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XFX 1 GB 6870s in Crossfire Bottlenecked and need to refund

Last response: in Graphics & Displays
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March 4, 2012 2:16:49 PM

Hi, I have just purchased two 1 GB 6870s and apparently I've logged the Vram to a file and everytime it maxes the ram it lags terribly. Totally unplayable. The cards themselves dont use 100% usage so if i keep them it would totally be a waste.
It says i can still refund these cards but how much money will i be spending to get them returned?
Someone told me i have to pay 15% blah blah blah. What are the specifics on this procesS?
March 4, 2012 2:42:11 PM

What are the rest of your system specs and what resolution are you playing at in which games?
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March 4, 2012 2:45:12 PM

I've went through some testing to make sure it was the vRam doing it.
Specs:
i7 2600k @ 4.7 GHz
16 GB of 1600MHz Ram
Antec 750 Watt Powersupply
and those two 6870s.

I play at 1680x1050 fullscreened normally. and i can play that with no lag if i turn the texture resolutions down and the AA off. x2 works for about 1 minute until i noticed the lag.
I used GPU-z to monitor the vram when i was playing in fullscreen and right as it started to lag i checked the files.
It said that the vram was at 1970 which is almost capped. Then i go back in game until the lag stops and the vram is back to around 1500.
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March 4, 2012 3:18:09 PM

No offense, but why are you asking about a companies return policy here in the forums, when you could just go to said company and ask them about it.
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March 4, 2012 5:31:40 PM

I'd just like to know if anyone has any quick answers is all.
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March 4, 2012 5:43:27 PM

We don't really know where or when you bought them. But if you can return them to the retailer for store-credit try that first. Sometimes they don't charge a "restocking" fee for exchanges though you've clearly already opened and installed them so I dunno. Read up on the specific retailer's return policies.
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March 4, 2012 6:34:18 PM

what a vague post, you gave us no information...what store did you get it from? what game? jeez....

lmgtfy.com
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March 4, 2012 8:16:31 PM

Okay okay stop beating me up! I got them from newegg. Im playing BF3. And its not actually using 1700 vram. Thats because its crossfire and its adding them together.

And i know for a fact i can return them but i dont want to do it if im going to get charged. IDK. I'm new and i'd just like some guidance. Also what is micro stuttering?
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March 4, 2012 8:20:51 PM

Quote:
You only have 1GB vram.


I know this. GPU-Z combines them so that is why i just said what i said.
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March 4, 2012 8:24:02 PM

Quote:
The game has access to 1GB.
In CFX the amount of memory remains 1GB no matter what.


What?
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March 4, 2012 8:29:11 PM

Yes. I know that. But GPU-Z Reads it as 2 GB. I know its not actually that.
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March 4, 2012 8:37:45 PM

Just remember if you tell them that they broke and don't work just to get a refund, its considered fraud and if you get caught you might get in trouble depending on where you went. The store i worked at we tested it right there in front of the customer to make sure it was for sure broken. Otherwise if the store you bought it at has a return policy that says if you find its not up to par with your standards then by all means go ahead and return it.
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March 4, 2012 9:26:51 PM

mightymaxio said:
Just remember if you tell them that they broke and don't work just to get a refund, its considered fraud and if you get caught you might get in trouble depending on where you went. The store i worked at we tested it right there in front of the customer to make sure it was for sure broken. Otherwise if the store you bought it at has a return policy that says if you find its not up to par with your standards then by all means go ahead and return it.


Okay so on newegg i should say they do not work? Cause it does give me options and i don't really feel like wasting the time sending them back if i'm going to get denied.
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March 4, 2012 9:42:00 PM

zynomics said:
Okay so on newegg i should say they do not work? Cause it does give me options and i don't really feel like wasting the time sending them back if i'm going to get denied.



We here at toms do not condone illegal activity... IF you really don't want it send it back paying the 20 dollar restocking fee...
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March 4, 2012 10:01:26 PM


ElectrifiedOriginal Mix
ArtistsPathogenix.
$1.99
Can I return this if I don't like it? I just need a quick answer.
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March 4, 2012 10:01:58 PM

You could try turning down antistrophic filtering to 4x. It consumes quite a bit of vram memory and the difference between 4x and 16x is marginal. Deferred anti aliasing might also be the issue. AMD 6000 series cards are not optimized for how battlefield implements anti aliasing.
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March 4, 2012 10:09:33 PM

DelroyMonjo said:
ElectrifiedOriginal Mix
ArtistsPathogenix.
$1.99
Can I return this if I don't like it? I just need a quick answer.


You're Asking if you can return a track that you purchased on beatport that goes through 3 or 4 distributors and also is not returnable?
lol. I dont see how this is relevant.
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March 4, 2012 10:13:19 PM

Best answer selected by zynomics.
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March 4, 2012 10:20:42 PM

This could probably easily be solved by changing your settings to not overload the ram. Maybe even updating drivers, I would doubt a modern gpu like the would bottle neck itself under reasonable settings.
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