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I need help fixing my Sager NP3260

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August 26, 2012 11:58:45 PM

Idk if my gpu or if its my hardrive that keeps crashing but the more i turn it on the worse it becomes. It started off when i was just playing WoW and it would shut off (I had fully charged battery) and the computer is only two months old. When it shuts off sometimes it would check my C: drive for any errors, i could run internet explorer for ten minutes and it would shut off. I tried installing the Nvidia 630m 1GB driver and it would say its not compatible even though its the right model and everything. But the more and more it shuts off the worse it gets and now it won't even let me on my laptop for more then a minute. Help please. I'm so confused.

More about : fixing sager np3260

August 26, 2012 11:59:24 PM

2631546,1,1379567 said:
Idk if my gpu or if its my hardrive that keeps crashing but the more i turn it on the worse it becomes. It started off when i was just playing WoW and it would shut off (I had fully charged battery) and the computer is only two months old. When it shuts off sometimes it would check my C: drive for any errors, i could run internet explorer for ten minutes and it would shut off. I tried installing the Nvidia 630m 1GB driver and it would say its not compatible even though its the right model and everything. But the more and more it shuts off the worse it gets and now it won't even let me on my laptop for more then a minute. Help please. I'm so confused. Also i put it my recovery disk that came with it, is saying that my VGA port isn't responding and it rolled it back to my Nvidia GPU.
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August 27, 2012 4:44:05 AM

If you have recovery disks, I will suggest trying a reinstall, major pain but it would basically be what you will be doing with a new unit anyway.
If that doesn't work, I think at this point in time I would be getting in touch with Sager (or the retailer) for RMA directions. Having issues this early into it's life is not good and I'm suspecting hardware problems. You really should be in contact with someone for RMA if an OS reinstall does not fix your problems.
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August 27, 2012 11:18:27 PM

Sager has been nothing but great to work with, definitely get in contact with them!
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