should re-install video card drivers?

Oh, and sorry, if I didn't put it in the right category!
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More about please help
  1. Please post her spec's plus her PSU brand model and how many watts it is. Then we can help you with the problem.
  2. also post WHERE she got the software
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